davidmol

Hi sorry for the late reply. Okay I deactivated all the plugins and the problem has not resolved itself.
Here is some information from the error log, but I see nothing from today when I tried to customize the theme.

cPanel File Manager
text/x-generic error_log ASCII C++ program text, with very long lines

[13-Jan-2014 21:09:41 UTC] WordPress database error MySQL server has gone away for query SELECT t.*, tt.* FROM wp_terms AS t INNER JOIN wp_term_taxonomy AS tt ON tt.term_id = t.term_id INNER JOIN wp_term_relationships AS tr ON tr.term_taxonomy_id = tt.term_taxonomy_id WHERE tt.taxonomy IN (‘category’) AND tr.object_id IN (3205) ORDER BY t.name ASC made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/customizr/index.php’), do_action(‘__loop’), call_user_func_array, TC_page->tc_page_content, the_content, apply_filters(‘the_content’), call_user_func_array, seo_friendly_images, preg_replace_callback, seo_friendly_images_process, get_the_category, get_the_terms, wp_get_object_terms

Thank you for your response. I called my hosting service provider and it was a problem with some of the code on behalf of wordpress. It seems to be a problem that has been occurring recently. Thank you.

Hi,

My apologies I forgot to mention that the original theme that I used was corpo and had the same problem there. I am on the Corpo theme now. I have uploaded my logo under theme options. I clicked the button “use this image” at the bottom but still the logo is not visable. I have tried everything I could think of. I guess I will start a new thread

I have a similar problem. I am simply trying to upload the file via Appearance/Customize/Header. I click the upload photo button and upload the photo but it is not visible. The image is a JPG and I have resized it so it is within the parameters. This should be the simplest procedure but I am unable to do it and am beyond frustrated. The website is site.aegisdoors.com
Please help. Thank you

I am having the same problem. Using the customizr theme I would go to upload an image and it would upload but the logo would never appear on the website. I have tried everything I could think of and am beyond frustrated. The website is site.aegisdoors.com.
I tried resizing the image, changing the type to PNG.