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  • Thread Starter David Silverlight

    (@david-silverlight)

    Thanks for your help.

    As much as I would like to help test it, I spent a good amount of time trying to diagnose this particular issue in my production system. I would recommend that for issues like this which prevent customers for submitting payments, you should not wait 3 months to get around to a fix.

    Do you realize that you have more 1-stars ratings than 4 and 5 star ratings combined? If you compare it to others plugins, it is significantly lower than other e-commerce plugins. If you look at feedback regarding this plugin on other review websites, there are very few that do not mention the low ratings and bugginess and I see why. After dealing with this issue, I can see why our website has had ongoing shopping cart problems has had ongoing problems and I am switching to WooCommerce.

    I hope that, for your sake, that you guys get your act together because this is a fail on many levels. It shows insufficient testing on your end as well as not much concern to fix something technically simple like “User can not select State at checkout and is unable to complete purchase”.

    Are there any plans to fix this issue? It is certainly not an obvious issue at all and since you are aware that the recent version of the WP E-Commerce plugin introduced this bug. I am surprised that it is treated with such low priority since it effectively breaks the shopping cart and prevents anybody from purchasing products.

    I would also not assume that developers will locate this particular thread and find out that the solution is to move the country above the state. My recommendation would be to review the changes that introduced this bug, since it worked until 3 months ago, and handle the scenario where the shipping fields have the country listed below the state. This e-commerce plugin is installed with the fields in that order so it should handle it the way that it did prior to the recent version.

    Lastly, this issue is making me really re-think this plugin. In looking at the reviews for it, it has very low ratings due to the many bugs like this. WooCommerce is rated much higher. There are just so many complaints of it being very buggy and not well supported and I can see why. For this particular bug, reported 3 months ago that prevents checkout from working, still no fix. Wow.

    BTW, you guys are also doing an awesome job of responding to questions very quickly.

    Yeah, I think that a hyperlink can be a fine workaround for now and can tell my client that it is planned for an upcoming release. (hopefully soon? ?? )

    One other suggestion that I have is to have a way to include “Next x Events” on a page somehow. That is another current feature that the client would like for me to be able to implement. On the homepage of the site that I am trying to relaunch, they have a paragraph about the site having a comprehensive listing of current events and right below it the next 5 events are listed. Is there a shortcode for that and/or is there a place in the documentation that shows the shortcodes that are associated with the plugin?

    Really Great plugin, guys! Nice in every way. I would like to suggest two features that would be very helpful to me. One is a “Nice to Have” and one may cause the client to have me search for a new calendar.

    a) The “Nice To Have” would be the ability to customize the Date format. I enter my dates in MM/DD/YY format and do not see a way to specify it. Currently it seems to only accept DD/MM/YY format.

    b) It would be nice to have a link to the event website. This is the one that may cause me to have to find another Calendar Event control and I would really hate to do that since this control is really great.

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