cwscouten

Bryle, thanks for replying. However, the answer is not helpful. I have seen it several places in the FAQ’s, and had already been to the magazine article. I am quite new to WordPress. And a startup company. I have mainteaine the article begins with “you can use this command in your server’s terminal:”
Which server? Hostgator? WordPress? Do I have access to change somebodies server? it continues worse. You answer is to high level programming people. Any help for a newbie? Step through what, if anything, I can do from my computer. Don’t know what to do from somebodies else’s terminal.

The failure to restore by UpDraft plus has error message and a log. I scrolled through the log. Nothing looked alarming until about halfway through the last page. Below is only that bottom part. Does anything in these messages tell you what went wrong and how to fix it. Nothing I know of would have changed permissions.

Should I delete old files before trying again?

“`using UpdraftPlus_ZipArchive, starting index 0
0041.221 () Unzip progress: 10 out of 10 files (7.7 KB, error_log-old)
0041.281 () PHP event: code E_WARNING: copy(): The first argument to copy() function cannot be a directory (line 309, wp-admin/includes/class-wp-filesystem-direct.php)
0041.520 () Error message: Could not move old files out of the way. You should check the file ownerships and permissions in your WordPress installation (/home4/cwscouten/public_html/wp-content/mu-plugins)
0041.536 () Restore failed…
0041.536 () Error message: Could not move old files out of the way. You should check the file ownerships and permissions in your WordPress installation (/home4/cwscouten/public_html/wp-content/mu-plugins)
0041.536 () Restore failed
0000.002 () Opened log file at time: Fri, 14 Jan 2022 15:10:51 +0000 on https://neurosciencetools.com
0000.003 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.69 WP: 5.8.3 PHP: 7.4.27 (cgi-fcgi, Linux gator3013.hostgator.com 4.19.150-76.ELK.el6.x86_64 #1 SMP Wed Oct 7 01:34:10 CDT 2020 x86_64) MySQL: 5.6.41-84.1 (max packet size=268435456) WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 80.7M | 83M) multisite: N openssl: OpenSSL 1.1.1m 14 Dec 2021 mcrypt: N LANG: ZipArchive::addFile: Y
0000.058 () Free space on disk containing Updraft’s temporary directory: 142559.5 MB
0000.087 () Restore setup, now closing connection and starting restore over AJAX.
0000.014 () Opened log file at time: Fri, 14 Jan 2022 15:10:53 +0000 on https://neurosciencetools.com
0000.014 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.69 WP: 5.8.3 PHP: 7.4.27 (cgi-fcgi, Linux gator3013.hostgator.com 4.19.150-76.ELK.el6.x86_64 #1 SMP Wed Oct 7 01:34:10 CDT 2020 x86_64) MySQL: 5.6.41-84.1 (max packet size=268435456) WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 77.9M | 81M) multisite: N openssl: OpenSSL 1.1.1m 14 Dec 2021 mcrypt: N LANG: ZipArchive::addFile: Y
0000.088 () Free space on disk containing Updraft’s temporary directory: 142559.4 MB
0000.122 () Ensuring WP_Filesystem is setup for a restore
0000.123 () WP_Filesystem is setup and ready for a restore
0000.128 () Restore job started. Entities to restore: plugins, themes, others, db. Restore options: {“include_unspecified_tables”:false,”tables_to_restore”:[“wp_options”,”wp_users”,”wp_usermeta”,”wp_actionscheduler_actions”,”wp_actionscheduler_claims”,”wp_actionscheduler_groups”,”wp_actionscheduler_logs”,”wp_commentmeta”,”wp_comments”,”wp_links”,”wp_postmeta”,”wp_posts”,”wp_term_relationships”,”wp_term_taxonomy”,”wp_termmeta”,”wp_terms”,”wp_wc_category_lookup”,”wp_wc_product_meta_lookup”,”wp_wc_reserved_stock”,”wp_wc_tax_rate_classes”,”wp_woocommerce_order_itemmeta”,”wp_woocommerce_payment_tokenmeta”,”wp_gf_addon_feed”,”wp_gf_draft_submissions”,”wp_gf_entry”,”wp_gf_entry_meta”,”wp_gf_entry_notes”,”wp_gf_form”,”wp_gf_form_meta”,”wp_gf_form_revisions”,”wp_gf_form_view”,”wp_gf_rest_api_keys”,”wp_mailchimp_carts”,”wp_mailchimp_jobs”,”wp_mec_dates”,”wp_mec_events”,”wp_wc_admin_note_actions”,”wp_wc_admin_notes”,”wp_wc_customer_lookup”,”wp_wc_download_log”,”wp_wc_order_coupon_lookup”,”wp_wc_order_product_lookup”,”wp_wc_order_stats”,”wp_wc_order_tax_lookup”,”wp_wc_rate_limits”,”wp_wc_webhooks”,”wp_woocommerce_api_keys”,”wp_woocommerce_attribute_taxonomies”,”wp_woocommerce_downloadable_product_permissions”,”wp_woocommerce_log”,”wp_woocommerce_order_items”,”wp_woocommerce_payment_tokens”,”wp_woocommerce_sessions”,”wp_woocommerce_shipping_zone_locations”,”wp_woocommerce_shipping_zone_methods”,”wp_woocommerce_shipping_zones”,”wp_woocommerce_tax_rate_locations”,”wp_woocommerce_tax_rates”,”wp_yoast_indexable”,”wp_yoast_indexable_hierarchy”,”wp_yoast_migrations”,”wp_yoast_primary_term”,”wp_yoast_seo_links”,”wp_yoast_seo_meta”],”tables_to_skip”:[],”updraft_encryptionphrase”:””,”updraft_restorer_wpcore_includewpconfig”:false,”updraft_incremental_restore_point”:-1}
0000.130 () Will not delete any archives after unpacking them, because there was no cloud storage for this backup
0000.131 () Entity: others
0000.131 () restore_backup(backup_file=backup_2022-01-08-2117_Neuroscience_Tools_b0d2998a3230-others.zip, type=others, info=a:2:{s:4:”path”;s:39:”/home4/cwscouten/public_html/wp-content”;s:11:”description”;s:6:”Others”;}, last_one=1)
0000.131 () Unpacking backup… (backup_2022-01-08-2117_Neuroscience_Tools_b0d2998a3230-others.zip, 0 MB)
0000.131 () Unpack resumption may be possible: zip_starting_index=0, last_exists=, last_size=n/a, last_status=a:3:{s:5:”index”;i:9;s:4:”info”;a:8:{s:4:”name”;s:13:”error_log-old”;s:5:”index”;i:9;s:3:”crc”;i:784033777;s:4:”size”;i:1;s:5:”mtime”;i:1635365420;s:9:”comp_size”;i:1;s:11:”comp_method”;i:0;s:17:”encryption_method”;i:0;}s:12:”size_written”;i:7920;}
0000.135 () Unzipping backup_2022-01-08-2117_Neuroscience_Tools_b0d2998a3230-others.zip to /home4/cwscouten/public_html/wp-content/upgrade/f95a806e/ using UpdraftPlus_ZipArchive, starting index 0
0000.139 () Unzip progress: 10 out of 10 files (7.7 KB, error_log-old)
0000.142 () PHP event: code E_WARNING: copy(): The first argument to copy() function cannot be a directory (line 309, wp-admin/includes/class-wp-filesystem-direct.php)
0000.144 () Error message: Could not move old files out of the way. You should check the file ownerships and permissions in your WordPress installation (/home4/cwscouten/public_html/wp-content/mu-plugins)
0000.146 () Restore failed…
0000.146 () Error message: Could not move old files out of the way. You should check the file ownerships and permissions in your WordPress installation (/home4/cwscouten/public_html/wp-content/mu-plugins)
0000.146 () Restore failed
0000.005 () Opened log file at time: Sat, 15 Jan 2022 22:57:02 +0000 on https://neurosciencetools.com
0000.006 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.22.1 WP: 5.8.3 PHP: 7.4.27 (cgi-fcgi, Linux gator3013.hostgator.com 4.19.150-76.ELK.el6.x86_64 #1 SMP Wed Oct 7 01:34:10 CDT 2020 x86_64) MySQL: 5.6.41-84.1 (max packet size=268435456) WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 81.1M | 87M) multisite: N openssl: OpenSSL 1.1.1m 14 Dec 2021 mcrypt: N LANG: ZipArchive::addFile: Y
0000.094 () Free space on disk containing Updraft’s temporary directory: 141465.8 MB
0000.154 () Restore setup, now closing connection and starting restore over AJAX.
0000.014 () Opened log file at time: Sat, 15 Jan 2022 22:57:04 +0000 on https://neurosciencetools.com
0000.015 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.22.1 WP: 5.8.3 PHP: 7.4.27 (cgi-fcgi, Linux gator3013.hostgator.com 4.19.150-76.ELK.el6.x86_64 #1 SMP Wed Oct 7 01:34:10 CDT 2020 x86_64) MySQL: 5.6.41-84.1 (max packet size=268435456) WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 77.9M | 81M) multisite: N openssl: OpenSSL 1.1.1m 14 Dec 2021 mcrypt: N LANG: ZipArchive::addFile: Y
0000.117 () Free space on disk containing Updraft’s temporary directory: 141465.8 MB
0000.159 () Ensuring WP_Filesystem is setup for a restore
0000.161 () WP_Filesystem is setup and ready for a restore
0000.175 () Restore job started. Entities to restore: plugins, themes, others, db. Restore options: {“include_unspecified_tables”:false,”tables_to_restore”:[“wp_options”,”wp_users”,”wp_usermeta”,”wp_actionscheduler_actions”,”wp_actionscheduler_claims”,”wp_actionscheduler_groups”,”wp_actionscheduler_logs”,”wp_commentmeta”,”wp_comments”,”wp_links”,”wp_postmeta”,”wp_posts”,”wp_term_relationships”,”wp_term_taxonomy”,”wp_termmeta”,”wp_terms”,”wp_wc_category_lookup”,”wp_wc_product_meta_lookup”,”wp_wc_reserved_stock”,”wp_wc_tax_rate_classes”,”wp_woocommerce_order_itemmeta”,”wp_woocommerce_payment_tokenmeta”,”wp_gf_addon_feed”,”wp_gf_draft_submissions”,”wp_gf_entry”,”wp_gf_entry_meta”,”wp_gf_entry_notes”,”wp_gf_form”,”wp_gf_form_meta”,”wp_gf_form_revisions”,”wp_gf_form_view”,”wp_gf_rest_api_keys”,”wp_mailchimp_carts”,”wp_mailchimp_jobs”,”wp_mec_dates”,”wp_mec_events”,”wp_wc_admin_note_actions”,”wp_wc_admin_notes”,”wp_wc_customer_lookup”,”wp_wc_download_log”,”wp_wc_order_coupon_lookup”,”wp_wc_order_product_lookup”,”wp_wc_order_stats”,”wp_wc_order_tax_lookup”,”wp_wc_rate_limits”,”wp_wc_webhooks”,”wp_woocommerce_api_keys”,”wp_woocommerce_attribute_taxonomies”,”wp_woocommerce_downloadable_product_permissions”,”wp_woocommerce_log”,”wp_woocommerce_order_items”,”wp_woocommerce_payment_tokens”,”wp_woocommerce_sessions”,”wp_woocommerce_shipping_zone_locations”,”wp_woocommerce_shipping_zone_methods”,”wp_woocommerce_shipping_zones”,”wp_woocommerce_tax_rate_locations”,”wp_woocommerce_tax_rates”,”wp_yoast_indexable”,”wp_yoast_indexable_hierarchy”,”wp_yoast_migrations”,”wp_yoast_primary_term”,”wp_yoast_seo_links”,”wp_yoast_seo_meta”],”tables_to_skip”:[],”updraft_encryptionphrase”:””,”updraft_restorer_wpcore_includewpconfig”:false,”updraft_incremental_restore_point”:-1}
0000.278 () Will not delete any archives after unpacking them, because there was no cloud storage for this backup
0000.279 () Entity: others
0000.279 () restore_backup(backup_file=backup_2022-01-08-2117_Neuroscience_Tools_b0d2998a3230-others.zip, type=others, info=a:2:{s:4:”path”;s:39:”/home4/cwscouten/public_html/wp-content”;s:11:”description”;s:6:”Others”;}, last_one=1)
0000.279 () Unpacking backup… (backup_2022-01-08-2117_Neuroscience_Tools_b0d2998a3230-others.zip, 0 MB)
0000.280 () Unpack resumption may be possible: zip_starting_index=0, last_exists=, last_size=n/a, last_status=a:3:{s:5:”index”;i:9;s:4:”info”;a:8:{s:4:”name”;s:13:”error_log-old”;s:5:”index”;i:9;s:3:”crc”;i:784033777;s:4:”size”;i:1;s:5:”mtime”;i:1635365420;s:9:”comp_size”;i:1;s:11:”comp_method”;i:0;s:17:”encryption_method”;i:0;}s:12:”size_written”;i:7920;}
0000.302 () Unzipping backup_2022-01-08-2117_Neuroscience_Tools_b0d2998a3230-others.zip to /home4/cwscouten/public_html/wp-content/upgrade/f95a806e/ using UpdraftPlus_ZipArchive, starting index 0
0000.414 () Unzip progress: 10 out of 10 files (7.7 KB, error_log-old)
0000.450 () PHP event: code E_WARNING: copy(): The first argument to copy() function cannot be a directory (line 309, wp-admin/includes/class-wp-filesystem-direct.php)
0000.455 () Error message: Could not move old files out of the way. You should check the file ownerships and permissions in your WordPress installation (/home4/cwscouten/public_html/wp-content/mu-plugins)
0000.457 () Restore failed…
0000.458 () Error message: Could not move old files out of the way. You should check the file ownerships and permissions in your WordPress installation (/home4/cwscouten/public_html/wp-content/mu-plugins)
0000.458 () Restore failed`”

Thank you Margaret, for your continued help. The elementor page did not have access to a forum or chat. Or a phone number. I found a place to fix fonts in my admin, and did so, with a few other things, but discovered my front landing page was totally broken afterwards. I could see no way to bring things back but to use Updraft plus to back up and restore from 4 days ago. It worked! I saved a log of that, Then I started re-fixing everything I could remember doing during those 4 days that worked, after fixing some other issues first. The landing page was suddenly scrambled again. I went back the same 4 days, this time the restore failed. Some things about whether I had access and permission. I am the only administrator. I repeatedly tried, after checking that everything was connected. Would not work. So I tried restoring from 8 days. Same result. The Landing page is broken. Internal pages are OK, just 4 days behind where I had gotten. The landing page was done for me and was good art. I don’t have the skills to remake that. I feel lost, what would you do?

Igor, here is status report. I am reading up on how to interpret it.
For the footnote, I read and tried things at the link you sent. Nothing helped. Clearly, the typography needs to be adjusted to much smaller size for H1 or H2 for product titles. The typography menu item only allows setting colors, but doesn’t change any after you change the setting. There is no adjustment for text size. Something somewhere else is locking that.

Status REport:

### WordPress Environment ###

WordPress address (URL): https://neurosciencetools.com
Site address (URL): https://neurosciencetools.com
WC Version: 6.0.0
REST API Version: ? 6.0.0
WC Blocks Version: ? 6.3.3
Action Scheduler Version: ? 3.3.0
WC Admin Version: ? 3.0.1
Log Directory Writable: ?
WP Version: 5.8.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.27
PHP Post Max Size: 516 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.80.0
OpenSSL/1.1.1m

SUHOSIN Installed: –
MySQL Version: 5.6.41-84.1
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.0.0
WC Database Prefix: wp_
Total Database Size: 7.65MB
Database Data Size: 6.52MB
Database Index Size: 1.13MB
wp_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.05MB + Index: 0.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_comments: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
wp_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_draft_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gf_entry: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gf_entry_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gf_entry_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gf_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gf_form_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gf_form_revisions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gf_form_view: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mec_dates: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_mec_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_options: Data: 2.38MB + Index: 0.08MB + Engine MyISAM
wp_postmeta: Data: 2.49MB + Index: 0.12MB + Engine MyISAM
wp_posts: Data: 0.95MB + Index: 0.06MB + Engine MyISAM
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_usermeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_indexable: Data: 0.05MB + Index: 0.08MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_seo_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

astra-advanced-hook: 1
attachment: 20
custom_css: 2
customize_changeset: 2
elementor_library: 7
mec_calendars: 11
mec-events: 1
nav_menu_item: 12
page: 19
post: 5
product: 10
revision: 294
shopengine-template: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (9) ###

Elementor: by Elementor.com – 3.5.3
Mailchimp for WooCommerce: by Mailchimp – 2.5.4
ShopEngine: by Wpmet – 1.8.1
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.69

WooCommerce Admin: by WooCommerce – 3.0.1
WooCommerce Stripe Gateway: by WooCommerce – 5.9.0
WooCommerce Payments: by Automattic – 3.5.0
WooCommerce Shipping & Tax: by WooCommerce – 1.25.20
WooCommerce: by Automattic – 6.0.0

### Inactive Plugins (9) ###

Duplicate Page: by mndpsingh287 – 4.0
Elementor Pro: by Elementor.com – 2.5.9
Gravity Forms: by Gravity Forms – 2.4.24
Gravity Forms Dropbox Add-On: by Gravity Forms – 2.9
Jetpack: by Automattic – 10.4
Modern Events Calendar Lite: by Webnus Team – 4.3.2
Ultimate Addons for Elementor: by Brainstorm Force – 1.12.1
Ultimate Addons for Gutenberg: by Brainstorm Force – 1.25.2
Yoast SEO: by Team Yoast – 17.8

### Must Use Plugins (1) ###

Elementor Safe Mode: by Elementor.com – 1.0.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #882 - /shop/
Cart: #215 - /cart/
Checkout: #216 - /checkout/
My account: #217 - /my-account/
Terms and conditions: #361 - /orderterms/

### Theme ###

Name: Astra
Version: 3.7.6
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://neurosciencetools.com
Subscription Statuses: –
WooCommerce Account Connected: ? No

### Store Setup ###

Country / State: United States (US) — Missouri

### Payment Gateway Support ###

Direct bank transfer: products
Check payments: products
PayPal Standard: subscriptions
gateway_scheduled_payments
subscription_payment_method_change_customer
subscription_cancellation
subscription_suspension
subscription_reactivation
products
refunds

PayPal Reference Transactions Enabled: ? No

### WooCommerce Payments ###

Version: 3.5.0
Connected to WPCOM: No
Blog ID: -
Account ID: -

### Action Scheduler ###

Complete: 61
Oldest: 2022-01-07 14:29:39 -0600
Newest: 2022-01-10 18:40:56 -0600

### Status report information ###

Generated at: 2022-01-11 08:50:37 -06:00

https://snipboard.io/HAGMdI.jpg

Thank you for the help to date. I am using snipboard, as recommended. see the link above. Igor, I see the misunderstanding. “Product item under WooCommerce” I took to mean there would be a submenu item under WooCommerce that was “Product”, and there was not. I see you were trying to tell they were referring to the Product under Dashboard menu. If Woocommerce had not been mentioned there, I would have gone to Product that I had used to enter product data.

I am in basic Elementor trying to use basic shop engine to create a new single product template. The steps have worked up to here. Now, Editing in typography has no effect on the size of the product title characters, which are obviously way to large. Something appears to be overriding the Elementor settings. I should say, I spent a week trying to make product titles on my website a little larger, with no success. There may be CSS code interfering, I don’t know where to go to delete it.

On another issue, a footer I created is there, and on my live website (NeuroscienceTools.com), but not appearing as it looked when I typed it. Where to find the menu item to fix this?

Yes, that link was all about the back end. I am done setting up back end. I want to put a picture, description and a functional add to cart button where my customers can see it.

I tried adding pages under the dashboard menu, they look good enough, and are up online, but the backend does not know which product they are describing, and I can’t get an add to card button showing. There is no product menu line under WooCommerce or shop engine. Nothing I can find puts up a product page. I need a list of steps for which there are actually menu buttons to push.

At several sources I am told to click Products under the WooCommerce menu item.
Like this one:
“Now that you’ve gotten all of that sorted, head to WooCommerce down the left sidebar => Products => New Product.” Found at:
https://www.nexcess.net/blog/woocommerce-setup?gclid=Cj0KCQiA2sqOBhCGARIsAPuPK0hk527cEseoNKFWYsuUTsMNmhEzjkuJh8Bjp7bCXJQbCvTRoNrf1R0aApLuEALw_wcB
Under my WOOCommerce menu items, there is no “Products” item. I used SNIPIT to capture an image of the WooCommerce menu items, it won’t paste here.

Don’t feel up to buying snipboard and learning to use it. Let me ask, do other users of WooCommerce see a products line? Why wouldn’t I?
I have Products under the Dashboard menu, I defined all my products there. How do I put up a commercial page? I have all the description text and pictures. How to go forward?

Thank you again, I have been reading and trying things you sent. Very clear detailed instruction, great, except: Always, the instruction gets to a point where it says something like choose a structure for your site from the widget for structures, or a template from templates under Woo Commerce, and there is no such menu item or widget. What to do next? I am using the free versions of Elementor and Woo Commerce.(We are a startup company watching its cash supply for now). Both say commercial websites can be built with the free version. Should I infer that to follow the instructions, I will need the premium versions? I will never need any of the fancy features, my customers just want information. So I thought I didn’t need more widgets or options. What is the reality of free vs premium?

Thank you for the reply. I appreciate the support. Please understand I am new to WordPress and Woo Commerce. I do not understand your first question. Was that a rhetorical question? What was “it” referring to? May I approach from what I want, and did about it, and please tell me what I did wrong? And exactly how to create the customer facing page connected to the product data, with an “add to Cart” button. I see the image you provided, but I haven’t found a screen like that. What plugin did it come from? How do I get to it?
I went to the Product menu item under Dashboard. I entered a full set of product information like package size, price, part number, etc. I defined product properties for some products.
However, There is no place there to enter a product description and picture to be seen by the customer on an arranged page. I (incorrectly) presumed that must be under the Dashboard “Pages” menu item below Dashboard. So I created a few pages with what I wanted the customer to see. But in retrospect, these are just text and image, not different than the “terms of sale” Page or Contacts” pages. In creating them, I was never asked for a product number they described. So that doesn’t work. On Google, I saw a menu under “Woo Commerce” that included a Product submenu item. My menu below Woo Commerce has no such line. How do I get one there? Will it help?

Thank you! Done.