For the issue raised by mmbussacarini and dev_apocalypseboy, I hope this might help. From your description of the problem, you may have the same issue I did. After getting the “Fatal error: Class ‘downloadable_file’ not found in /wp-content/plugins/email-before-download/email-before-download.php…” error, I discovered that I had installed the “Download MANAGER” plug-in, and not the “Download MONITOR” plug-in, which is where the downloadable_file class is defined. After I installed the correct plug-in, everything worked.