damianmachnik

Hi @faisal95bd

As @lusp said, you can use ShopMagic plugin to create a notification for shipping company.

ShopMagic is integrated with Flexible Shipping table rate, so you can use shipping methods created in Flexible Shipping plugin to differentiate your communication.

Here’s an example screenshot how it works.

Hi @nejcox

Again – thanks! It’s one of the solutions which we have in our minds. I’ll notify you once we will be working on Twilio integration, however I’m asking for a little patience as we have different priorities for next 1-2 months.

Have a wonderful day!

Hi @lewiswordpress

We haven’t heard from you for almost three weeks, so I’m going to go ahead and close this ticket for now. However, if you’d still need our help or if you have any other questions, please feel welcome to share those here. We’d be happy to assist.

Hi @andrewkendrickuk

We haven’t heard from you for more than two weeks, so I’m going to go ahead and close this ticket for now. However, if you’d still like our help or if you have any other questions, please feel welcome to still share those here. We’d be happy to assist.

Hi @nejcox

Thank you for your review, and I’m glad that you like ShopMagic. In fact, you look like a real fan, which is even better, and heartwarming.

We received all of your ideas. All of them were noted, and we will discuss them on a team meeting. I’ll update you as soon as we decide to implement any of your ideas, as your feedback would be highly appreciated.

Once again – big thanks from our team.

Hi @andrewkendrickuk

Thank you for reaching out. I tried to recreate your issue, however in my test environments everything is working as intended.

ShopMagic should not affect bulk editing.

Could you clarify a little, how are bulk editing orders? Any specific plugin?

Thanks in advance!

Hi @sterndata Understood. As you noticed, no harm intentions on our side. We just want to check (and fix) this issue as soon as possible.

Helping users through WP forum is crucial, however sometimes the only solution for a possible bug is fixing it on a developers’ side. We believe that this may be such a case.

@lewiswordpress As we are not able to recreate this issue on our end (ShopMagic works fine with Contact Form 7), could you take a look at what Steven wrote? We’ll start with:

– Link to the https://pastebin.com/ or https://gist.github.com log of the user’s web server error log.

Hi @earrame

I’m glad that all is working now. Thanks for confirmation.

Hi there @earrame

Are you using recipes or creating this automation from the scratch? If you are using recipe, there’s a known issue which will be resolved in the next plugin update. This issue occurs when a free plugin user is trying to use a review request recipe, which requires ShopMagic PRO.

Let me know, how does it look like in your case.

Sorry for any inconvenience caused.

Hi @lewiswordpress

We will look into it and let you know.

One more thing – could you copy and paste error log (related to ShopMagic) from WooCommerce > Logs (unless it’s the same as above)?

Hi there!

Thank you so much for the 5-star rating!
I’m glad that ShopMagic is working perfectly.

Have a nice day ??

Update:

This issue was resolved in the 2.23.1 update. If you are still affected by it, please update ShopMagic to at least 2.23.1 version.

Thank you @jcarlostsousa for your help!

Hi @lsavvidis,

Did you create such a placeholder? There’s no built-in {{ order.delivery_date }} placeholder, so if you did not create it – it won’t work.

Here’s a dedicated guide, how to create custom placeholder https://docs.shopmagic.app/article/510-shopmagic-example-plugin and here’s direct link to the GitHub repository with an example plugin https://github.com/shopmagic/shopmagic-example.

@jcarlostsousa contacted us via email, and we are actively investigating this issue. Once resolved (and if it’s ShopMagic’s issue) a fix with a word of explanation will be published.

Thank you for your message. I assume we are speaking about a fully automated scenario. Currently, available placeholders are:

{{ customer.email }}
{{ order.billing_email }}

These emails are dynamically assigned from the order.

Your scenario is different and will require some additional work. You can try to achieve it by creating a new placeholder, which will assign a data of your choice to it.

ShopMagic allows such a solution. Here’s a dedicated guide, how to do it https://docs.shopmagic.app/article/510-shopmagic-example-plugin and here’s direct link to the GitHub repository with an example plugin https://github.com/shopmagic/shopmagic-example.