dannyferretti

Actually, the problem has been resolved. The issue was caused by an old object-cache file that was created a while ago. It seems there were some configurations that weren’t compatible with the latest versions of WooCommerce, WordPress core, and other plugins.

Thank you for your help!

Thank you for the response! Unfortunately, I cannot access the Woocommerce Status report as Woocommerce won’t load? I keep getting the same error – even after disabling all plugins and changinr to the Storefront theme? any other suggestions?

If it helps, here is the complete error:

Version 9.2.1 | By Automattic | View details

 This plugin failed to load properly and is paused during recovery mode.

An error of type E_ERROR was caused in line 678 of the file /home/gfemodelservices/public_html/wp-content/plugins/woocommerce/src/Internal/Admin/Logging/FileV2/FileController.php. Error message: Uncaught TypeError: Automattic\WooCommerce\Internal\Admin\Logging\FileV2\FileController::invalidate_cache(): Return value must be of type bool, string returned in /home/gfemodelservices/public_html/wp-content/plugins/woocommerce/src/Internal/Admin/Logging/FileV2/FileController.php:678 Stack trace: #0 /home/gfemodelservices/public_html/wp-content/plugins/woocommerce/src/Internal/Admin/Logging/LogHandlerFileV2.php(63): Automattic\WooCommerce\Internal\Admin\Logging\FileV2\FileController->invalidate_cache() #1 /home/gfemodelservices/public_html/wp-content/plugins/woocommerce/includes/class-wc-logger.php(189): Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2->handle(1724359079, 'warning', 'Empty patterns ...', Array) #2 /home/gfemodelservices/public_html/wp-content/plugins/woocommerce/includes/class-wc-logger.php(268): WC_Logger->log('warning', 'Empty patterns ...', Array) #3 /home/gfemodelservices/public_html/wp-content/plugins/woocommerce/src/Blocks/BlockPatterns.php(144): WC_Logger->warning('Empty patterns ...') #4 /home/gfemodelservices/public_html/wp-includes/class-wp-hook.php(324): Automattic\WooCommerce\Blocks\BlockPatterns->register_ptk_patterns('') #5 /home/gfemodelservices/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #6 /home/gfemodelservices/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /home/gfemodelservices/public_html/wp-settings.php(700): do_action('init') #8 /home/gfemodelservices/public_html/wp-config.php(88): require_once('/home/gfemodels...') #9 /home/gfemodelservices/public_html/wp-load.php(50): require_once('/home/gfemodels...') #10 /home/gfemodelservices/public_html/wp-admin/admin-ajax.php(22): require_once('/home/gfemodels...') #11 {main} thrown

Thomas, So I found a simple workaround for my importing issue. I have discovered that by importing a file with 85 or less members, there are no import errors – anything over 100 members causes results in 10 to 20 members being excluded. I am assuming this is a timeout issue but in any event, my members (3000+) have all been imported. I want to thank you for your help and extremely fast support in trying to help me get the issue resolved.

I would venture to bet that some host servers will have no problems and that shared environments with low resources might experience the same issues I had.

Best of luck and THANKS for a really worthwhile utility!

yes but I won’t be able to do that until morning – it is almost 9pm here and I’m being called home for dinner. I will get back to you fist thing tomorrow. Thank you so much for all your help!

Well, the php time limit on this server is set at 300. I’m definitely not a php brain but that appears to be very low. It’s a SiteGround shared environment so I’m not sure what they will allow, but I will attempt to get it raised. I was reading the forum here about the email sending issue, but we are not asking the plugin to send the emails

I actually believe that is what’s happening. I think there is a timeout issue. I’ve gotten a gateway timeout error a couple of times on this particular server when activating plugins. What do you recommend for the timeout setting?

I get an error warning at the end of each import yes, and it says that the file failed to import BUT at least 3/5 of the file actually does import

Thanks for the super quick response. I have uploaded a screenshot of the settings:

https://maxshank.com/wp-content/uploads/2018/03/settings_screenshot.jpg