WooUser

thanks, got it closer by adding the “,” as deliminator but still having some issues. with formatting, what am i missing?

screenshot here
https://www.dropbox.com/s/dd9u82tb447q05x/Screen%20Shot%202014-05-30%20at%207.37.36%20PM.png

it looks to be already set to exclude backups by default.

maybe I can get you an Admin login so you can look for me? Can we email or skype possibly?

not that i know of, no. it’s a woocommerce store. largest files i would imagine would be images unless it’s trying to backup it’s own archives possibly.

HI, still can not backup.. can i have some support?

thanks, but Mail Chimp is completely different than the sendpress plugin, and this is a support thread for Sednpress.

thank you!

hey guys, the new update mentioned updated sync, but this unfortunately did not fix the issue on my end just so you know.

i’ve done this, same errors: i replaced the clients site name with XXXXXXXXXX for safety, the other threads are locked on me now… maybe you can moderate that for me. thanks

12-Feb-2014 07:14:21] Database backup done!
[12-Feb-2014 07:14:21] Restart will be executed now.
[12-Feb-2014 07:14:21] 1. Trying to make a list of folders to back up …
[12-Feb-2014 07:14:24] 1741 folders to backup.
[12-Feb-2014 07:14:24] Restart will be executed now.
[12-Feb-2014 07:14:25] 1. Trying to create a WordPress export to XML file …
[12-Feb-2014 07:14:42] Check WP Export file …
[12-Feb-2014 07:14:42] WP Export file is a valid WXR file.
[12-Feb-2014 07:14:43] Added XML export "XXXXXXXXXX" with 11.55 MB to backup file list.
[12-Feb-2014 07:14:43] Restart will be executed now.
[12-Feb-2014 07:14:44] 1. Trying to generate a file with installed plugin names …
[12-Feb-2014 07:14:44] Added plugin list file "XXXXXXXXXX.pluginlist.2014-02-12.txt" with 6.72 kB to backup file list.
[12-Feb-2014 07:14:44] 1. Trying to generate a manifest file …
[12-Feb-2014 07:14:44] Added manifest.json file with 9.92 kB to backup file list.
[12-Feb-2014 07:14:44] 1. Trying to create backup archive …
[12-Feb-2014 07:14:44] Compressing files as PclZip. Please be patient, this may take a moment.
[12-Feb-2014 07:15:30] Restart after 47 seconds.
[12-Feb-2014 07:15:59] Restart after 28 seconds.
[12-Feb-2014 07:18:07] Restart after 67 seconds.
[12-Feb-2014 07:19:39] Restart after 31 seconds.
[12-Feb-2014 07:21:32] Restart after 112 seconds.
[12-Feb-2014 07:23:55] Restart after 83 seconds.
[12-Feb-2014 07:24:41] Restart after 35 seconds.
[12-Feb-2014 07:30:47] WARNING: Job restarts due to inactivity for more than 5 minutes.
[12-Feb-2014 07:30:47] 2. Trying to create backup archive …
[12-Feb-2014 12:30:52 UTC] WordPress database error MySQL server has gone away for query SELECT 1 made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), call_user_func_array, BackWPup_Cron::cron_active, BackWPup_Job::start_http, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data
[12-Feb-2014 07:30:53] Restart after 371 seconds.
[12-Feb-2014 07:31:31] Restart after 45 seconds.
[12-Feb-2014 07:33:26] Restart after 115 seconds.
[12-Feb-2014 07:36:59] Restart after 33 seconds.
[12-Feb-2014 12:37:52 UTC] WordPress database error MySQL server has gone away for query SELECT 1 made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), call_user_func_array, BackWPup_Cron::cron_active, BackWPup_Job::start_http, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data
[12-Feb-2014 07:37:52] Restart after 418 seconds.
[12-Feb-2014 07:43:48] WARNING: Job restarts due to inactivity for more than 5 minutes.
[12-Feb-2014 07:43:48] 2. Trying to create backup archive …
[12-Feb-2014 12:44:35 UTC] WordPress database error MySQL server has gone away for query SELECT 1 made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), call_user_func_array, BackWPup_Cron::cron_active, BackWPup_Job::start_http, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data
[12-Feb-2014 07:44:35] Restart after 401 seconds.
[12-Feb-2014 12:45:11 UTC] WordPress database error MySQL server has gone away for query SELECT 1 made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), call_user_func_array, BackWPup_Cron::cron_active, BackWPup_Job::start_http, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data
[12-Feb-2014 07:45:11] Restart after 491 seconds.
[12-Feb-2014 07:45:46] Restart after 35 seconds.
[12-Feb-2014 07:48:05] Restart after 41 seconds.
[12-Feb-2014 07:48:43] Restart after 37 seconds.
[12-Feb-2014 07:49:10] Restart after 275 seconds.
[12-Feb-2014 07:49:59] Restart after 76 seconds.
[12-Feb-2014 12:50:36 UTC] WordPress database error MySQL server has gone away for query SELECT 1 made by do_action_ref_array, call_user_func_array, BackWPup_Cron::run, BackWPup_Job::start_wp_cron, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data
[12-Feb-2014 07:50:36] Restart after 408 seconds.
[12-Feb-2014 07:57:24] WARNING: Job restarts due to inactivity for more than 5 minutes.
[12-Feb-2014 07:57:24] 3. Trying to create backup archive …
[12-Feb-2014 12:57:36 UTC] WordPress database error MySQL server has gone away for query SELECT 1 made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), call_user_func_array, BackWPup_Cron::cron_active, BackWPup_Job::start_http, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data
[12-Feb-2014 07:57:36] Restart after 420 seconds.
[12-Feb-2014 12:59:42 UTC] WordPress database error MySQL server has gone away for query SELECT 1 made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), call_user_func_array, BackWPup_Cron::cron_active, BackWPup_Job::start_http, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data
[12-Feb-2014 07:59:42] Restart after 583 seconds.
[12-Feb-2014 07:59:59] Restart after 142 seconds.
[12-Feb-2014 08:01:47] Restart after 263 seconds.
[12-Feb-2014 08:03:57] Restart after 34 seconds.
[12-Feb-2014 13:09:00 UTC] WordPress database error MySQL server has gone away for query SELECT 1 made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), call_user_func_array, BackWPup_Cron::cron_active, BackWPup_Job::start_http, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data
[12-Feb-2014 08:09:00] Restart after 540 seconds.
[12-Feb-2014 13:12:47 UTC] WordPress database error MySQL server has gone away for query SELECT 1 made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), call_user_func_array, BackWPup_Cron::cron_active, BackWPup_Job::start_http, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data
[12-Feb-2014 08:12:47] Restart after 529 seconds.
[12-Feb-2014 08:12:51] Restart after 82 seconds.
[12-Feb-2014 08:18:39] WARNING: Job restarts due to inactivity for more than 5 minutes.
[12-Feb-2014 08:18:39] 3. Trying to create backup archive …
[12-Feb-2014 13:18:46 UTC] WordPress database error MySQL server has gone away for query SELECT 1 made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), call_user_func_array, BackWPup_Cron::cron_active, BackWPup_Job::start_http, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data
[12-Feb-2014 08:18:46] Restart after 358 seconds.
[12-Feb-2014 13:20:40 UTC] WordPress database error MySQL server has gone away for query SELECT 1 made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), call_user_func_array, BackWPup_Cron::cron_active, BackWPup_Job::start_http, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data
[12-Feb-2014 08:20:40] Restart after 468 seconds.
[12-Feb-2014 13:25:06 UTC] WordPress database error MySQL server has gone away for query SELECT 1 made by do_action_ref_array, call_user_func_array, BackWPup_Cron::run, BackWPup_Job::start_wp_cron, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data
[12-Feb-2014 08:25:06] Restart after 387 seconds.
[12-Feb-2014 13:27:52 UTC] WordPress database error MySQL server has gone away for query SELECT 1 made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), call_user_func_array, BackWPup_Cron::cron_active, BackWPup_Job::start_http, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data
[12-Feb-2014 08:27:52] Restart after 546 seconds.
[12-Feb-2014 08:28:03] Restart after 156 seconds.
[12-Feb-2014 08:28:39] Restart after 36 seconds.
[12-Feb-2014 13:31:16 UTC] WordPress database error MySQL server has gone away for query SELECT 1 made by do_action_ref_array, call_user_func_array, BackWPup_Cron::run, BackWPup_Job::start_wp_cron, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data
[12-Feb-2014 08:31:16] Restart after 517 seconds.
[12-Feb-2014 13:35:21 UTC] WordPress database error MySQL server has gone away for query SELECT 1 made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), call_user_func_array, BackWPup_Cron::cron_active, BackWPup_Job::start_http, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data
[12-Feb-2014 08:35:21] Restart after 449 seconds.
[12-Feb-2014 08:35:58] Restart after 36 seconds.
[12-Feb-2014 08:38:37] Restart after 285 seconds.
[12-Feb-2014 08:44:20] WARNING: Job restarts due to inactivity for more than 5 minutes.
[12-Feb-2014 08:44:20] 3. Trying to create backup archive …
[12-Feb-2014 08:50:24] WARNING: Job restarts due to inactivity for more than 5 minutes.

and before changing the settings yesterday, they ran like this:

[INFO] BackWPup version 3.1.1; A project of Inpsyde GmbH [INFO] WordPress version 3.8.1 [INFO] Blog url: https://www.streetwisesales.com/ [INFO] BackWPup job: Full Site Backup; DBCHECK+DBDUMP+DBOPTIMIZE+FILE+WPEXP+WPPLUGIN [INFO] BackWPup cron: 0 3 * * *; Next: Tue, 11 Feb 2014 @ 03:00 [INFO] BackWPup job started from wp-cron [INFO] PHP ver.: 5.2.17; cgi-fcgi; Linux [INFO] Maximum PHP script execution time is 30 seconds [INFO] MySQL ver.: 5.5.36-log [INFO] curl ver.: 7.24.0; OpenSSL/1.0.0 [INFO] Temp folder is: /home2/thegearf/public_html/streetwise/wp-content/uploads/backwpup-327a54-temp/ [INFO] Logfile is: /home2/thegearf/public_html/streetwise/wp-content/uploads/backwpup-d5053-logs/backwpup_log_327a54_2014-02-10_03-09-51.html [INFO] Backup type is: archive [INFO] Backup file is: /home2/thegearf/public_html/streetwise/backups/Streetwise_Backup_65c6c0_2014-02-10_03-09-51.tar.gz [10-Feb-2014 03:09:51] 1. Try to backup database … [10-Feb-2014 03:09:51] Connected to database thegearf_wor1 on localhost [10-Feb-2014 03:09:51] Backup database table "aig_afp_categories" with "1" records [10-Feb-2014 03:09:51] Backup database table "aig_afp_items" with "2" records [10-Feb-2014 03:09:51] Backup database table "aig_bwps_lockouts" with "14" records [10-Feb-2014 03:09:51] Backup database table "aig_bwps_log" with "4582" records [10-Feb-2014 03:09:51] Backup database table "aig_commentmeta" with "887" records [10-Feb-2014 03:09:51] Backup database table "aig_comments" with "887" records [10-Feb-2014 03:09:51] Backup database table "aig_connections" with "47" records [10-Feb-2014 03:09:51] Backup database table "aig_connections_address" with "62" records [10-Feb-2014 03:09:51] Backup database table "aig_connections_date" with "0" records [10-Feb-2014 03:09:51] Backup database table "aig_connections_email" with "72" records [10-Feb-2014 03:09:51] Backup database table "aig_connections_link" with "36" records [10-Feb-2014 03:09:51] Backup database table "aig_connections_messenger" with "0" records [10-Feb-2014 03:09:51] Backup database table "aig_connections_meta" with "0" records [10-Feb-2014 03:09:51] Backup database table "aig_connections_phone" with "41" records [10-Feb-2014 03:09:51] Backup database table "aig_connections_social" with "0" records [10-Feb-2014 03:09:51] Backup database table "aig_connections_term_relationships" with "129" records [10-Feb-2014 03:09:51] Backup database table "aig_connections_term_taxonomy" with "13" records [10-Feb-2014 03:09:51] Backup database table "aig_connections_terms" with "13" records [10-Feb-2014 03:09:51] Backup database table "aig_groups_capability" with "131" records [10-Feb-2014 03:09:51] Backup database table "aig_groups_group" with "1" records [10-Feb-2014 03:09:51] Backup database table "aig_groups_group_capability" with "0" records [10-Feb-2014 03:09:51] Backup database table "aig_groups_user_capability" with "0" records [10-Feb-2014 03:09:51] Backup database table "aig_groups_user_group" with "2" records [10-Feb-2014 03:09:51] Backup database table "aig_links" with "0" records [10-Feb-2014 03:09:51] Backup database table "aig_login_redirects" with "5" records [10-Feb-2014 03:09:51] Backup database table "aig_ngg_album" with "1" records [10-Feb-2014 03:09:51] Backup database table "aig_ngg_gallery" with "1" records [10-Feb-2014 03:09:51] Backup database table "aig_ngg_pictures" with "4" records [10-Feb-2014 03:09:51] Backup database table "aig_nxs_log" with "9" records [10-Feb-2014 03:09:51] Backup database table "aig_options" with "1149" records [10-Feb-2014 03:09:51] Backup database table "aig_postmeta" with "46050" records [10-Feb-2014 03:09:53] Backup database table "aig_posts" with "2869" records [10-Feb-2014 03:09:53] Backup database table "aig_sendpress_list_subscribers" with "81" records [10-Feb-2014 03:09:53] Backup database table "aig_sendpress_queue" with "13" records [10-Feb-2014 03:09:53] Backup database table "aig_sendpress_report_url" with "136" records [10-Feb-2014 03:09:53] Backup database table "aig_sendpress_subscribers" with "43" records [10-Feb-2014 03:09:53] Backup database table "aig_sendpress_subscribers_event" with "1195" records [10-Feb-2014 03:09:53] Backup database table "aig_sendpress_subscribers_meta" with "0" records [10-Feb-2014 03:09:53] Backup database table "aig_sendpress_subscribers_status" with "4" records [10-Feb-2014 03:09:53] Backup database table "aig_term_relationships" with "2931" records [10-Feb-2014 03:09:53] Backup database table "aig_term_taxonomy" with "613" records [10-Feb-2014 03:09:53] Backup database table "aig_terms" with "586" records [10-Feb-2014 03:09:54] Backup database table "aig_usermeta" with "1168" records [10-Feb-2014 03:09:54] Backup database table "aig_users" with "30" records [10-Feb-2014 03:09:54] Backup database table "aig_woocommerce_attribute_taxonomies" with "4" records [10-Feb-2014 03:09:54] Backup database table "aig_woocommerce_downloadable_product_permissions" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_woocommerce_order_itemmeta" with "8158" records [10-Feb-2014 03:09:54] Backup database table "aig_woocommerce_order_items" with "1018" records [10-Feb-2014 03:09:54] Backup database table "aig_woocommerce_shipping_zones" with "1" records [10-Feb-2014 03:09:54] Backup database table "aig_woocommerce_tax_rate_locations" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_woocommerce_tax_rates" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_woocommerce_termmeta" with "341" records [10-Feb-2014 03:09:54] Backup database table "aig_wpfb_cats" with "22" records [10-Feb-2014 03:09:54] Backup database table "aig_wpfb_files" with "40" records [10-Feb-2014 03:09:54] Backup database table "aig_wpfb_files_id3" with "40" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_admin" with "1" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_admin_attribute" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_admin_task" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_adminattribute" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_admintoken" with "16" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_attachment" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_attribute" with "2" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_bounce" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_bounceregex" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_bounceregex_bounce" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_config" with "48" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_eventlog" with "3" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_linktrack" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_linktrack_userclick" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_list" with "3" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_listmessage" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_listrss" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_listuser" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_message" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_message_attachment" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_messagedata" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_rssitem" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_rssitem_data" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_rssitem_user" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_sendprocess" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_subscribepage" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_subscribepage_data" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_task" with "50" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_template" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_templateimage" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_urlcache" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_user" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_user_attribute" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_user_blacklist" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_user_blacklist_data" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_user_history" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_user_message_bounce" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_user_message_forward" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_user_rss" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_usermessage" with "0" records [10-Feb-2014 03:09:54] Backup database table "aig_zing_phplist_userstats" with "0" records [10-Feb-2014 03:09:54] Added database dump "thegearf_wor1.sql" with 11.29 MB to backup file list [10-Feb-2014 03:09:54] Database backup done! [10-Feb-2014 03:09:54] 1. Trying to make a list of folders to back up … [10-Feb-2014 03:09:57] 1740 folders to backup. [10-Feb-2014 03:09:57] 1. Trying to create a WordPress export to XML file … [10-Feb-2014 03:10:21] Check WP Export file … [10-Feb-2014 03:10:21] WP Export file is a valid WXR file. [10-Feb-2014 03:10:32] Added XML export "Streetwise-Sales-amp-Marketing.wordpress.2014-02-10.xml" with 11.58 MB to backup file list. [10-Feb-2014 03:10:32] 1. Trying to generate a file with installed plugin names … [10-Feb-2014 03:10:32] Added plugin list file "Streetwise-Sales-plugins-Marketing.pluginlist.2014-02-10.txt" with 6.62 kB to backup file list. [10-Feb-2014 03:10:32] 1. Trying to generate a manifest file … [10-Feb-2014 03:10:32] Added manifest.json file with 9.50 kB to backup file list. [10-Feb-2014 03:10:32] 1. Trying to create backup archive … [10-Feb-2014 03:10:32] Compressing files as TarGz. Please be patient, this may take a moment. [10-Feb-2014 04:04:54] WARNING: Job restarts due to inactivity for more than 5 minutes. [10-Feb-2014 04:04:54] 2. Trying to create backup archive … [10-Feb-2014 04:16:10] WARNING: Job restarts due to inactivity for more than 5 minutes. [10-Feb-2014 04:16:10] 3. Trying to create backup archive … [10-Feb-2014 04:23:00] WARNING: Job restarts due to inactivity for more than 5 minutes. [10-Feb-2014 04:23:00] 1. Try to send backup file to Dropbox … [10-Feb-2014 04:23:00] Authenticated with Dropbox of user Amos Damon ([email protected]) [10-Feb-2014 04:23:00] Uploading to Dropbox … [10-Feb-2014 04:23:01] 1. Trying to check database … [10-Feb-2014 04:23:01] Result of table check for aig_afp_categories is: OK [10-Feb-2014 04:23:01] Result of table check for aig_afp_items is: OK [10-Feb-2014 04:23:01] Result of table check for aig_bwps_lockouts is: OK [10-Feb-2014 04:23:01] Result of table check for aig_bwps_log is: OK [10-Feb-2014 04:23:01] Result of table check for aig_commentmeta is: OK [10-Feb-2014 04:23:01] Result of table check for aig_comments is: OK [10-Feb-2014 04:23:01] Result of table check for aig_connections is: OK [10-Feb-2014 04:23:01] Result of table check for aig_connections_address is: OK [10-Feb-2014 04:23:01] Result of table check for aig_connections_date is: OK [10-Feb-2014 04:23:01] Result of table check for aig_connections_email is: OK [10-Feb-2014 04:23:01] Result of table check for aig_connections_link is: OK [10-Feb-2014 04:23:01] Result of table check for aig_connections_messenger is: OK [10-Feb-2014 04:23:01] Result of table check for aig_connections_meta is: OK [10-Feb-2014 04:23:01] Result of table check for aig_connections_phone is: OK [10-Feb-2014 04:23:01] Result of table check for aig_connections_social is: OK [10-Feb-2014 04:23:01] Result of table check for aig_connections_term_relationships is: OK [10-Feb-2014 04:23:01] Result of table check for aig_connections_term_taxonomy is: OK [10-Feb-2014 04:23:01] Result of table check for aig_connections_terms is: OK [10-Feb-2014 04:23:01] Result of table check for aig_groups_capability is: OK [10-Feb-2014 04:23:01] Result of table check for aig_groups_group is: OK [10-Feb-2014 04:23:01] Result of table check for aig_groups_group_capability is: OK [10-Feb-2014 04:23:01] Result of table check for aig_groups_user_capability is: OK [10-Feb-2014 04:23:01] Result of table check for aig_groups_user_group is: OK [10-Feb-2014 04:23:01] Result of table check for aig_links is: OK [10-Feb-2014 04:23:01] Result of table check for aig_login_redirects is: OK [10-Feb-2014 04:23:01] Result of table check for aig_ngg_album is: OK [10-Feb-2014 04:23:01] Result of table check for aig_ngg_gallery is: OK [10-Feb-2014 04:23:01] Result of table check for aig_ngg_pictures is: OK [10-Feb-2014 04:23:01] Result of table check for aig_nxs_log is: OK [10-Feb-2014 04:23:01] Result of table check for aig_options is: OK [10-Feb-2014 04:23:01] Result of table check for aig_postmeta is: OK [10-Feb-2014 04:23:01] Result of table check for aig_posts is: OK [10-Feb-2014 04:23:01] Result of table check for aig_sendpress_list_subscribers is: OK [10-Feb-2014 04:23:01] Result of table check for aig_sendpress_queue is: OK [10-Feb-2014 04:23:01] Result of table check for aig_sendpress_report_url is: OK [10-Feb-2014 04:23:01] Result of table check for aig_sendpress_subscribers is: OK [10-Feb-2014 04:23:01] Result of table check for aig_sendpress_subscribers_event is: OK [10-Feb-2014 04:23:01] Result of table check for aig_sendpress_subscribers_meta is: OK [10-Feb-2014 04:23:01] Result of table check for aig_sendpress_subscribers_status is: OK [10-Feb-2014 04:23:01] Result of table check for aig_term_relationships is: OK [10-Feb-2014 04:23:01] Result of table check for aig_term_taxonomy is: OK [10-Feb-2014 04:23:01] Result of table check for aig_terms is: OK [10-Feb-2014 04:23:01] Result of table check for aig_usermeta is: OK [10-Feb-2014 04:23:01] Result of table check for aig_users is: OK [10-Feb-2014 04:23:01] Result of table check for aig_woocommerce_attribute_taxonomies is: OK [10-Feb-2014 04:23:01] Result of table check for aig_woocommerce_downloadable_product_permissions is: OK [10-Feb-2014 04:23:01] Result of table check for aig_woocommerce_order_itemmeta is: OK [10-Feb-2014 04:23:01] Result of table check for aig_woocommerce_order_items is: OK [10-Feb-2014 04:23:01] Result of table check for aig_woocommerce_shipping_zones is: OK [10-Feb-2014 04:23:01] Result of table check for aig_woocommerce_tax_rate_locations is: OK [10-Feb-2014 04:23:01] Result of table check for aig_woocommerce_tax_rates is: OK [10-Feb-2014 04:23:01] Result of table check for aig_woocommerce_termmeta is: OK [10-Feb-2014 04:23:01] Result of table check for aig_wpfb_cats is: OK [10-Feb-2014 04:23:01] Result of table check for aig_wpfb_files is: OK [10-Feb-2014 04:23:01] Result of table check for aig_wpfb_files_id3 is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_admin is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_admin_attribute is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_admin_task is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_adminattribute is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_admintoken is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_attachment is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_attribute is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_bounce is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_bounceregex is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_bounceregex_bounce is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_config is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_eventlog is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_linktrack is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_linktrack_userclick is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_list is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_listmessage is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_listrss is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_listuser is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_message is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_message_attachment is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_messagedata is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_rssitem is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_rssitem_data is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_rssitem_user is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_sendprocess is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_subscribepage is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_subscribepage_data is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_task is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_template is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_templateimage is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_urlcache is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_user is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_user_attribute is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_user_blacklist is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_user_blacklist_data is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_user_history is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_user_message_bounce is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_user_message_forward is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_user_rss is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_usermessage is: OK [10-Feb-2014 04:23:01] Result of table check for aig_zing_phplist_userstats is: OK [10-Feb-2014 04:23:01] Database check done! [10-Feb-2014 04:23:01] One old log deleted [10-Feb-2014 04:23:01] WARNING: Job finished with warnings in 4390 seconds. Please resolve them for correct execution.

[Moderator Note: Please post log files between backticks or use the code button.]

here is the last one

[INFO] BackWPup version 3.1.1; A project of Inpsyde GmbH [INFO] WordPress version 3.8.1 [INFO] Blog url: https://www.streetwisesales.com/ [INFO] BackWPup job: Full Site BU; DBCHECK+DBDUMP+FILE+WPEXP+WPPLUGIN [INFO] BackWPup cron: 0 3 * * *; Next: Wed, 12 Feb 2014 @ 03:00 [INFO] BackWPup job started from wp-cron [INFO] PHP ver.: 5.4.24; cgi-fcgi; Linux [INFO] Maximum PHP script execution time is 300 seconds [INFO] Script restarts on every main step is activated [INFO] MySQL ver.: 5.5.36-log [INFO] curl ver.: 7.24.0; OpenSSL/1.0.0 [INFO] Temp folder is: /home2/thegearf/public_html/streetwise/wp-content/uploads/backwpup-327a54-temp/ [INFO] Logfile is: /home2/thegearf/public_html/streetwise/wp-content/uploads/backwpup-d5053-logs/backwpup_log_327a54_2014-02-11_04-54-38.html [INFO] Backup type is: archive [INFO] Backup file is: /home2/thegearf/public_html/streetwise/wp-content/uploads/backups/backwpup_65c6c0_2014-02-11_04-54-38.zip [11-Feb-2014 04:54:38] 1. Try to backup database … [11-Feb-2014 04:54:38] Connected to database thegearf_wor1 on localhost [11-Feb-2014 04:54:38] Backup database table "aig_afp_categories" with "1" records [11-Feb-2014 04:54:38] Backup database table "aig_afp_items" with "2" records [11-Feb-2014 04:54:38] Backup database table "aig_bwps_lockouts" with "14" records [11-Feb-2014 04:54:38] Backup database table "aig_bwps_log" with "4629" records [11-Feb-2014 04:54:39] Backup database table "aig_commentmeta" with "906" records [11-Feb-2014 04:54:39] Backup database table "aig_comments" with "906" records [11-Feb-2014 04:54:39] Backup database table "aig_connections" with "47" records [11-Feb-2014 04:54:39] Backup database table "aig_connections_address" with "62" records [11-Feb-2014 04:54:39] Backup database table "aig_connections_date" with "0" records [11-Feb-2014 04:54:39] Backup database table "aig_connections_email" with "80" records [11-Feb-2014 04:54:39] Backup database table "aig_connections_link" with "36" records [11-Feb-2014 04:54:39] Backup database table "aig_connections_messenger" with "0" records [11-Feb-2014 04:54:39] Backup database table "aig_connections_meta" with "0" records [11-Feb-2014 04:54:39] Backup database table "aig_connections_phone" with "42" records [11-Feb-2014 04:54:39] Backup database table "aig_connections_social" with "0" records [11-Feb-2014 04:54:39] Backup database table "aig_connections_term_relationships" with "130" records [11-Feb-2014 04:54:39] Backup database table "aig_connections_term_taxonomy" with "13" records [11-Feb-2014 04:54:39] Backup database table "aig_connections_terms" with "13" records [11-Feb-2014 04:54:39] Backup database table "aig_groups_capability" with "131" records [11-Feb-2014 04:54:39] Backup database table "aig_groups_group" with "1" records [11-Feb-2014 04:54:39] Backup database table "aig_groups_group_capability" with "0" records [11-Feb-2014 04:54:39] Backup database table "aig_groups_user_capability" with "0" records [11-Feb-2014 04:54:39] Backup database table "aig_groups_user_group" with "2" records [11-Feb-2014 04:54:39] Backup database table "aig_links" with "0" records [11-Feb-2014 04:54:39] Backup database table "aig_login_redirects" with "5" records [11-Feb-2014 04:54:39] Backup database table "aig_ngg_album" with "1" records [11-Feb-2014 04:54:39] Backup database table "aig_ngg_gallery" with "1" records [11-Feb-2014 04:54:39] Backup database table "aig_ngg_pictures" with "4" records [11-Feb-2014 04:54:39] Backup database table "aig_nxs_log" with "47" records [11-Feb-2014 04:54:39] Backup database table "aig_options" with "1079" records [11-Feb-2014 04:54:39] Backup database table "aig_postmeta" with "46481" records [11-Feb-2014 04:54:41] Backup database table "aig_posts" with "2900" records [11-Feb-2014 04:54:42] Backup database table "aig_sendpress_list_subscribers" with "82" records [11-Feb-2014 04:54:42] Backup database table "aig_sendpress_queue" with "13" records [11-Feb-2014 04:54:42] Backup database table "aig_sendpress_report_url" with "145" records [11-Feb-2014 04:54:42] Backup database table "aig_sendpress_subscribers" with "44" records [11-Feb-2014 04:54:42] Backup database table "aig_sendpress_subscribers_event" with "1263" records [11-Feb-2014 04:54:42] Backup database table "aig_sendpress_subscribers_meta" with "0" records [11-Feb-2014 04:54:42] Backup database table "aig_sendpress_subscribers_status" with "4" records [11-Feb-2014 04:54:42] Backup database table "aig_term_relationships" with "2938" records [11-Feb-2014 04:54:42] Backup database table "aig_term_taxonomy" with "613" records [11-Feb-2014 04:54:42] Backup database table "aig_terms" with "586" records [11-Feb-2014 04:54:42] Backup database table "aig_usermeta" with "1202" records [11-Feb-2014 04:54:42] Backup database table "aig_users" with "31" records [11-Feb-2014 04:54:42] Backup database table "aig_woocommerce_attribute_taxonomies" with "4" records [11-Feb-2014 04:54:42] Backup database table "aig_woocommerce_downloadable_product_permissions" with "0" records [11-Feb-2014 04:54:42] Backup database table "aig_woocommerce_order_itemmeta" with "8214" records [11-Feb-2014 04:54:43] Backup database table "aig_woocommerce_order_items" with "1025" records [11-Feb-2014 04:54:43] Backup database table "aig_woocommerce_shipping_zones" with "1" records [11-Feb-2014 04:54:43] Backup database table "aig_woocommerce_tax_rate_locations" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_woocommerce_tax_rates" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_woocommerce_termmeta" with "341" records [11-Feb-2014 04:54:43] Backup database table "aig_wpfb_cats" with "22" records [11-Feb-2014 04:54:43] Backup database table "aig_wpfb_files" with "40" records [11-Feb-2014 04:54:43] Backup database table "aig_wpfb_files_id3" with "40" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_admin" with "1" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_admin_attribute" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_admin_task" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_adminattribute" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_admintoken" with "16" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_attachment" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_attribute" with "2" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_bounce" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_bounceregex" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_bounceregex_bounce" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_config" with "48" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_eventlog" with "3" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_linktrack" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_linktrack_userclick" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_list" with "3" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_listmessage" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_listrss" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_listuser" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_message" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_message_attachment" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_messagedata" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_rssitem" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_rssitem_data" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_rssitem_user" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_sendprocess" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_subscribepage" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_subscribepage_data" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_task" with "50" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_template" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_templateimage" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_urlcache" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_user" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_user_attribute" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_user_blacklist" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_user_blacklist_data" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_user_history" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_user_message_bounce" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_user_message_forward" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_user_rss" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_usermessage" with "0" records [11-Feb-2014 04:54:43] Backup database table "aig_zing_phplist_userstats" with "0" records [11-Feb-2014 04:54:43] Added database dump "thegearf_wor1.sql" with 11.50 MB to backup file list [11-Feb-2014 04:54:43] Database backup done! [11-Feb-2014 04:54:43] Restart will be executed now. [11-Feb-2014 04:54:44] 1. Trying to make a list of folders to back up … [11-Feb-2014 04:54:46] 1741 folders to backup. [11-Feb-2014 04:54:46] 1. Trying to create a WordPress export to XML file … [11-Feb-2014 04:55:06] WARNING: strpos(): Offset not contained in string [11-Feb-2014 04:55:06] ERROR: Could not generate a WordPress export file. [11-Feb-2014 04:55:06] Restart will be executed now. [11-Feb-2014 04:55:07] 2. Trying to create a WordPress export to XML file … [11-Feb-2014 04:55:18] Check WP Export file … [11-Feb-2014 04:55:18] WP Export file is a valid WXR file. [11-Feb-2014 04:55:18] Added XML export "Streetwise-Sales-amp-Marketing.wordpress.2014-02-11.xml" with 11.51 MB to backup file list. [11-Feb-2014 04:55:18] Restart will be executed now. [11-Feb-2014 04:55:19] 1. Trying to generate a file with installed plugin names … [11-Feb-2014 04:55:19] Added plugin list file "Streetwise-Sales-amp-Marketing.pluginlist.2014-02-11.txt" with 6.72 kB to backup file list. [11-Feb-2014 04:55:19] 1. Trying to generate a manifest file … [11-Feb-2014 04:55:19] Added manifest.json file with 9.92 kB to backup file list. [11-Feb-2014 04:55:19] 1. Trying to create backup archive … [11-Feb-2014 04:55:20] Compressing files as PclZip. Please be patient, this may take a moment. [11-Feb-2014 10:31:07 UTC] WordPress database error MySQL server has gone away for query SELECT 1 made by require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('init'), call_user_func_array, BackWPup_Cron::cron_active, BackWPup_Job::start_http, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data [11-Feb-2014 06:41:11] WARNING: Job restarts due to inactivity for more than 5 minutes. [11-Feb-2014 06:41:12] 2. Trying to create backup archive … [11-Feb-2014 11:49:54 UTC] WordPress database error MySQL server has gone away for query SELECT 1 made by do_action_ref_array, call_user_func_array, BackWPup_Cron::run, BackWPup_Job::start_wp_cron, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data [11-Feb-2014 07:02:11] WARNING: Job restarts due to inactivity for more than 5 minutes. [11-Feb-2014 07:02:12] 3. Trying to create backup archive … [11-Feb-2014 12:13:15 UTC] WordPress database error MySQL server has gone away for query SELECT 1 made by do_action_ref_array, call_user_func_array, BackWPup_Cron::run, BackWPup_Job::start_wp_cron, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data [11-Feb-2014 07:21:58] WARNING: Job restarts due to inactivity for more than 5 minutes. [11-Feb-2014 07:21:58] 3. Trying to create backup archive …

[Moderator Note: Please post log files between backticks or use the code button.]

ok, thanks!

Thank you, but i am trying to edit the “product category” not the product itself. there are no fields there that i can see.

i use woocommerce as the title states, not sure about custom post types?

i have tried tar gz & zip neither worked. today i tried to set to restart with every action and use PC Zip method, still no go.

This is the new error method using PCZIp:
[10-Feb-2014 15:04:23] WordPress database error MySQL server has gone away for query SELECT 1 made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), call_user_func_array, BackWPup_Cron::cron_active, BackWPup_Job::start_http, BackWPup_Job->run, BackWPup_Job->create_archive, BackWPup_Job->update_working_data

sorry, wrong plugin. so many similarly named plugins out there!

i’ll try you next if i can’t resolve the issues with the current plugin.

thanks