David Lawson

Thanks for the input aisajib.

I certainly don’t recall anything (and have never touched the .htaccess file); I’ve also done as you suggest and looked through all my plug-ins, but there doesn’t seem to be anything that would cause this to happen.

Thanks for trying anyway – guess I wait for other comments/suggestions.

Hello again ChristiNi

Many thanks for coming back to me a second time; I worked through your suggestions and my problem is now resolved.

Solution: I set up a new redirect in my .htaccess file (my URL in the WordPress General Settings are still greyed out… but the canonical redirect in the .htaccess file seems to take precedent here).

Other things I’ve learned: always take a copy of your php files before you start playing around with them… I had no idea just how fussy php can be (evidently the acronym stems from Programmer? Horrendously Problematic)

Anyway – tis fixed now (and I can access my homepage once again from various browsers, both with (and without) the “www.” !)

Thanks again

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Hi there ChristiNi

Thanks for the swift response. I tried clearing the cache as you suggested but alas no joy.

The greyed out URLs in General settings are indeed correct, so next I tried “commenting out” my patch. This resulted in me losing access to WordPress completely, accompanied by “Error establishing a database connection” in big, friendly letters… so I put this patch back in.

So I’m back to square one – I can’t see my homepage, but everyone else can. Of note, during the time my website was down, my colleagues using Chrome could still see my site, but those using Firefox could not. It appeared that the ones using Firefox were getting a permanent redirect that was removing the “www”.

Curiouser and curiouser said Alice