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Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter deadboltz

    (@deadboltz)

    I’ve send a ticket away regarding this issue, I don’t get your question, I’m using the paypal payments plugin, and that’s how the checkout looks.

    Thread Starter deadboltz

    (@deadboltz)

    That’s a good idea I will send them an email regarding this issue.

    Is there any chance you could help me with another unrelated question?

    Thanks again for your time and expertise.

    Thread Starter deadboltz

    (@deadboltz)

    Hello, great news its working! The order placement plugin is not turned on so it must of been this throwing it off, I’d like ideally my order numbers to start at a higher count naturually is there anyway I can do this without breaking other plugins?

    Thank you for the help!

    Thread Starter deadboltz

    (@deadboltz)

    Thanks, I will test now.

    Here’s another log I found

    04-09-2020 @ 05:20:27 – Input params: wc-api=wc_shipstation&auth_key=&action=export&start_date=04%2F02%2F2020+21%3A30&end_date=04%2F09%2F2020+22%3A20&page=1
    04-09-2020 @ 05:20:27 – Exported 1 orders
    04-09-2020 @ 11:20:30 – Input params: wc-api=wc_shipstation&auth_key=&action=export&start_date=04%2F08%2F2020+22%3A20&end_date=04%2F10%2F2020+04%3A20&page=1
    04-09-2020 @ 11:20:30 – Exported 1 orders
    04-09-2020 @ 17:20:33 – Input params: wc-api=wc_shipstation&auth_key=&action=export&start_date=08%2F01%2F2019+00%3A05&end_date=6%2F31%2F2020+21
    04-09-2020 @ 17:20:33 – Exported 0 orders
    04-09-2020 @ 17:21:04 – Input params: wc-api=wc_shipstation&auth_key=&action=export&start_date=08%2F01%2F2019+00%3A05&end_date=12%2F31%2F2020+21
    04-09-2020 @ 17:21:04 – Exported 0 orders
    04-09-2020 @ 17:32:13 – Input params: wc-api=wc_shipstation&auth_key=&action=export&start_date=04%2F09%2F2020+04%3A20&end_date=04%2F10%2F2020+10%3A32&page=1
    04-09-2020 @ 17:32:13 – Exported 1 orders
    04-09-2020 @ 17:32:59 – Input params: wc-api=wc_shipstation&auth_key=&action=export&start_date=04%2F09%2F2020+10%3A32&end_date=04%2F10%2F2020+10%3A32&page=1
    04-09-2020 @ 17:32:59 – Exported 1 orders

    Thread Starter deadboltz

    (@deadboltz)

    I just thought I am using a order number replacement addon to make my order numbers longer could this be an issue, although it appears there are other problems.

    Thread Starter deadboltz

    (@deadboltz)

    4-08-2020 @ 17:41:38 – Input params: wc-api=wc_shipstation&auth_key=WCSS-d5b6f33a3d7bb0bb8a77b99b906d512f&action=shipnotify&order_number=1401763995&carrier=RoyalMail&service=&tracking_number=&capture=true
    04-08-2020 @ 17:41:38 – Missing ShipNotify XML input.
    04-08-2020 @ 17:41:38 – $_REQUEST: Array
    (
    [wc-api] => wc_shipstation
    [auth_key] => WCSS-d5b6f33a3d7bb0bb8a77b99b906d512f
    [action] => shipnotify
    [order_number] => 1401763995
    [carrier] => RoyalMail
    [service] =>
    [tracking_number] =>
    [capture] => true
    [woocommerce-login-nonce] =>
    [_wpnonce] =>
    [woocommerce-reset-password-nonce] =>
    )

    04-08-2020 @ 17:41:38 – Order 1401763995 can not be found.
    04-08-2020 @ 17:41:52 – Input params: wc-api=wc_shipstation&auth_key=WCSS-d5b6f33a3d7bb0bb8a77b99b906d512f&action=shipnotify&order_number=1401763995&carrier=RoyalMail&service=&tracking_number=&capture=true
    04-08-2020 @ 17:41:52 – Missing ShipNotify XML input.
    04-08-2020 @ 17:41:52 – $_REQUEST: Array
    (
    [wc-api] => wc_shipstation
    [auth_key] => WCSS-d5b6f33a3d7bb0bb8a77b99b906d512f
    [action] => shipnotify
    [order_number] => 1401763995
    [carrier] => RoyalMail
    [service] =>
    [tracking_number] =>
    [capture] => true
    [woocommerce-login-nonce] =>
    [_wpnonce] =>
    [woocommerce-reset-password-nonce] =>
    )

    04-08-2020 @ 17:41:52 – Order 1401763995 can not be found.

    Thread Starter deadboltz

    (@deadboltz)

    Hi, yes I do have logging enabled.

    Should I post you them?

    Thread Starter deadboltz

    (@deadboltz)

    Hey here is the system status.

    ### WordPress Environment ###

    WordPress address (URL): https://www.blockfashion.co.uk
    Site address (URL): https://www.blockfashion.co.uk
    WC Version: 4.0.1
    REST API Version: ? 1.0.7
    WC Blocks Version: ? 2.5.14
    Action Scheduler Version: ? 3.1.4
    WC Admin Version: ? 1.0.3
    Log Directory Writable: ?
    WP Version: 5.4
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: LiteSpeed
    PHP Version: 7.2.29
    PHP Post Max Size: 64 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 1000
    cURL Version: 7.62.0
    OpenSSL/1.0.2k

    SUHOSIN Installed: –
    MySQL Version: 5.7.29-cll-lve
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ? Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 4.0.1
    WC Database Prefix: wp_
    Total Database Size: 25.30MB
    Database Data Size: 23.65MB
    Database Index Size: 1.65MB
    wp_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_comments: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    wp_duplicator_packages: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_litespeed_img_optm: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_litespeed_optimizer: Data: 1.97MB + Index: 0.04MB + Engine MyISAM
    wp_options: Data: 4.36MB + Index: 0.14MB + Engine InnoDB
    wp_postmeta: Data: 3.99MB + Index: 0.53MB + Engine MyISAM
    wp_posts: Data: 5.97MB + Index: 0.17MB + Engine MyISAM
    wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_css_bkp: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_sliders: Data: 0.11MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_sliders_bkp: Data: 0.15MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_slides: Data: 1.09MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_slides_bkp: Data: 1.83MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_terms: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
    wp_term_relationships: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
    wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zowp_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zowp_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpml_mails: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
    wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM

    ### Post Type Counts ###

    attachment: 592
    custom_css: 1
    customize_changeset: 86
    footer: 14
    megamenu: 4
    nav_menu_item: 129
    newsletter: 1
    nexio_mapper: 6
    page: 62
    post: 13
    product: 42
    product_variation: 61
    revision: 681
    shop_order: 24
    shop_order_refund: 2
    sizeguide: 1
    wpcf7_contact_form: 4
    ziss: 8

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (19) ###

    Contact Form 7: by Takayuki Miyoshi – 5.1.7
    Duplicate Page: by mndpsingh287 – 4.2
    Fami Buy Together: by Fami Themes – 1.0.2
    Fami Import Sample Data: by Fami Themes – 1.0.0
    Fami – Responsive Visual Composer: by Fami Themes – 1.1
    Fami Sales Popup: by Fami Themes – 2.0.0
    Fami WooCommerce Compare: by Fami Themes – 1.0.5 – Not tested with the active version of WooCommerce
    WPBakery Page Builder: by Michael M – WPBakery.com – 6.1
    Kadence WooCommerce Email Designer: by Kadence WP – 1.4.0
    Nexio Toolkit: by Famithemes – 1.0.9
    WooCommerce Product Filter: by Mihajlovic Nenad – 6.6.5 – Not tested with the active version of WooCommerce
    Slider Revolution: by ThemePunch – 6.1.8
    WooCommerce Admin: by WooCommerce – 1.0.3
    WooCommerce – ShipStation Integration: by WooCommerce – 4.1.34
    WooCommerce: by Automattic – 4.0.1
    WP Mail SMTP: by WPForms – 1.9.0
    YITH WooCommerce Quick View: by YITH – 1.4.0
    YITH WooCommerce Wishlist: by YITH – 3.0.9
    Ziss – WooCommerce Product Pinner: by Famithemes – 2.5 – Not tested with the active version of WooCommerce

    ### Inactive Plugins (13) ###

    Akismet Anti-Spam: by Automattic – 4.1.4
    Beeketing For WooCommerce: by Beeketing – 3.8.16 – Not tested with the active version of WooCommerce
    Coming Soon Page, Under Construction & Maintenance Mode by SeedProd: by SeedProd – 5.1.0
    Custom Order Numbers for WooCommerce: by Tyche Softwares – 1.2.10
    Enable Media Replace: by ShortPixel – 3.3.11
    Klarna Checkout for WooCommerce: by Krokedil – 2.0.9
    Klarna Order Management for WooCommerce: by klarna
    krokedil – 1.5.1

    Limit Login Attempts Reloaded: by WPChef – 2.11.0
    LiteSpeed Cache: by LiteSpeed Technologies – 2.9.9.2
    UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.16.23

    Woo Shortcodes Kit: by Alberto G. – 1.8.6
    WP File Manager: by mndpsingh287 – 5.8
    WP Mail Logging: by MailPoet – 1.9.5

    ### Must Use Plugins (1) ###

    installatron_hide_status_test.php: by –

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ?

    ### WC Pages ###

    Shop base: #3527 – /shop/
    Cart: #3528 – /cart/
    Checkout: #3529 – /checkout/
    My account: ? Page does not contain the shortcode.
    Terms and conditions: #5889 – /terms/

    ### Theme ###

    Name: Nexio Child,
    Version: 1.0.0
    Author URL: https://famithemes.com/
    Child Theme: ?
    Parent Theme Name: Nexio
    Parent Theme Version: 1.1.5
    Parent Theme Author URL: https://famithemes.com/
    WooCommerce Support: ?

    ### Templates ###

    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

    Overrides: nexio/woocommerce/cart/cart.php
    nexio/woocommerce/cart/cross-sells.php
    nexio/woocommerce/checkout/form-checkout.php
    nexio/woocommerce/checkout/form-shipping.php
    nexio/woocommerce/checkout/review-order.php
    nexio/woocommerce/content-product.php
    nexio/woocommerce/content-single-product.php
    nexio/woocommerce/global/quantity-input.php
    nexio/woocommerce/loop/loop-start.php
    nexio/woocommerce/loop/pagination.php
    nexio/woocommerce/myaccount/form-login.php
    nexio/woocommerce/myaccount/my-account.php
    nexio/woocommerce/order/form-tracking.php
    nexio/woocommerce/single-product/add-to-cart/simple.php
    nexio/woocommerce/single-product/add-to-cart/variable.php
    nexio/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
    nexio/woocommerce/single-product/rating.php
    nexio/woocommerce/single-product/related.php
    nexio/woocommerce/single-product/short-description.php
    nexio/woocommerce/single-product/tabs/tabs.php
    nexio/woocommerce/single-product/up-sells.php

    ### Action Scheduler ###

    Complete: 53
    Oldest: 2020-03-11 21:32:13 +0000
    Newest: 2020-04-08 17:39:02 +0000

    Pending: 1
    Oldest: 2020-04-09 14:20:03 +0000
    Newest: 2020-04-09 14:20:03 +0000

    `

Viewing 8 replies - 1 through 8 (of 8 total)