danilucas

Thanks a lot @jkleinithemes , Ill take a look to the PRO features. Thanks a lot for such a a good work with this plugin ??

Hi @cheskatec ! Thanks a lot for the answer. Is there a way to share in private some URLS and videos to help me explaining you the issue?

Cheers

Hi @aswingiri ,

Ok, thanks a lot.

I had already solved adding the specific shortcode, but this column make me doubt.

Thanks again for the answer and for such an awesome work.

@andrewza thanks a lot again for your effort and congrats for such a a great plugin.
@jdembowski sorry again, whas not my intention to bother no one.

Hi, @jdembowski and @andrewza

Sorry, perhaps I have not understood something, but I am not a customer.

I have not needed to buy the addon. Nor have I hacked it. I found it on GIT, https://github.com/strangerstudios/pmpro-proration .

If I have done something wrong, do not hesitate to tell me, that was not my intention at all.

Hi Andrew,
Thanks a lot for following the thread and for writing back.

Yes, user has an exisitng level (level2), then chooses to upgrade to level3. The 3D authentification fails.User remains on level2, but expiration date is applied, setted on 3 days from the authentification failed date.

I am using:
Paid Memberships Pro Versión 2.5.9.1
Paid Memberships Pro – Cancel on Next Payment Date Versión 0.3
Paid Memberships Pro – Email Templates Add On (.org) Versión 0.8.1
Paid Memberships Pro – Mailchimp Add On Versión 2.3.2
Paid Memberships Pro – Proration Add On Versión .3.1
PMPro Customizations Versión .1

No new order is created.

If you need something more, just let me know.

Cheers,

Dani

Hi @andrewza,

Have you been able to replicate the issue?

Do you think PMPRO is working well cancelling the full membership on a 3dsecure upgrade failment? I mean, do you know what is suposse to happen in this situation?

Thanks and greets,

Hi again!

In stripe, the payment appear as “incomplete”.
In pmpro, the user appears with the LEVEL2, but his END DATE has changed from “never” (its a yearly subscription) to three days after the incomplete payment is done, and when arrives that day, it is canceled and deleted (the expected).

I was specting to mantain the LEVEL2 if the upgrade to LEVEL3 did not complete properly. But it treats it like a non-renewed membership, I guess, and cancels the account.

If you want access to the site, you just have to ask me.

Thanks again for your time.

Hi Andrew,

Sorry, I think I have not explained myself very well.

We are using stripe as payment gateway in pmpro v2.5.9.1 (everything updated).

The modal window is the one for finishing the payment authorization of the credit card. (screenshot here https://pasteboard.co/K4rt4rA.png ). At this moment, I receive the SMS on my cell with the PIN but, pointedly, I do not finish the payment (if I do, everything works perfect).

This failed payment triguers something on the PMPRO that starts the process of canceling the account.

Thanks again,

Dani

Hi @deviodigital !

Perhaps you can add a setting for the week start day ??

Nice plugin!!

Thanks a lot!

ey @andrewza !

I have tested with a “one day test” subscription, and as you mention, once the first day ends, the subscription renews and changes to ACTIVE. ?Perfecto!

The only doubt it that as I have read on stripe docs, during the TRIAL period, users can cancel the subscription without charge.

PMPRO is using Initial Payment to avoid this, because once the subscription amount is in our bank account… they cant get the refund, isnt it?

Thanks a lot for the response!

Ey Andrew,

Certanly nothing to sorry! You made an incredible work with the plugin.
Not an inconvenienve, just trying to analyze all the scenarios; the thread is mostly a notice about a possible bug found .

?Gracias!

Dani