davidbaranek

Hi @tahaamin,

I hope you’re doing well.

I’ve been testing your plugin further, and I wanted to share some feedback. While I understand that Blocks Checkout is still relatively new and not all functionalities may be fully implemented, the plugin description mentions “Checkout Block-based Compatible: The plugin works seamlessly with the new block-based Checkout page,” which feels a bit misleading given the current limitations even in the key features.

For example I found another confusing behaviour: Taxes are applied to the order even when the country is listed under the Keep VAT in selected countries option. After reloading the page, the taxes reappear, which create confusion.

I understand that these features work correctly in the Classic Checkout, and it’s great to see that part working as intended. However, inconsistencies in Blocks Checkout limit its usability in this context and make it almost not suitable for live deployment

Do you have any updates planned that might address these issues? It would be great to see these functionalities refined to match the Classic Checkout experience.

Thank you for your efforts and support so far!

Best regards,
David

Hi, can I ask you how was this resolved? I have the same issue.

Maybe I don’t understand how the plugin works, but to block cookies do I always have to block the corresponding script?

Thanks in advance!

Hi everyone,

In case anyone encounters the same issue, disabling ESI resolved it for me.

Best regards,
David

Yes, for guest users the problem is not present (only after sign in).

The URLs are:
https://beta.adm.dental/wp-content/uploads/uag-plugin/assets/2000/uag-css-2041.css?ver=1733779567
https://beta.adm.dental/wp-content/uploads/uag-plugin/assets/2000/uag-js-2041.js?ver=1733779567

Note the problem is present only on the homepage. See the video where I demonstrate the issue:
https://share.cleanshot.com/NkfZFn9M

Hi @tahaamin ,

Thank you for the information! I’m looking forward to any new updates on this matter.

Best regards,
David

Hi @tahaamin,

Thank you for your response! It turns out I had this option disabled, but now it’s working perfectly.

I do have one observation regarding the functionality in the block-based checkout. When I enter a valid VAT, taxes are excluded, which is great. However, after reloading the checkout, the VAT field appears empty while the taxes remain excluded. I’m not sure if this is the expected behavior, but it feels a bit confusing. I would have expected either the VAT field to stay filled (like the other fields) or the taxes to be included again.

Additionally, I have a question about the placement of the VAT field. Is it possible to move the field to the billing section? When I try using the “Display” option in the settings, it doesn’t seem to have any effect.

Lastly, I’m curious if the “Show field for selected countries only” option works with the block-based checkout. I’m considering upgrading to the pro version, but I’d like to confirm this functionality first.

Thank you for your support! I hope my questions aren’t too bothersome.

Best regards,
David

Hi @tahaamin,

Yes, I’m using the latest version. I’ve deactivated the plugin for now since it caused the error, but I can reactivate it if needed. I’m happy to assist further, either here or via email.

Thanks!

Best,
David

Hi @kloon,

Thanks for digging into this and figuring out the issue. It’s good to know it doesn’t break anything, and I really appreciate you logging it for a future fix.

Thanks again for your help!

Best,
David

Apologies for not including the Safari version details earlier. On all devices, I tested using the latest version of macOS Sequoia, which corresponds to Safari 18.1. I also tested it on Safari 18.2 Beta. Additionally, I confirm that the same error occurs in incognito mode.

Hi @fetenlakhal,

I created a new website using only the plugins you mentioned and the Storefront template. I can confirm that the issue is still present.

You can examine the website at https://test.adm.dental/. I can provide login credentials, but since this issue can be replicated anywhere, I believe it won’t be necessary.

Let me know if there’s anything else I can do to help!

Best regards,

David

Hi @fetenlakhal,

Thank you for the reply! This solution was suggested in the original Stripe support thread, and I’ve tried it on multiple devices (cache and cookies cleared). Unfortunately, the issue still persists.

https://share.cleanshot.com/PHPPZQ7b
https://share.cleanshot.com/TCCQqlGd

Hi @riaanknoetze,

I initially had only one shipping method enabled for the US, but I’ve now added a test method for the rest of the world. Please also make sure to enter the complete address, as I had previously enabled an option to show shipping methods only after the full address was provided. This setting is now disabled.

As I’ve mentioned multiple times, the error appears exclusively in the Safari browser. I’ve tested it in Chrome and Firefox, and the issue does not occur there. While desktop Safari usage might be limited, it’s widely used on mobile devices, so I’d like to ensure it works for everyone.

I understand testing on Windows or Linux might be challenging, but you can use tools like https://www.browserstack.com/ to replicate the issue. I’ve tested it there and can confirm the error is present.

Additionally, here’s a recording of the issue for your reference: https://drive.google.com/file/d/1Cx_q1NTtfThsqI9D_9OQWqz5H0Pozhxz/view?usp=sharing

Thanks for looking into this!

Best regards,

David

Hi!

Same issue on my end.

Best regards,
David

Hi @doublezed2,

The problem is still there, but for the PayPal payment method. I also noticed that there are some errors when loading the source map files (see screenshot). Could this be related?

https://share.cleanshot.com/9CvQg95R

Hi @doublezed2,

Sure, there it is:

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(external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: –<br><br>### Logging ###<br><br>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 1 MB<br><br>### WC Pages ###<br><br>Shop base: #140 - /shop/<br>Cart: #141 - /cart/ -  Contains the woocommerce/cart block<br>Checkout: #142 - /checkout/ -  Contains the woocommerce/checkout block<br>My account: #143 - /my-account/<br>Terms and conditions: ? Page not set<br><br>### Theme ###<br><br>Name: Blocksy<br>Version: 2.0.76<br>Author URL: https://creativethemes.com<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ?<br><br>### Templates ###<br><br>Overrides: blocksy/woocommerce/cart/cart.php<br>blocksy/woocommerce/cart/mini-cart.php version 9.2.0 is out of date. The core version is 9.3.0<br>blocksy/woocommerce/content-widget-product.php<br>blocksy/woocommerce/content-widget-reviews.php<br>blocksy/woocommerce/myaccount/my-account.php<br>blocksy/woocommerce/product-searchform.php<br>blocksy/woocommerce/single-product/tabs/tabs.php<br><br>Outdated Templates: ?<br>					<br>					<br>						Learn how to update					 |<br>					<br>						<br>					<br>					<br>						Clear system status theme info cache<br><br>### Admin ###<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br><br>Daily Cron: ? Next scheduled: 2024-11-13 20:59:11 +00:00<br>Options: ?<br>Notes: 71<br>Onboarding: completed<br><br>### Action Scheduler ###<br><br>Canceled: 3<br>Oldest: 2024-10-25 10:31:52 +0000<br>Newest: 2024-11-09 15:41:34 +0000<br><br>Complete: 1,231<br>Oldest: 2024-10-14 07:27:22 +0000<br>Newest: 2024-11-13 20:11:56 +0000<br><br>Failed: 44<br>Oldest: 2024-10-06 11:09:37 +0000<br>Newest: 2024-11-13 07:38:19 +0000<br><br>Pending: 5<br>Oldest: 2024-11-14 07:38:19 +0000<br>Newest: 2024-11-30 02:35:49 +0000<br><br><br>### Status report information ###<br><br>Generated at: 2024-11-13 20:14:53 +00:00<br>

• This reply was modified 4 months, 1 week ago by davidbaranek. Reason: formating
• This reply was modified 4 months, 1 week ago by davidbaranek. Reason: formating again