davidgurr

Hi Robert.

Our support team doesn’t monitor this forum – you’d be best to raise a support ticket here: https://www.make.com/en/ticket

Cheers

Hi! Our Tech Support team don’t monitor this forum, so your best best would be to open a ticket with them directly: https://www.make.com/en/ticket

Cheers

Hi @djimmyl !

This forum isn’t monitored by any of our technical teams as we have so many integrations to look after.

You could try the Make Community forum, but as this is quite a technical query I’d also suggest opening a ticket directly with our Support desk.

My note about authorization on the Types endpoint was incorrect – apologies. Authorization isn’t needed for that endpoint.

@rubenalonsoes is that log entry for when you’re getting a 404 error in the Make UI? Do you see exactly the same as the OP in their first screenshot?

FYI, the WP Support Forum isn’t actively monitored by Make technical staff (we over 1,500 Apps to deal with and couldn’t monitor vendor forums for all of them!).

If you don’t get any assistance from other users, you’d be best raising the issue with Make Support or on the Make Community.

Sorry for the delay in responding. Best next step is to check your WordPress server logs for when you’re opening the Watch Posts module and getting the 404 error in the UI. It seems likely that this is triggering some other modsecurity rule.

If it’s not that, your hosting provider’s firewall might be blocking some access from Make. It would be worth getting them to check that they’re not blocking any of our IP addresses.

The 404 error you’re getting in the Watch Posts module UI is where the UI is trying to retrieve the available Post Types from your site, and it’s failing.

The endpoint it’s trying to reach is https://<yoursite>/wp-json/wp/v2/types

If you’re familiar with Postman, try a GET request on that URL.

Authorization is API Key with a Header key of iwc-api-key and the Value as your API Key from the Make WordPress plugin.

Right, now I understand! You won’t get any sensible output from the Watch Posts module until we can resolve the 404 error that you’re getting in the Type field.

This seems to be as a result of something you’ve set in your WordPress configuration that’s interfering with REST API endpoints. Other plugins can do that, but one other area is in Permalinks.

Sometimes Permalink configuration adds or removes a trailing slash when it’s not needed. Could you check your Permalink configuration and try it with the opposite (i.e. removing the trailing slash if it’s there, or adding it if it isn’t)?

We’ve tested the Make plugin with versions up to 6.2.2 (June 2023) so it should work.

I’d suggest first disabling the Content Studio plugin too to see if that has an effect.

If not, it’s likely to be something in your .htaccess file. The exact cause (and hence solution) might vary, but one user has found that adding the following to their .htaccess file resolved a similar problem:

<IfModule mod_security.c> 
SecRuleRemoveById 400011 
SecRuleRemoveById 400012 
</IfModule>

Please let us know what you find!

Hey Mark, thanks for the suggestion!

I’ve highlighted this with our development team and they’ll look to add it in the next plugin update.

Aw shucks! We’ve put in a lot of effort recently to remedy the problems that previous reviewers had found.

Great! If you feel motivated to give the plugin a positive review that would be much appreciated.

We’ve been putting work in to resolve the older problems that drove poor ratings from older reviews.

Let me know how you get on with WP Webhooks

The WordPress app for Make has the following polling triggers:

• Watch Categories – triggers when a new category is added
• Watch Comments – triggers when a new comment is added
• Watch Media Items – triggers when … you get the idea
• Watch Posts
• Watch Posts Updated – triggers when a post is updated
• Watch Tags
• Watch Users

Although these are polling triggers rather than Webhook triggers, Make’s scheduling feature means you can set them to poll as often as every minute (except for the Free plan, where it’s every 15 minutes). So it really depends on how “real time” your real-time need is.

If you absolutely need instant triggers, Make does also have an app to receive Webhook triggers from the WP Webhooks plugin – see Make’s help page on this.

@rommieg Did you get a response to this from Make support?