danpowellbvm

Hi, thanks for the reply. The problem seems to have gone away. An hour ago I still had the problem (with Jetpack version 13.1.1 installed).

After reading your last message, I wanted to check to see if it was another plugin causing the problem so I tried disabling all plugins (except Jetpack) and this time the problem went away.

I enabled all plugins and the problem has not come back.

Thanks for helping with the issue, I will close this thread and mark it as resolved. If the issue comes back, I’ll use the link you provided.

Thanks

Dan

Hi, thanks for the reply. Here’s a link to a screenshot of the errors.

https://i.ibb.co/hZ9KxN0/Capture.png

Thanks

Dan

Hi, thanks for the reply. I’m still experiencing the issue.

My site is https://www.bvm.co.uk/

Thanks

V2.2.22 installed and working perfectly. Many thanks for fixing the issue so quick.

thanks

Dan

Its stopped working completely.

The plugin says:

19Thumbnails disabled

9Thumbnails will be generated

All 28 images are being generated.

Normally resetting the settings fixes the issue. Today its completely stopped working.

HI, thanks for the reply. Sorry for the delay getting back to you.

I checked the server and firewall settings and couldn’t get it working. I ended up temporarily changing to the MC4WP plugin.

I’ll try your plugin again when I have some free time. If I have any issues, i’ll let you know.

thanks

Dan

Hi

Thanks for the reply. I’ve double checked and and remote diagnostics is enabled.

Im using Plesk as my webserver. I cant find where to add a rule to allow the webhook.

Under “Firewall“, Add custom Rule, I can add ports and IP addresses.
Under “Web Application Firewall (ModSecurity)” I can switch off rules using IDs and there is a “Regular expressions in rule messages” textbox.

This morning I deleted then reinstalled the plugin. 153 products synced, then it stopped.

I found this in the mod security log.

(32)Broken pipe: mod_fcgid: ap_pass_brigade failed in handle_request_ipc function, referer: https://www.bvm.co.uk/wp-admin/admin.php?page=mailchimp-woocommerce&tab=sync

thanks

Dan

Hi, thanks for the reply. I’ve enabled remote diagnostics.

thanks

Dan

Hi Albert. Thanks for the reply. I will keep an eye our for the update.

thanks

Dan

Hi Dave, thanks for the reply.

I’ll start updating my pages manually.

Hi, thanks for the reply. I disabled all plugins except Woocommerce and the problem went away. I could see the missing categories.

I enabled plugins a few at a time, with all plugins re-activated the problem seems to have gone away.

I will do some more testing over the weekend.

thanks

Dan

I’ve done some more testing.

bvm.co.uk/category/dan-test (works perfect)
bvm.co.uk/category/computers/dan-test (works perfect)
bvm.co.uk/category/computers/panel-pcs/dan-test (works perfect)
bvm.co.uk/category/computers/panel-pcs/all-panel-pcs/dan-test (doesnt show)

bvm.co.uk/category/dan-testing (works)
bvm.co.uk/category/computers/dan-testing (works)
bvm.co.uk/category/computers/handheld-pcs-and-rugged-tablets/dan-testing (doesnt work)
bvm.co.uk/category/computers/industrial-and-embedded-systems/dan-testing (works)
bvm.co.uk/category/computers/industrial-and-embedded-systems/amd-solutions/dan-testing (doesn’t work)

The handheld category has no sub categories, I cant add any new categories.
The industrial and embedded system category already has sub categories, I can add new categories.

Hi

The update fixed the problem.

Many Thanks

Dan

Hi, please ignore the last message. WooCommerce styling in my theme has been disabled.

I have WooCommerce Product Archive Customiser plugin installed. Its set to show 20 products per page.

I have been using this plugin for around a year.

thanks

DAn

There is an option in my theme settings to change the amount of products per page. Its set to 12 at the moment.

Would this setting affect how your plugin works? I’ve been using the plugin and theme for around a year and its only the latest version that has this problem.

thanks

Dan