daryl2024

Below are the steps that I made on a staging site to see if it solves the problem:
1. Downloaded the backup for /yellow-mountain/ theme’s file.
2. Accessed the server via Filezilla and renamed the /yellow-mountain/ directory to /yellow-mountain-broken/ and uploaded the /yellow-mountain/ theme’s file to /wp-content/themes/.
3. After that, I activated the theme on WordPress.
4. Checked the site but still has the same error.

Any ideas what I did wrong?

Hi James,

The error on the news page occurred on 7/10/2024, and we were able to make backups prior to that happening. Is it possible that the original theme, without the error, is usable?

Hi James,

I’ve already created a backup of our database and file. And I’m able to access our server via SFTP or FTP.

Before I do any changes, I have a question, where do we get a fresh copy of the themes? Is it something we can download from the server first?