cyjosh

Hi @ihereira ,

It looks like things are working now. I’m not sure what happened, but manually refreshing the tax data under WooCommerce Status -> WooCommerce Shipping & Tax fixed the issue.

• This reply was modified 2 years ago by cyjosh.

Hi @harriswong , The rates returned at the TaxJar website are accurate, yes. I tested with ZIP code 68924. This locale has no county or city tax, but it does have the state tax of 5.5%.

Other plugins also started throwing this error, so the issue is elsewhere. Closing this as resolved.

I worked out a solution on my own until it’s fixed in the plugin core.

Maybe this will help others dealing with this issue:
https://gist.github.com/cy-josh/451f8681bdf9f6d808698de938897b4a

Thank you, Hesham. Saving the post did the trick!

I have these showing up in my logs:

PHP Fatal error: Class 'WC_Session' not found in /nas/content/staging/shopwheeler/wp-content/plugins/woocommerce-cart-stock-reducer-master/includes/class-wc-csr-session.php on line 15

PHP Fatal error: Call to undefined method WC_Cache_Helper::get_cache_prefix() in /nas/content/staging/shopwheeler/wp-content/plugins/woocommerce-cart-stock-reducer-master/includes/class-wc-csr-sessions.php on line 40

Hopefully that helps!

Ah gotcha! Yes, definitely understand the challenges there.

I did try the development version, and it does cause a fatal error, so I stuck with the stable release.

I’ll see what I can do to get things updated, lots going on with this particular site.

Thanks!

Hi James,

Thanks for your reply!

It turns out that the item doesn’t become available to other customers even when the expired time has passed. Only when the original customer removes the item from their cart does it open it up again for purchase.

Screenshot of the plugin settings: https://www.dropbox.com/s/fovu10kcs07pcdz/Screen%20Shot%202018-07-05%20at%203.24.48%20PM.jpg?dl=0

The site does have a pretty outdated version of WooCommerce (2.2.8) and WordPress (4.5.14) – maybe the issue is there?

Hi Jeff,

Thanks for the info! Glad to know it’s a recognized issue that’s being worked on. I’ll keep an eye on those issues on GitHub.

Hi Andrew, thank you for your reply here.

The rates shown in my WooCommerce tax rates settings show each city/zip that was entered, but they are all calculating at just the state tax rate of %5.5. It should be calculating a %7 tax for Kearney, Nebraska. I’ve confirmed this by using TaxJar’s sales tax calculator here:
https://www.taxjar.com/sales-tax-calculator/

Here’s a screenshot from my WooCommerce settings of the tax rate automatically generated from my checkout shipping address:
https://www.dropbox.com/s/xvwxwju36l972uu/Screen%20Shot%202018-04-13%20at%2012.03.44%20PM.jpg?dl=0

If you compare that with TaxJar’s calculator, it’s incorrect. It looks like the plugin may not be sending the street address to factor into the calculation. If you leave that out from TaxJar’s calculator, it will only return the state’s rate of 5.5%.

As a side note, the shop base address is within the exact same city and zip code that TaxJar is calculating with. So there isn’t a tax nexus issue here.

Am I looking at something wrong here?

• This reply was modified 6 years, 11 months ago by cyjosh.

Hi Jeremy,

Thank you for your help with this. I was not aware that there was a setting to “share” a connection, as that particular setting is only present when initially setting up the connection.

I’ve removed/reconnected both Facebook and Twitter, this time making sure the “share” option is enabled. I will post again with my results.

Thank you!

Thank you, Jeremy! That did the trick!

Hi Jeremy, thank you for your help with this.

Here is the site URL: https://herviewfromhome.com/

Thank you!

I was able to temporarily fix the issue by adding the following to the start_el() function in /advance-menu-manager/includes/classes/Class_Admin_Menu_Walker.php

ini_set('memory_limit', '1024M');

Should this be considered a temporary fix? Or a permanent fix?

Thank you for your response, Mike. Is this issue posted somewhere I can track its progress? Or is it being logged internally?

Thank you!