damianmachnik

Hallo!

Sch?n zu h?ren, dass Ihnen unser Plugin gef?llt. Vielen Dank für eine 5-Sterne-Bewertung.

Ich wünsche Ihnen einen sch?nen Tag!

è bello sapere che il nostro plugin vi piace. Grazie mille per la recensione a 5 stelle.

Buona giornata!

Hi there!

Thank you for a 5-star review. We’re super happy that you found ShopMagic useful for your store ??

TLDR; I believe that this review is simply unfair.

I apologize in advance for the long response time, but I was wondering what to write back. Furthermore, I didn’t mean to be malicious, I just don’t understand this rating and find it very unfair.
How can you judge a product based on functionality that this product does not have and will not have?
There is no question of unfair advertising here. The function to delay sending emails until the very beginning is included in the paid plugin. We are transparent about this, and this information can be found in the description of the plugin, a website, blog, and documentation. Everywhere.
Nothing good for the community comes from this assessment. Our team is working hard to deliver the best possible product. We try to run the best possible support for ShopMagic, and as a reward we get, well, just what?
In all honesty, I hope that your products, services or whatever you do will get better reviewers. Above all – fair ones.

Great to hear that FCF works as intended for you! Thank you for a 5-star rating ??

Hi there,

Thank you for a 5-star review. Glad you like Flexible Checkout Fields.

Hi @pawellos93

Great to hear that you like our plugin. Thank you very much for a 5-star review.

Have a wonderful day!

Hi Tom,

I would like to refer to your review of the plugin and clarify the rules of the subscription of the paid version of the plugin. For context, the design of our product is important. The paid version uses (relies on) the free version.

When you buy the paid (PRO) version, you get support and product updates from us for the next 12 months. This is the time we guarantee that everything will work, and if it doesn’t – we will fix it.

After the 12 months, you can use the plugin, but without the guarantee that in case of a PRO version update, certain features will become unavailable. If you have an active subscription, you sleep soundly. If you don’t have one, well it’s a risk which I assume you decide to take.

For our part, we try to make the plugin compatible for as long as possible. Sometimes – this happened in this case – it is limited.

Flexible Checkout Fields 4.0.x is a major update that adds a lot of new functionalities, but also includes a lot of new code. Hence, the lack of infinite backward compatibility. It is simply impossible for us to do so.

However, I will emphasize that this lack will only occur if you want to continue using paid functionality, and you are not using a subscription. If you have an active subscription – you simply update the plugin and forget about the issue.

Hi there,

Thank you for a 5-star review. Good to hear the free version meets your current needs. If you have any questions regarding Flexible Product Fields, we’re here to help.

Have a lovely day!

Hi @mhason,

Yeah, we’re trying to do our best, for free and paid users. Thank you very much for a 5-star rating. In case of any troubles, you know where to find us ??

Hi there,

Thank you for a 5-star rating. I’m super happy that FCF plugin works great for you.

Hi there!

We’re super happy that you found Flexible Product Fields useful and easy to set up ??

Have a wonderful day!

Hi @ajshepherd

Thank you very much for taking your time and a 5-star review. We appreciate it!

Hi there,

Thank you for your kind words, and 5-star review! I’m super happy that you found FCF useful

Hi,

As there are no further replies on this topic, I’m marking this thread as resolved. You are welcome to create a new one if needed.