danamv

Hello @welshlamb10,

The components within the header builder, including the buttons, can be translated in Strings translation page of the plugin. Please check the following documentation: https://docs.themeisle.com/article/1079-how-to-translate-themes#translate-strings

If this does not work, please provide us with the link to your site.

I hope it helps!

Hi @chenhuiye,

I am glad it works!

Please let us know if you have any more questions.

Hi @inthetech,

Are you using any caching plugin? If yes, I kindly recommend clearing the cache of it and see if this solves the issue.

Please let us know if this worked.

Hi @henriktorv,

I am able to see your thumbnails https://prnt.sc/11j9rq9
I kindy recommend clearing the cache of your browser, and see if this solves the issue.

Please let us know if this worked.

Hi @devitaliza,

As a PRO user, you can always contact us via https://store.themeisle.com/contact/ and we will investigate the issue with the PRO plugin as this community forum is for Neve free version.

Thank you!

Hi @chenhuiye,

I kindly recommend doing a plugin conflict test – please try backing up your site, for security purposes, and try to disable your plugins one by one, to see if any of them causes this issue to appear.

Please let us know if this solved the issue.

Hello @wordzebra,

If I understood your request correctly, the following code might be the solution to the problem.
Please try adding it into Customizer -> Additional CSS:

.site-logo .brand::before {
    content: "\a" !important;
    white-space: pre !important;
}

Please provide a screenshot showing which element would you life to add a <br> tag to, if this was not the one needed. You can use this site to provide a screenshot: https://paste.pics/

I hope it helps!

Hello @ptpac,

I am afraid that this is a feature available on Neve PRO theme – Header Wish List is a special component that can be used only if the Wish List mechanism is enabled in the WooCommerce Booster module.

You can find out more on the Neve PRO documentation available on our site.https://themeisle.com/

I hope it helps! Please let us know if you have any more questions.

Hi @rinzer,

Thank you so much for using the Neve theme and for leaving your feedback, we appreciate it!
We hope that you’ll continue enjoying the theme but in case you face any issues or have questions – feel free to reach out to us in this forum.

Thanks!

Hi @happykeren,

I kindly recommend you take a look on this site https://elementor.com/help/caching-prevents-live-site-from-showing-changes-in-editor/

Please let us know if the solution provided here helps solves this issue.

Hi @fedezagu,

Apologies for the late response.
There is an option in the Dashboard to reinstall WordPress: https://prnt.sc/11ii9yv (Dashboard > Updates)
If you use the automatic re-installation that is built into WordPress itself and accessed in the updates area, it will not delete any content.

I hope it helps! Please let us know if you have any more questions.

• This reply was modified 3 years, 7 months ago by danamv.

Hi @markussss,

Yes, it’s true that with the PRO version you can create new headers and set them on a particular page/post, taxonomy, post types and more.
You can also have two different logos.

I am afraid that changing the logo for the mobile view would require some customization that would require some time. I kindly recommend trying to ‘inspect element’ tool and see if you could modify it with some custom coding. Here is a guide on doing that https://developer.chrome.com/docs/devtools/css/

Thank you for understanding.

Hi @gabler,

Thank you so much for using the Neve theme and for leaving your feedback, we appreciate it!
We hope that you’ll continue enjoying the theme but in case you face any issues or have questions – feel free to reach out to us in this forum.

Thanks!

I’m happy I was able to help!

Please let us know if you have any more questions.

Hi @norm2020,

I have noticed that you have already changed the theme.

Please let us know if you are still facing this issue.