daneolson89

Yes, the setting is enabled.

Unable to get anything to update after a product has been added to the catalog. Not sure what benefit this plugin is providing aside from populating the catalog. It is very frustrating to not be able to manage the catalog from Woo but then be restricted from removing any product from the catalog since it was added via the integration.

Is it possible to setup a screen share or do a call? Certainly this plugin should work better than what I am experiencing.

Thanks

Thanks @judagutor,

I followed your instruction and I am unable to get a product to be removed from the catalog. It is a variant of a product. Is that part of the problem? I tried to hide, reset, manually synced… etc and it is still sitting in my catalog. Thoughts?

Does this plugin also update stock quantities and price on products already moved to the catalog? We had the incorrect price on a product and I tried to have the integration update it in the catalog by changing the “facebook price” in the product in Woo, but I am not seeing that change happening in the catalog. In addition, I updated quanitites and had no success either. Is there something I am missing?

Thanks for the help.

@omarfpg Thank you for the info!

We will start fresh a fresh catalog. Questions however on what is best practice so that we do not have to continuously delete and start over with our catalog.

What triggers the products from being removed from the catalog, or moved to archive? I am seeing new products being added to the archive if they are not set to sync but then when I change to “sync and show” they then are active. Does this work in reverse as well through the plugin?

If we need to deactivate or remove products, what is the best first step? Should we be setting them to “hide” before we turn them into drafts?

I appreciate your help. Thanks.