cybersb

UPDATE

WPML caused the issue, having WPML disabled the issue is resolved.

I realised you’d need to be logged in to see the page I linked.

Here you can find a screenshot of what I refer to in my previous reply.

https://snipboard.io/G8Y54l.jpg

Hey David,

Thanks for getting back eventually…

I use this module: Gateways Fees and Discounts Module Options

All pre payment options (credit card, bank transfer) give a -990 HUF discount (which is equal to the postage fee).

In the following test order I originally chose SimplePay credit card payment gateway, so I got the discount. But I failed with payment and my order status went into “Pending Payment”, so as a customer I would receive an email from the customer support to get help with my order and a payment link so I can try to finish my order again.

Here is the payment link of this test order:
Payment url
(The discount is called “Ingyenes szállítás” and it has a value of -990).

You will see 4 payment gateways and the last one is COD. When COD (the 4th payment option in the list) is selected the discount should go away, but it is not…

I hope I was detailed enough for you to see the issue…

Many thanks again!