[email protected]

Hi donagh_1,

I’m sorry for the inconvenience! When the “HTTP Status 500” error appears by clicking the chat button it’s mostly a problem with the subdomain. In one of the first emails we send you a subdomain. Could you check if you have used the correct subdomain in the Casengo Plugin? You’ve choosen this subdomain during the sign up process.

I hope this will work for you, if not just click https://support.casengo.com/vip/?lang=en_US and start a chat with our Support!

Greetings, Davy

Hi,

we are always on a quest to improve our app, multilanguage is one of these things… Just keep checking for updates and in the meantime have fun using our app in English, Dutch, Russian or German!

Need any help? Just ask me at https://www.casengo.com/support

Greetings, Davy

Hi Saint69,

With Casengo we use https://www.gravatar.com to add a logo to your agents. Just login with the same mail address as you use with Casengo and upload a picture to Gravatar. This will be showed in the Casengo app and you can differ this per agent.

Just try this, need more help, just start a chat with me: https://www.casengo.com/support

Greetings, Davy