I’ve been having a similar problem, but it’s not Apple devices that are causing the issue. It’s social media apps. If someone clicks to the ticketing page from Facebook, then the ticketing link doesn’t work. If they open it in their browser, it works. So, with an iPhone, using Safari is fine, but most people follow the link from Facebook or Twitter and try to order from the mini-browser associated with the social media app – and it fails.
