CyberChimps
Forum Replies Created
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Forum: Themes and Templates
In reply to: [iFeature] [Theme: iFeature] Fatal Error Message with Free ThemeHello John. We will take a look and see if we can identify the source of the error. Do you happen to know if your hosting company is using a recent version of PHP? Our theme requires PHP5 so if you are on a version of 4 that would likely be the cause of the issue.
I’m sorry you were having issues with the theme, but I can assure you that the slider does work. Could you describe the problem you were having in a bit more detail?
Also, are you running the latest version of WordPress? Do you know if your hosting company is using a recent version of PHP?
We would love the opportunity to help you solve the issue you are having.
Forum: Themes and Templates
In reply to: [Response] [Theme: Response] Responsive theme css problem?Update to the version we released yesterday and see if that solves your issues.
I would first recommend updating to the latest version of WordPress and see if that resolves the issue.
Forum: Fixing WordPress
In reply to: Custom URL for a few pages I haveiFeature is compatible with the WordPress menu system.
Forum: Plugins
In reply to: iFeature Theme – Not working properlyThis is likely an issue with your WordPress install, and not specific to iFeature.
Forum: Themes and Templates
In reply to: [iFeature] [Theme: iFeature] Wrapper..?You could add a wrapper using custom CSS, or a child theme.
Forum: Plugins
In reply to: iFeature Theme – Not working properlyTry re-saving your permalinks: Settings > Permalinks.
Wudman,
If you posted your question over the weekend it will be answered today, we offer limited support over the weekends but during the week a response to a forum thread will typically come the same day you posted it.
The forum will be cleared out today so your post will be addressed. We take customer support very seriously and a lot of our customers can attest to that.
Forum: Themes and Templates
In reply to: [iFeature] [Theme: iFeature] Failure in IE (versions)Was this with the latest version of iFeature? You said no troublemaking plugins on, but does that mean you tried disabling all of them to see if there was an issue?
Forum: Themes and Templates
In reply to: Permalink caching?Thank you for the post. This appears to be an issue related to our breadcrumbs function.
Do you think it would be possible for me to get access to your site so I can try and troubleshoot this at the source? Contact us via our contact form https://cyberchimps.com/support/questions/
Forum: Fixing WordPress
In reply to: WP E Commerce Add To Cart button in IEThis sounds like more of an issue with the plugin rather than the theme. Quickly revert to a different theme and see if the button issue is still happening in IE8. If it is you should contact the plugin developers for support.
Hello,
We are sorry you are having issues in IE, we have not been able to replicate most of the issues users are having in IE8 or IE9 because most of the time the cause is typically 3rd party plugins, not anything in our theme causing the issue.
With this said, try disabling plugins you aren’t using and see if that corrects the problem. If it is still present then temporarily disable plugins until you find the one that is causing the problem. If you do discover that the problem is a 3rd party plugin let us know and we can tell you if it is the plugin or our theme, if it is the plugin you will need to either find an alternative plugin, or contact the plugin author.
Can you please provide us with a link to your support forum thread so we can get back to you in more detail?
Forum: Themes and Templates
In reply to: [iFeature] [Theme: iFeature] Failure in IE (versions)What exactly is “failing” in IE?
We support IE8-9, and have basic support for IE7.
If you could please be a bit more specific we can look into the issues you are having.
Forum: Themes and Templates
In reply to: missing my sidebarGreat glad to know you were able to resolve the issue!