deepsea

okay, sounds good. thanks. I will put the site back to password protected.

I tried 1.24 and it looks like if a user uses a valid card AFTER trying an invalid card, the payment processing page will never get out from the spinning dots.

This is the sequence of events

1) user check out with create an account box checked
2) users input an invalid card “4000000000000069”
3) error msg shown at the top of the page
4) user got created at the backend
5) all the fields at the checkout page is still filled up.
6) resubmit the form with a valid card (the rest of the field unchanged)
7) the page never gets out from the spinning dots

this makes sense. thanks.

just sent you the link

I did more testing. Still no error code at the top.

But when I click My account (after the first failed purchase attempt while creating an account, the user is automatically logged in eventhough there is no error at the top) and try to pay for it using the invalid card, it will show the error.

What’s your email, Stephen? I will email you the link privately.

Thanks.

Simon

Stephen, I tried installing the master version downloaded from github. I got the same behavior.

i erased the cache in the browser and also turned off w3 total cache. still the same behavior as described above.

It looks like the bug is still there in 1.23.

Basically the same thing, when an invalid test card was used for the checkout AND the ‘create an account’ box is checked, the following will happen

1) NO error is displayed on top of the page
2) account will be created successfully
3) order will be shown as pending in the backend.
4) order note with entry ‘S4WC_Gateway Credit Card Payment Failed with message: “Your card has expired.”‘
5) no transaction record in stripe.

Bullets 2-5 are valid behavior, the bug lies in bullet 1 because currently no error is displayed.

Thanks. Will test it next week and report back if any problem is encountered.

I shouldn’t say the page refresh. The form actually does the spinning dots thing as usual. But after awhile, the form clears, with no warning/error shown at the top.

Thanks Stephen. 1.22 solved the original problem. But I found another bug.

Initially a user is only a visiter. At check out, he/she checks the ‘create account’ box. An invalid test card was used for payment. after clicking the submit button, the form reset/refresh and NO warning/error shown at the top. An order was created and shown as PENDING. the user got created at the backend of wordpress. NO payment shown up in stripe and NO customer was created in stripe.

This refresh with no warning only happens if an invalid card was used. If a valid test card was used, the payment will go through successfully with Thank you note and summary at the top of the page.

It would be great if you could look into this related issue as well. Thanks.

Simon