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Viewing 9 replies - 16 through 24 (of 24 total)
  • Thread Starter danbooth

    (@danbooth)

    Thanks @sgurygf

    I did as you suggested – updated to latest version of the plugin and cleared site and browser cache.

    That resolved the issues I was having.

    Thread Starter danbooth

    (@danbooth)

    Thanks for the advice @bluenotes.

    It turned out to be the Better WordPress Minify plugin that was causing it. I’ve deleted that plugin – it hasn’t been updated by the author for a very long time. I’ve replaced it with Autoptimize.

    The testimonial sliders work fine now.

    Thread Starter danbooth

    (@danbooth)

    Thanks for the quick response @wfdave.

    I’ll try re-installing as you’ve suggested.

    Thread Starter danbooth

    (@danbooth)

    Fixed –?I managed to get the code for the transcripts.

    I had an old version of the plugin that I’d downloaded to my laptop.

    I installed this on a local WordPress installation. Then grabbed the relevant code from there.

    This is what I needed, in case it’s of use to anyone else…

    Email body:

    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "https://www.w3.org/TR/html4/loose.dtd">		
    	<html>	
    	<body>
    		<table id="" border="0" cellpadding="0" cellspacing="0" width="100%" style="background-color: #c3d600;">
    	    <tbody>
    	      <tr>
    	        <td width="100%" style="padding: 30px 20px 100px 20px;">
    	          <table align="center" cellpadding="0" cellspacing="0" class="" width="100%" style="border-collapse: separate; max-width:600px;">
    	            <tbody>
    	              <tr>
    	                <td style="text-align: center; padding-bottom: 20px;">
    	                  
    	                  <p>[wplc_et_transcript_header_text]</p>
    	                </td>
    	              </tr>
    	            </tbody>
    	          </table>
    
    	          <table id="" align="center" cellpadding="0" cellspacing="0" class="" width="100%" style="border-collapse: separate; max-width: 600px; font-family: Georgia, serif; font-size: 12px; color: rgb(51, 62, 72); border: 0px solid rgb(255, 255, 255); border-radius: 10px; background-color: rgb(255, 255, 255);">
    	          <tbody>
    	              <tr>
    	                <td class="sortable-list ui-sortable" style="padding:20px;">
    	                    [wplc_et_transcript]
    	                </td>
    	              </tr>
    	            </tbody>
    	          </table>
    
    	          <table align="center" cellpadding="0" cellspacing="0" class="" width="100%" style="border-collapse: separate; max-width:100%;">
    	            <tbody>
    	              <tr>
    	                <td style="padding:20px;">
    	                  <table border="0" cellpadding="0" cellspacing="0" class="" width="100%">
    	                    <tbody>
    	                      <tr>
    	                        <td id="" align="center">
    	                         <p>[wplc_et_transcript_footer_text]</p>
    	                        </td>
    	                      </tr>
    	                    </tbody>
    	                  </table>
    	                </td>
    	              </tr>
    	            </tbody>
    	          </table>
    	        </td>
    	      </tr>
    	    </tbody>
    	  </table>
    
    		
    		</div>
    	</body>
    </html> 

    Email header:

    <a title="Company Name" href="https://www.companywebsite.co.uk" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; color: #FFF; font-weight: bold; text-decoration: underline;">Company Name</a>

    Email footer:

    <span style='font-family: Arial, Helvetica, sans-serif; font-size: 13px; color: #FFF; font-weight: normal;'>Thank you for chatting with us. If you have any questions, please <a href="mailto:info@companywebsite.co.uk" target="_blank" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; color: #FFF; font-weight: bold; text-decoration: underline;">contact us</a></span>

    • This reply was modified 5 years, 9 months ago by danbooth.
    Thread Starter danbooth

    (@danbooth)

    Thanks Hristo –?great to know what’s causing it. I’ll wait for the patch.

    Many thanks,
    Dan

    danbooth

    (@danbooth)

    @epiq your fix worked for me! Thanks for that.

    @davekayadlib we’re not using any of the plugins you mentioned.

    danbooth

    (@danbooth)

    Breaking editor login for me too. After editor login get the message “You do not have sufficient permissions to access this page”.

    Login works fine when Lead Forensics is deactivated.

    Any luck with fixing this?

    I have the same issues.

    Have got exactly the same issue. Random items being added to cart too, and items I’ve added showing up in other peoples carts!

    Struggling to find a solution.

Viewing 9 replies - 16 through 24 (of 24 total)