deborahlindquist

just checking, when i specify the backup type, it should be as a download to the computer, correct?

i think the correct one is uploaded now?

plugin is deactivated now.

yes i figured that out. the you was underlined also. i deleted it but it comes out as a folder and i cant install it because it wont compress.

hello
unfortunately i can’t get it to compress so can’t install it. I can delete the plugin i have but can you install it from your end? Or if I could have a simple zip file, i could install it. but its coming out as a folder.

here is the latest. ive been trying all week to run a manual backup. it has an unexpected stop every time. I have changes to make to my site and have to get this backup accomplished. please help me.
30th Sep 2012 11.01.41 AM Error File /hermes/bosweb/web249/b2496/nf.deborahlindqust/public_html/wordpresssite/wp-content/uploads/2012/06/colors7-150×150.jpg was skipped: Two separate attempts to process the file caused the backup to time out. The file is most likely very large, and therefore difficult to process. The file size is: 9.03 KiB.
30th Sep 2012 9.47.29 AM Error File /hermes/bosweb/web249/b2496/nf.deborahlindqust/public_html/wordpresssite/wp-content/plugins/ultimate-follow-me/style3/preview.psd was skipped: Two separate attempts to process the file caused the backup to time out. The file is most likely very large, and therefore difficult to process. The file size is: 129.17 KiB.
30th Sep 2012 9.14.58 AM Information File system scan completed.
30th Sep 2012 8.45.11 AM Information Folder /wordpresssite/wp-content/plugins/wponlinebackup/tmp was excluded. (Online Backup for WordPress temporary backup directory)
30th Sep 2012 8.39.57 AM Information Database backup completed.
30th Sep 2012 8.39.42 AM Information Ignoring comments that are marked as spam.
30th Sep 2012 8.39.42 AM Information Ignoring comments in the trash.
30th Sep 2012 8.39.42 AM Information Initialisation completed.
30th Sep 2012 8.39.42 AM Information Backup starting…

hi, i emailed you again yesterday morning with the activity log since the manual backup stopped again. i tried it again last night but it stopped again. i emailed you again with the activity log. What is the problem?

Thanks for your support. Will give it another go now.

how do you process a refund?

Just emailed you now.

I guess so. Its taken a long time for me to recreate all those pages. The problem was most pages with text. Thankfully not my shopping cart. I’m still working on this and will get back shortly. Thanks for your responses Jason.

Thanks for your reply Jason. i created an account with backup technology weeks ago and never have gotten a reply validation email for the deborah lindquist site. Everything is correct–email, etc. i just created a new account, hopefully they will finally respond.
The system has always had an unexpected stop for my site, and thats as much information as i’ve been given. it happens every time I have a backup scheduled. now I see it wont work anyway because my site is bigger than the rogue merchandising site and chances are i cant get an email backup. So I’m completely stuck until this gets resolved. i have needed to do a lot of work on my site but wanted to back it up first. its put me behind 2 weeks.

I re-requested a validation email for rogue and finally got it, so that one has been manually backed up to the online vault but with 1 error. looks like its regarding the home page photograph.

i just tried a manual backup on both sites. backup was completed on roguemerchandising.com but it cant be emailed because the file is too large. Here is the message
The backup failed: The backup file is too large to send as an email attachment. (35.38 MiB).
24th Sep 2012 9.04.40 AM Error The amount of memory required to encode the backup into email format (around 88.46 MiB) will consume most, if not all, of PHP’s available memory of 59 MiB.
Failed at: /hermes/bosweb/web249/b2496/nf.deborahlindqust/public_html/roguemerchandising.com/wp-content/plugins/wponlinebackup/include/email.php:84
24th Sep 2012 9.04.40 AM Information Preparing to email the backup which is 35.38 MiB in size.
I don’t have the online vault option yet because I still haven’t heard back from the company. So I still can’t create a back up.

Tried a manual on the other site, deborahlindquist.com but it stops at 64%. anyone have any suggestions?

I installed the plugin on 2 sites and the backup doesn’t work on either one. One site has the same message each day: unexpected stop. (deborahlindquist)
on the other site, the backup has never run at all. (rogue merchandising)
https://www.deborahlindquist.com
https://www.roguemerchandising.com