cutu234

This was not an intentional move to drive more sales, but rather a misstep in our effort to streamline the experience.

I really appreciate your honesty! However, the elephant in the room is this: Will a future update restore backups jobs created in V4? If not (I’m afraid I don’t think so), users are really in trouble. I would have to re-configure 100+ sites manually which is easily 8 hours work.

It’s not about making it better per se. It is simply a no-no to remove ANY significant functions from a free version, let alone THAT many. If you want users to buy the pro version, make it even more awesome so that users have really an incentive for buying it.

Hi there,

thank you very much, but this was not quite my question. ?? It’s not about attaching a CSS file to the email. It’s about including some custom CSS in the editor. This would allow for better WYSIWYG.

It is quite tedious that I always have to save the changes first to really see what’s going on. Besides, there’s really no good reason not to give a paragraph some margin at the bottom. This would clearly differentiate a paragraph from a simple line break.

Anyway, the plugin support is suprisingly quiet.

• This reply was modified 3 weeks, 5 days ago by cutu234.

Thank you. A gettext filter is exactly what I tried, but it didn’t work for one reason or another. Maybe a priority problem. Anyway, gettext filters should usually be avoided, since they can have negative impact on performance. For now, I decided to customize the template file. Not the greatest solution for change a text string, but acceptable. It would be awesome, if you could add a hook for this text. Like, for example, the woocommerce_checkout_login_message hook for the text inside the toogle box.

• This reply was modified 3 weeks, 5 days ago by cutu234.

I know how to track links. This is not about Google ad tracking. It’s about your one and only plugin that can fortunately track campaigns. My simple question was: Is the plugin able to track standard campaigns, if they were first run through the Youtube click counter URL? This is not something that Google could answer, since the tracking is the plugin’s job. It might be, on the other hand, that the plugin counts these links as google_ cpc. I have no way of knowing that. Please, escalate the question to the dev team. I’m sure they know how the plugin handles these URLs.

Thank you.

Thank you very much. Do yo have any first-hand experiences with Youtube ads? The problem is that we don’t know where and when the link (created by Youtube) is shown. So, we can’t really test it. We know that hundreds of users HAVE actually clicked the link (Youtube charges for it), but we can’t say what they really did after that.

Yes, please give us some further information on this. Do you mean the dashboard or the frontend? We are testing the plugin right now. The dashboard seems to super slow from time to time. Not quite sure yet about the cause.

This is actually a Woocommerce plugin. I’ve just found out that it IS available here. I will post my question there. Sorry for the bother.

OK, I fixed it myself. This was probably one of the worst support experiences ever. There is obviously some bug that prevents the plugin from creating the proper entries in the options table. This meta_key was missing:

backwpup_dinotopt_new_ui_notice

I had to create it manually and set it to 1.

It’s not a super big deal for me, but most users couldn’t do that.

I wouldn’t complain, if this was the first time. But it happens again and again. I would happily assist you troubleshooting it. But it’s not quite appropriate to let users fix the problem.

If you want to post articles or blog posts, do not do that on this site. That’s not what these support forums are for.

Sorry, I can’t follow. I am clearly looking for help. My other post contained a link to a similar support thread that could have helped here.

It is a very strange policy that even I can’t see the “archived” post anymore. So, I am not able to answer properly.

Back to the issue: In the other post (that was “archived”) was a solution for a similar problem. I had to create a value manually in the options table. Perhaps, there is a similar solution in this case. I would assume that dismissing the box normally creates this database entry to prevent the box from re-appearing again.

• This reply was modified 1 month ago by cutu234.

Yes, I know. I don’t see this issue on just a few customer sites. But if it appears, it’s ALWAYS the BackWPup box. I’ve alread checked the JS console. There are no errors.

In the past, I had change the database directly. That’s no problem for me. However, something IS wrong, since errors like this appear again and again. I couldn’t find any patterns yet.

I can see the message logged in as an admin, but not as an editor. Theme, WP and all plugins are the latest version. The site is running on PHP 8.3. Deactivating and Re-activating the plugin did not change anything. No caching enabled.

Thank you.

I think, I got it. I changed the snippet a little bit and added the woocommerce_checkout_create_order action. This saves a meta_value “express” for the meta_key “_paypal_context”, if the user paid via express checkout. Eventually, I delete this session. Seems to work. Would you consider this a proper solution?

add_action('wc_ppcp_cart_order_created', function($paypal_order, $request){
    if($request->get_param('context') === 'express'){
        WC()->session->set('paypal_context', 'express');
    }
}, 10, 2);

add_action('woocommerce_checkout_create_order', 'custom_data_to_meta', 10, 2);
function custom_data_to_meta($order) {
    global $woocommerce;
    $custom_data = WC()->session->get('paypal_context');
    if (!empty($custom_data)) {
        $order->update_meta_data('_paypal_context', $custom_data);
    }
}

add_action('woocommerce_thankyou', 'clear_custom_session_data');
function clear_custom_session_data() {
    global $woocommerce;
    if (WC()->session) {
        WC()->session->__unset('paypal_context');
    }
}

• This reply was modified 1 month, 1 week ago by cutu234.

That sounds great. Unfortunately, I can’t get the saving part right. For test purposes. I included a standard Woo function to save some dummy data:

add_action('woocommerce_checkout_create_order', 'custom_data_to_order', 10, 2);
function custom_data_to_order($order) {
        global $woocommerce;
    if (is_checkout()) {
        WC()->session->set('pp_context', 'test');
    }
    $custom_data = WC()->session->get('pp_context');
    if (!empty($custom_data)) {
        $order->update_meta_data('_paypal_context', $custom_data);
    }
}

This works just fine. But I don’t exactly understand how to use it with your action.

Any help would be very appreciated! Thank you!

• This reply was modified 1 month, 1 week ago by cutu234.

The address_2 fields are deactivated. Users would fill in everything they can think of ?? In this case, I used a PayPal address that doesn’t even contain a house number. The problem is not that a value was intended for the wrong (or in this case non-existent) field, but that an address without a number is accepted.

Don’t get me wrong. I don’t blame this on you. I just try to find a solution. Activating the address_2 fields wouldn’t change anything as long as they are not mandatory. But IF they are mandatory, users fill in anything BUT the house number. ??

• This reply was modified 1 month, 1 week ago by cutu234.
• This reply was modified 1 month, 1 week ago by cutu234.