Daniel Post

Thank you for the kind words! Can you clarify what you mean by “unstarted” images?

Hi @davidtt2305, is this still an issue for you or can I mark it as resolved?

Thank you! Is there any chance the WordPress REST API is disabled on your website? Maybe by a plugin or custom theme?

That’s helpful, thanks! Is there any chance you could see what the API returns when you try searching for an account? I’ve created a short video that shows how you can do that: https://screen.studio/share/DGwHU7cZ

I’m interested in the “Response” part of the account search. Let me know if anything is unclear.

Hi David,

Thanks for trying out Autoblue! I don’t think you’re doing anything wrong, but I just tested it and it seems like your account is appearing for me (see screenshot): https://drive.google.com/open?id=1hFYDAvbwBPQAiO4fKjmdbILPP_GFehmi

When you search for other accounts, do they appear? Or does nothing appear at all, no matter what you type in? I’m wondering if something on your site is blocking calls to the Bluesky API somehow.

Thanks,
Daniel

Thank you so much! I’m glad you’re enjoying Autoblue.

Lots more to come ??

Thank you so much! I’m glad you’re enjoying Autoblue.

Hi there!

Are you using a plugin to add the recipe posts to your website? By default, Jetpack Social’s auto-sharing feature is only triggered when you publish a new post, and isn’t enabled for custom post types.

However, you can add support for custom post types yourself. For information on how to do this, please visit the support page for auto-sharing and refer to the “How to use Jetpack Social with your Custom Post Types” section in the FAQ at the bottom.

Let me know how it goes, and we’ll take it from there. Thanks!

Hi @ecronik,

We just shipped a fix for this that should hopefully resolve the issue and allow you to connect to Tumblr again. Please give it another shot and let us know if it still doesn’t work. Thank you for your patience!

Cheers,
Daniel

Judging from the screenshot, it looks like the post was already posted to the website (on August 24 at 18:37). Can you send me a screenshot of what the checkboxes look like for a post that hasn’t been published yet? Thanks!

• This reply was modified 2 years, 7 months ago by Daniel Post.

Thanks for the screenshot! When a post has been published, the checkboxes are always greyed out and not checked, because you can only publish to social media when first publishing the post. This is probably something we can make a bit more clear.

When you initially published the post, were both boxes selected and did they post successfully?

Thanks! Do you think you could take a screenshot of the editor screen before you publish a new post next time? That way, if it happens again, we can figure out what might have gone wrong.

From our logs it looks like the checkboxes for the connections weren’t checked, and I’m not immediately sure what else it could have been.

Hi Darren, thanks for your reply. If the checkboxes for each social media platform are checked they should go through correctly.

How do you usually publish your posts? Do you publish them from the editor or from the posts list screen?

Hi Darren,

From our logs, it looks like the sharing was skipped for that post. When editing, the checkbox for each social media platform needs to be checked in order to share the post.

This is where you can enable sharing for a post (before publishing it).

Thanks for sharing the links. According to our logs, that post was shared to Facebook successfully right here: https://www.facebook.com/Dazsmodels/posts/pfbid0p7YjacWtRUf48aRvdEVaBmKLfWKXvo3Eu4j6Yie4jLZEXrjTJuryBBiuJd3tUFcGl

Is that the correct one for the post?