danielmelnechuk

Hi David,

Just getting back to this (was throwing an event that consumed me for the last 4 days). So my vendor said they rechecked the two checkboxes. But the problem i was having when they were unchecked still persists (can’t close the Add Media overlay window by checking the box grey X in the upper right corner — it flashes a green background, our button highlight color, and then nada).

But i will answer your questions the best i can:

Q: I assume the “text editor” module is what you meant by the BBPB widget in your earlier posts.
A: Yes the Text Editor module is what i was calling the widget early on in the support thread.

Q: Have you tried using the “drag and drop” uploader instead of the “Select Files” uploader? They are somewhat different.
A: It doesn’t show up with the current MLA config settings, which appear to be with those two checkboxes off you mentioned. As i mentioned above, i asked the vendor to recheck them.

Q: Does the Select Files uploader work when you use the WordPress editor and Add Media popup?
A: Yes. When i am editing a post (not page) which does NOT use BBPB but does use the WP builtin editor, i can use the files uploader from within the Add Media popup (overlay) window.

Q: Are you running in a multi-site environment? You mentioned a “super admin” in an earlier post.
A: I do not know if my site is in a multi-site WP environment. I have heard of them but are rather ignorant. I will ask my liaison. The vendor is the only one with access to add plugins; i asked them to add MLA for our site due to it’s awesome capabilities that was just what we needed.

I will try to use developer tools to see if i get any more clues in this state.

At this time i can’t give you access. Maybe in the future.

But i should report that this support thread display has gone whacko. I would take a screen shot PDF and upload but i don’t see an upload feature. What is happening is that after my response that starts with “Hi David, That’s super. Here are steps:”, all the other responses are showing up as if in a sidebar on the righthand side of page in large font making it hard to read. This happens in Safari and Firefox. I looked at another thread with 11 messages and it doesn’t do the same thing. I don’t know if you can go in and edit the messages in a thread or not to see if there is some stray html code that is mucking things up. Thought you might like to know.

Peace,
Dan

Oops, i spoke too soon about it working with those checkboxes unchecked… now i can’t close the Add Media window with the X close button in the upper right corner. It just flashes and shows an X in the upper left for a moment, then nothing happens. Had to close the browser tab.

So i guess try Page Builder with those checkboxes off too.

Thanks!

Peace,
Dan

I spoke too soon. Now i can’t close the Insert Media window by clicking on the X in the upper left. Ugh…

So i guess see if you have that issue too with your checkboxes turned off “Enable Media Grid Enhancements” and “Enable Media Manager Enhancements” boxes”

peace,
Dan

Hi David,

That’s super. Here are steps:

• Open a page with Page Builder in edit mode you have the sidebar (flyover) menu on the right.
• Add a “text editor” module to a page by dragging over and placing.
• After you have dragged that over onto your page and placed it, a window opens titled “Text Editor Settings”. Click on the “Add Media” button above the text editing menubar (which is tinymce editor).
• After you click on Add Media, the window opens up for Insert Media. Now click on the “Upload Files” tab if not selected.
• Now click on the “Select Files” button. Nothing happens. Well nothing happened BEFORE i had the vendor turn off those two checkboxes… now it is working.

But anyway above is where i had the problem.
Let me know if i can be of any more help.
Peace,
Dan

• This reply was modified 7 years, 7 months ago by Geoffrey Shilling. Reason: Fixed

Hi David!

Thanks for the quick response. I have contacted the super admin who has control over those settings and asked them to uncheck those two check boxes. And will get back to you as soon as i see what happens.

As for a BBPB (Beaver Builder Page Builder) widget, in the “Add Content” flyover menu that i see on the left when working with BBPB, they are called “Modules”, as well as the menu having “WordPress Widgets” — both are addable in the same fashion in page layout mode.

And i totally understand and do not expect you to purchase the pro version to debug this. No worries.

Thanks again!

Peace,
Dan

Ok to confirm we are running:

• Beaver Builder Version 1.9.5.3 it is the Pro License
• MLA Version 2.51

Peace,
Dan

• This reply was modified 7 years, 7 months ago by Steven Stern (sterndata).

Thanks for the css. It works well.