i have done all that after the prerequisites stage,then u get the installing stage on the web platform installer,there it starts downloading the files and after like getting to 95% of the download ,it says finished downloading and beneath it,it is still installing without showing the green indicator that it is truly installing and it has been like that since yesterday i started the installation. i cancelled it and started from the beginning and the same thing happened. i wish i could print screen the page and send to u