Dan Cameron

Sorry to hear about your first experience, hopefully we can help quickly.

The first warnings are caused by your line items not having a rate and quantity filled out. In the past some people have simply forgot to enter a quantity in the field because the placeholder looks like a value.

The second warnings about “header information” are due to the first errors displaying. You may want to not display PHP warnings and errors as this is a possible security issue. Although this isn’t something we support, we just recommend you talk to your host about changing it.

Kind Regards,

Hello,

Please have a look at this documentation to see if you can change the logo in one of the other ways.
https://docs.sproutinvoices.com/article/38-customizing-templates

I’m not familiar with that other plugin. Although you should contact them to see what the issue may be

Kind regards,

Hello,

We have these add-ons already for the paid version.

https://sproutinvoices.com/marketplace/digital-document-signing-invoices-estimates/
https://sproutinvoices.com/marketplace/legally-binding-digital-signatures-with-wp-e-signature/

Hope that’s what you want!

Cheers.

Hi Prashant!

If you want to send me a link (through this forum or [email protected]) I can have a look. Maybe even provide the exact snippet you need to remove the history.

Kind Regards,

Hi Kingsley,

This can be updated a few different ways, here’s some documentation to help get you started: https://docs.sproutinvoices.com/search?query=translate

Specifically the “Service” text can be translated, however you could adjust it with a filter too by adjusting all line item types. Here’s some more documentation:
https://docs.sproutinvoices.com/article/52-adding-new-and-customizing-existing-line-items

The number is something that if you don’t want you could remove with CSS. If you wanted to text how it’s represented then you would want to do a template override. Here’s some customization documentation: https://docs.sproutinvoices.com/article/38-customizing-templates

Hope that helps and you enjoy Sprout Invoices!

Hi Vanessa,

To be honest this is a bit embarrassing, so much so that I’m willing to release an update this late to resolve it…so keep an eye out for 19.8.0.2.

Kind Regards,

It’s at https://sproutinvoices.com/support/my-tickets/

However, maybe it was just a coincidence someone else asked for this same feature, so I’ll answer here just in case…

In the latest release (19.8) we added a new column “Line Item Type” that can be used to modify the type of line item. If you want all the line items to be “Products” you would use “product”. For example, if you had three line items you would do “product, product, product”.

Hope that helps! If not please let me know, and we sincerely apologize for not helping earlier, there was a bit of confusion.

• This reply was modified 5 years, 11 months ago by Dan Cameron.

Apologies for not commenting here but we resolved this via support at sproutinvoices.com.

Thank you John! I’m glad to hear you’re enjoying Sprout Invoices.

PS: We’ll try to work on improving the download process of the GST plugin (and similar free tax plugins).

Thank you Kurt for the wonderfully informative and generous review.

Hope you enjoy Sprout Invoices for the many years to come too.

Cheers.

Thank you for understanding. However I’m a bit perplexed by “non-working free version” since I’m not aware of any support requests that you created, and we don’t have any open bugs/tickets that are attributed to the free version.

If you could let me know more here or via email I’d appreciate it. I’d like to provide a fully functional free version.

Cheers!

Hi Neilisin,

I’m truly sorry you feel that way. Hopefully I can provide some insight to help you understand our decisions since it sounds like there’s some misunderstandings.

Providing a free version of a WordPress plugin that offers a “premium” or “pro” version is extremely common. It’s the business model that has allowed so many WordPress plugins to strive, and is the only reason we have so many awesome feature rich plugins for our WordPress sites. To be honest our businesses couldn’t sustain maintaining a free plugin without a paid version, trust me I’ve tried, and after 14+ years of experience in the WordPress no one has found a better option for users.

On top of all that development time we spend on the free version of Sprout Invoices we pride ourselves on providing superior support. If you (or anyone else) were to need help with the customizations of the free version you could always ask, we’re a bit limited compared to the support we provide for paying customers but you might be surprised.

I hope you understand we’re not trying to push you away from using the free version. We have thousands of happy users.

If there’s anything we can do to help please let me know.

Apologies for this, we’re in the middle of transitioning out the docs to a new location.

Here’s a getting started guide for Help Scout Desk – https://wphelpscout.com/support/docs/getting-started-with-help-scout-desk/

If you have any questions about the setup for the free version please let me know what they are.

Kind Regards,

Thank you for the great review and feedback.

Did you happen to not get the email after purchasing from me? It would have given some instruction on upgrading.

Kind regards,

Hello,

Could you let me know more about why the chrome print option doesn’t work for you? Apologies for being a bit confused since it looks great in our tests.

Kind regards,