Debuggers Studio

Hi @ronr1999 ,
We’re really glad to hear that your issue has been resolved! If you run into any further problems with our plugin, please don’t hesitate to open a new ticket on WordPress—we’re always here to help. For now, I’ll mark this ticket as resolved.
Best regards,

Hi @prypjatsyndrome ,

We sincerely appreciate your detailed feedback and suggestions! Apologies for the delayed response, and thank you for your patience. We’re reviewing all the issues you mentioned one by one, along with your feature requests.

I’ve shared this ticket with our development team, and we’ll work on resolving these issues in our next plugin update. Your insights are incredibly valuable in helping us improve the plugin for all users.

Thanks again for your support
Best regards,
Debuggers Studio

Hi,
We’re really sorry to hear about the issue after migrating the site to WP Engine. We’d love to help troubleshoot this for you. Could you please share the exact fatal error message you encountered? Additionally, it would be helpful if you could provide the System Info file from Elementor by navigating to:
Elementor > System Info > Download System Info.
This information will help us diagnose the issue more efficiently. Looking forward to your response!
Best regards,

Hi,
We haven’t received a response on this ticket for some time, so we’re marking it as resolved. If you have any further questions, feel free to open a new ticket. We’re always here to help.

Best regards,
Debuggers Studio

Hi,
It looks like the issue has been resolved in the current version of our plugin. I’ll mark this ticket as resolved. If you have any other questions or need assistance, feel free to open a new ticket. We’re always happy to help!

Best regards,
Debuggers Studio

Hi @elgot
Thank you for sharing your feedback with us! We truly appreciate it. We’re working on addressing this issue in the next update of MarqueeAddons. In the meantime, feel free to reach out anytime if you need assistance—we’re here to help!
Best regards,

Hello,
I hope you’re doing well. Could you please let us know how you added the “X (Twitter)” icon to your website? Was it done using Elementor, or is there another plugin? This information would help us troubleshoot the issue more effectively.
Best regards,

We’re thrilled to hear that you found our plugin to be the best for creating comparison tables. It’s feedback like yours that keeps us motivated to continue improving and providing value. If you have any suggestions or need further assistance, don’t hesitate to reach out. We’re always here to help!
Thanks again for your support!

Thank you for your feedback. I apologize for the inconvenience you’ve experienced. We’re committed to improving our plugin and providing clear, helpful documentation. We’ll be revising the documentation to ensure it’s easier to follow for installation and configuration.

Regarding the issue with the template selection, I’d be happy to assist you directly to resolve this. Please feel free to contact our support team, and we will work with you 1:1 to address any challenges you’re facing. Thank you again for your feedback, it helps us get better.

Hi @wilczax
We hope this message finds you well. Could you please provide details about the issues you’ve faced? We’ll do our best to resolving them.
Best Regards

Hi @ethelolz
Thank you for your patience. We are pleased to share the link to our Pro version: SaasPricing Pro – All-in-One Advance Pricing Table Plugin for Elementor.
Best Regards

Hi,
Since we haven’t received a response for some time, we’re marking this topic as resolved. However, if you have any further questions or need assistance, please don’t hesitate to create a new topic.
Best Regards

Hi @ethelolz
Thank you for reaching out. I’m pleased to inform you that in the next release of our pro version, we’ll be introducing support for up to six columns in the comparison table feature.
Best Regards

Hi,
We’ve updated our plugin to new version fixed issue that you mentioned.
Thanks

Hi Monster37,
We apologize for the inconvenience you’ve experienced. Our developers have successfully resolved the lightbox issue and the fix will be included in the upcoming version of the plugin, which will be released soon. We appreciate your patience and understanding.
Best regards

• This reply was modified 1 year ago by Debuggers Studio.