dagnew

The problem occurs when I’m using Chrome, it doesn’t occur when I use Firefox. Weird that no one else has reported that, but I’m happy to have a workaround.

2 days ago I wrote “I just re-enabled the Classic Editor plugin, and most-if-not-all of the functionality that I’ve missed seems to have been restored.” But I wrote too soon. I DO have the Classic Editor, however only the ‘Visual’ tab works, so I cannot edit the HTML. I see the ‘Visual’ and ‘Text’ tabs, but clicking the ‘Text’ tab does nothing.
So I read more and installed the Enable jQuery Migrate Helper. It hasn’t helped. I don’t know if it matters, but I don’t believe there’s any custom javascript in my site. All of my plugins, WordPress, and PHP are all up-to-date.

I just re-enabled the Classic Editor plugin, and most-if-not-all of the functionality that I’ve missed seems to have been restored. I thought I’d done this before, but maybe not. My apologies.

I’m having most of the problems that have been posted here. In short, when editing HTML, none of the usual tools are present, and the ‘Classic editor’ ( really really miss) is non-existent. Disabling all plugins hasn’t helped. I have version 5.5.1 of WordPress, my plugins are all up-to-date, My theme is Mantra 3.3.0 by By Cryout Creations and I’ve followed all their instructions for dealing with this problem. I doubt that I have any custom javascript, but I inherited the site, and I don’t know how to determine that.

No one seems to have posted here in over a month, so I guess that most people have resolved their issues. I’m no expert, but I’ve used WordPress (as a skilled amateur) for about 10 years and have never had this much trouble.

I’d like to remove the sidebar from ALL Pages (using the twentyseventeen theme). I’ve read quite a few posts on this topic, but haven’t found a solution. It seems that you, ttomp13 got no replies to your query, but have had some success with something quite similar to what I want to do. Your example 1 is what I’m trying to do, ‘tho I’d prefer the content to be wider.

I have a child theme, and I’m fairly comfortable with CSS, but would like to avoid editing PHP.

I’m amazed that such a seemingly simple and basic thing is so difficult in an official WordPress theme!

kjodle – thanks for the reply. That link may be useful in the future, but since I have already moved my site more than once, and it’s not working, I’m more in a troubleshooting mode.

Jose –
Thank you very much for the detailed, safe strategy to test the basics. I’ve carefully followed your instructions, clearing my browser cache at each step, but I still get the http 500 error.

This may be related to my themes folder, which contained several themes. I renamed (like this: renamed-oldname) all of the theme folders except twentyseventeen. I’m not certain which theme I last used, but I believe it was twentyseventeen-child. And I think I had a plugin which did something to manage child themes (but since I renamed the plugins folder, I guess that wouldn’t matter).

It may be time to re-install WordPress, or maybe try a somewhat outdated Softaculous backup first. Any further advice is most welcome, including ways to check if WordPress and it’s database are present.

And, if I may, one more question: I had at least 2 versions of the site: one at pilgrimwatch.org/public_html/wp and the other at pilgrimwatch.org/public_html/stage. But I never installed or enabled multisite. Was that an error which may have caused my problems? Would that cause more than one instance of WordPress’s database?

Thanks again!

I think this was all due to poor ‘enqueueing’ in my child’s functions.php file. Resolved.

I’m not really a WordPress newbie, but I’m sure feeling like one!

Thank you for the reply, Steve.
I don’t think I have any caching plugins, ‘tho I don’t know much about caching.
I’m using these plugins:
Debug Bar, Debug Bar, Easy Footnotes, Loginizer, Mammoth .docx converter, WP Sticky Menu.
To find out if my host does server-level caching, do I need to ask them?

Multiple mysterious things happened, including the header image disappearing (no header image loaded when I ‘viewed source’) – I chose a new header image from within WordPress and that was resolved, ‘tho I don’t know why it had vanished.

But I think I may have caused 90% of my problems: I had tried many things using CSS to adjust the appearance of the header. None worked and I thought that was because I hadn’t found the proper selectors – and I left that CSS intact. I didn’t realize that the child theme’s CSS wasn’t loading. When I finally got the functions.php code right, many weird things happened when my untested CSS was suddenly loaded. Now I realize that was self-inflicted.

Andrew, I chose Twenty Seventeen because I wanted a well-designed responsive theme, and I trust WordPress. But getting what I’d think would be a simple result – having a static header image throughout the site that doesn’t take up a lot of room – turned out to be as much trouble in Twenty Seventeen as it was in Vantage, Mantra (themes I’ve used for other sites). So when I read your comment about the design decision which has caused many to have problems with this theme I decided to try Twenty Sixteen.

What a relief that ‘2016’ (more or less) does what I want straightaway. I’ll need to change some things for sure, but I’m so glad that headache is behind me!

Thanks for your efforts.

Thanks for the feedback, Stilman. The image is not appearing as I wish: only the middle third (measured vertically) shows, except for the home page, where the middle third (horizontally) shows. In one of many iterations, it looked okay (‘tho not on the home page) except for a bunch of whitespace above and ‘grayspace’ below (which prevented clicks in it).

I appreciate your info on the dimensions. FWIW, I’m on a Mac, and ‘tho I have Illustrator, I don’t have Photoshop. I saved a version of the file in Illustrator, which told me (in ‘Info’) that the image was 2000×1200 @150 dpi. But my OS told me it was 4170×2502 (@150 dpi). In Apple’s ‘Preview’, I changed the size to 2000×1200, but neither image works properly in TwentySeventeen.

I look forward to reading about “the design decision which has caused many to have problems with this theme”. I’m not wedded to TwentySeventeen, I don’t need anything fancy, but I do want a responsive/adaptive website. I spent a bunch of time with the Vantage theme and had similar-but-different problems with the header image. I also couldn’t get the header right in Mantra, which is a theme that has worked well for me for a couple of other sites.

Asking to have a header image of approximately 2000×1200 doesn’t seem like it should be a big issue. I feel that all the issues are due to adaptive design, which I don’t understand well, but which I think is not optional in today’s world.

Thanks again!

• This reply was modified 7 years, 2 months ago by dagnew.

Sorry about the confusing text. The problem is (presumably – and conveniently ignoring my lack of expertise) all related to TwentySeventeen’s ‘desire’ for a 2000×1200 px header image. I want to use an image with much less height. As you suggested, I uploaded a header image (2000×1200 px at 150dpi) which included about 450px of white above AND below my desired visible image. When I did, WordPress/TwentySeventeen gave me the opportunity to crop the image. If I did so, the header image appeared (when visiting pilgrimwatch.org/wp/) with part of the black area of the image missing. When I uploaded the same source image and chose to ‘skip cropping’, it displayed whitespace above and below the (black background) portion of the uploaded image that I want for the header.

I can provide images to better explain what I was talking about with ‘cropping’ if helpful.

Other complications may be at play (notably my confusion with discrepancy in image resolution between the Illustrator file and what my OS says is the resolution of the exported png file) so I’ve just uploaded a new image. When choosing it as a header image, I was given the opportunity to crop it, and I did. The result is about the same as before.

A further complication is that TwentySeventeen APPEARS to think that I want to treat the header image differently on the Home page – I don’t. Can you tell me where to find that setting?

• This reply was modified 7 years, 2 months ago by dagnew.

I finally have a 2000x1200px image (including top & bottom whitespace) to work with.

For the first time I was able to crop it within the twenty seventeen interface: uncropped, it LOOKS, on the website, uncropped (lots of whitespace above and below). Cropped, on the website, it looks overly cropped (words are missing).

4170

Oops, I just realized that my new image is NOT 2000×1200, for some reason it’s 417×2502. I’ll work on that…