danemaximo08

Hi there!

Thanks for letting us know.

It seems that it has been sorted out and we’re happy about it.

Should you have any Kadence-related concerns, please let us know through this forum or submitting a ticket to these links:

– https://www.kadencewp.com/premium-support-tickets/
– https://www.kadencewp.com/free-support-tickets/

And as always, we’re here to help!

Cheers,
Dane`

Hi again,

Just sending you a follow-up reply about the Info box block settings, currently, there’s no responsive option for the image max width on Info box block for tablet and mobile. Here, please have a look: https://share.getcloudapp.com/YEukWddl

This is why sending the URL of the page where the Info box block is being used is important, so we can recommend a workaround.

Cheers,
Dane

Hi,

Thank you for sending the link, however, It looks like it’s not working, and I’m getting a 404 error from the browser console.

To further assist you, can you please provide the URL of the page that you’re working on so we can inspect the front-end using the DevTools?

Also, have you check the Icon size from the Info box block settings? Here, please have a look:https://share.getcloudapp.com/d5uOnbRJ

If not, I recommend adjusting the settings on the mobile device. Please let us know if this works.

Cheers,
Dane

Hi there,

Thanks for your reply.

We’re glad that the issue has been sorted out.

In case that you’ll experience some issues with your site, you may try these basic troubleshooting methods provided on this page: https://www.kadencewp.com/blog/how-to-troubleshoot-your-website/

And yes, please keep us posted.

Cheers,
Dane

Hi there,

Thank you for your reply and for attaching a screenshot of the issue.

To further assist you, can you please send us a ticket though this link if you’re using the free version of Kadence Theme: https://www.kadencewp.com/free-support-tickets/?

However, if you’re using the paid version of Kadence Theme, please submit a ticket on this page instead: https://www.kadencewp.com/premium-support-tickets/

Cheers,
Dane

Hi there!

I believe you’re referring to header’s global design, correct? If so, you can customize/design the header using the Header builder. Kindly go to Appearance > Customize > Header. From the Header section, you can see 2 tabs.

1. General– allows you to configure the header and header items general settings
2. Design– this tab allows you to design the header and header items.

To know more about customizing your header, please refer to our quick guide, here: https://www.kadencewp.com/kadence-theme/knowledge-base/header/how-to-customize-the-kadence-header/

But, if you’re not referring to header’s global design, can you please let us know more what do you want to achieve on your site so we can walk you through?

Cheers,
Dane