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  • Is it currently your problem that you want to move your website data + database from your old subdomain to a new subdomain?

    We recommend that you do it without manual methods such as cloning from softaculous https://www.softaculous.com/docs/enduser/clone/ or moving wp all in one wp migration.

    If you want to move data manually to a new subdomain, you also need to move all data files to the new subdomain folder, then in the phpmyadmin wp-option on the home and site url sections, change to the new subdomain.

    If you’re seeing this error message, it means that the MySQL extension for PHP is not installed or enabled on your system. This extension is required to connect to and interact with MySQL databases using PHP.

    To resolve this issue, you will need to install the MySQL extension for PHP. Here are some steps you can follow:

    1. Check if the MySQL extension is installed: You can check whether the MySQL extension is already installed on your system by creating a PHP file with the following code:
      <?php
      phpinfo(); ?>
    2. Install the MySQL extension: Depending on your operating system and PHP version, the steps to install the MySQL extension may differ. Here are some commands to install the extension on popular Linux distributions:
    3. Enable the MySQL extension: Once the extension is installed, you need to enable it in your PHP configuration. You can do this by editing the php.ini file and uncommenting the line that starts with “extension=mysql.so” or “extension=mysqli.so”, depending on the version of PHP you’re using.
    4. After making changes to the php.ini file, don’t forget to restart your web server to apply the changes.
    5. If you’re still having issues, you may need to contact your web hosting provider or system administrator for assistance.

    You’re Welcome ??

    No, WordPress automatic updates will not override your current wp-config.php file. This file contains important configuration settings for your WordPress site, such as database credentials and security keys, and WordPress is designed to leave this file untouched during updates.

    However, if you have made any custom modifications to your wp-config.php file, it’s important to back up your file before updating WordPress. This will ensure that you have a copy of your original wp-config.php file in case anything goes wrong during the update process.

    To prevent the wp-config.php file from being overwritten in the future, you can use a file manager or FTP client to set the file permissions to “read-only”. This will prevent WordPress from making any changes to the file, including during updates.

    Here are the steps to set the wp-config.php file to read-only:

    1. Connect to your website using an FTP client or file manager.
    2. Locate the wp-config.php file in the root directory of your WordPress installation.
    3. Right-click on the wp-config.php file and select “File Permissions” or “Properties”.
    4. Change the file permissions to “444” or “644”. This will set the file to read-only mode, which will prevent WordPress from making any changes to it.
    5. Save the changes and close the file manager or FTP client.

    By setting the wp-config.php file to read-only, you can ensure that your custom configurations are preserved during WordPress updates. However, if you need to make any changes to the file in the future, you will need to temporarily set the file permissions to “read-write” and then change them back to “read-only” after you have made your changes.

    You can take to try and fix the issue:

    1. Check your error logs: The first step in diagnosing the problem is to check the error logs on your server or you can activate display error from cpanel select php version and checklist display error. or you can active debug from wp-config.php change wp debug false to true.
    2. Deactivate plugins and themes: If you have not access Wp-admin you can deactive from filemanager.
    3. Reinstall WordPress core files: If you suspect that the error is caused by corrupted WordPress core files, you can try reinstalling them by downloading a fresh copy of WordPress from the official website and replacing the wp-admin and wp-includes folders on your server with the new ones.
    4. Contact your hosting provider: If you have tried all the above steps and still cannot resolve the issue, it may be a problem with your hosting environment. Contact your hosting provider’s support team and provide them with the error message and any relevant logs, so they can help you diagnose and fix the problem.

    if you don’t have access, you should immediately contact your developer.

    do you have access cpanel? if you have access cpanel you can deactive plugin first.

    To deactivate a plugin from cPanel, follow these steps:

    1. Log in to your cPanel account.
    2. Navigate to the “File Manager” option and click on it.
    3. In the file manager, navigate to the folder where your website files are stored. This is usually the “public_html” or “www” folder.
    4. Go to wp-content ->plugins Find the folder for the plugin you want to deactivate. This will depend on the CMS you are using and the specific plugin you have installed.
    5. Once you have located the plugin folder, right-click on it and select “Rename”. You can add “-disabled” to the end of the folder name to disable the plugin.
    6. After you have renamed the folder, try accessing your website to see if the plugin has been successfully disabled.

    Note that deactivating a plugin from cPanel will not delete the plugin files from your website. If you want to completely remove the plugin from your website, you will need to log in to your CMS and uninstall the plugin from there.

    This error message suggests that there may be an issue with the reCAPTCHA setup on your website. reCAPTCHA is a security measure that helps protect your website from spam and abuse by requiring users to prove that they are human.

    Here are a few potential solutions to this problem:

    1. Make sure that the site key and secret key for reCAPTCHA on your website are correct. You can check these keys in your Google reCAPTCHA account.
    2. Check that the reCAPTCHA code is correctly implemented on your website. If you are using a CMS like WordPress, there are plugins available that can help you add reCAPTCHA to your website.
    3. Ensure that you have enabled the correct type of reCAPTCHA. There are different types of reCAPTCHA available, including v2 and v3. Make sure that you have selected the appropriate type for your website.
    4. Try disabling any caching or optimization plugins on your website, as these may interfere with the reCAPTCHA code.
    5. If none of the above solutions work, you may need to contact Google reCAPTCHA support for further assistance.

    Hello, apart from changing the password from the WordPress dashboard, you can try changing the password via phpmyadmin.

    Here are the steps to change the password via phpmyadmin

    1. For the method, you can first check what database you are currently using via wp-config.php .
    2. After you get the database name information you can go to the phpmyadmin menu and click the database name that matches wp-config.php
    3. After that look for the wp user table and click edit on the username and password that you want to change https://prnt.sc/H6W-cd2beEr3
    4. After you edit, enter your new password in the password field and function md5 for example https://prnt.sc/tiCCdhZwKcAM then you can click go.

      I hope this helps

Viewing 9 replies - 1 through 9 (of 9 total)