customerly

Hi Juan, thank you so much for spotting this.
We have updated the live chat plugin and now you should not have any issues anymore.
Can you try it?

Ciao Jan,

Oggi é stata inserita di la lingua italiana sulla nuova live chat ??

Grazie per la comprensione.

If you need more help please visit help.customerly.io

If you need more help please visit help.customerly.io

If you need more help please visit help.customerly.io

If you need more help please visit help.customerly.io

If you need more help please visit help.customerly.io

If you need more help please visit help.customerly.io

This can be possible only by personalizing the live chat integration based on the app id we offer.

1. The doctor needs to have his own Customerly account
2. He should get his own APP/PROJECT ID
3. He should put this into his live chat settings of your website.

If you want to create this automatically, you need to register an account for them even on Customerly.

This is something we do not automate at the moment.

Now our video Live Chat is definitely better than before and it has incredible value for your customers as well.

Hi Savia,

Thanks for your inquiry regarding our live chat.

The only way to create this behaviour is to create a project for every single doctor.

This way every doctor will have its own live chat, dashboard, live chat conversations and account.

Are you able to customize the live chat integration based on the doctor?

How many doctors do you have?

Hi Simone, not at the moment.

The Live Chat welcome message is just a text to welcome your visitors.
We are about to improve the live chat welcoming actions.

To use links for your logged users, check the funnel visual builder and add a live chat message.

This feature is only for logged users ??

Hi there,

Thank you so much for asking.
The Live Chat WordPress plugin is ready to collect the user’s email and data.

What about the website address? Is it a default field in WordPress?
If so we need to upgrade the plugin to support it.

Let me know,
Luca

Thanks Marcelo ??

We appreciated your feedback.

Hi there ??

Lucky you! We have an amazing mobile app for iOS and Android device.
So now you can reply to your live chat messages from everywhere!

??

Please check out our mobile apps here:
Download iOS

Download Android

Thanks for asking!

Hi Gianni,

Thanks for asking. I guess your WordPress Live Chat plugin is not running on an Angular environment ??

Don’t worry, we do have an integration for angular as well.

In your account just follow the Project Settings and then the Install Live Chat on your left sidebar ??

From here, choose Angular and you will have an easy to integrate snipped code.

Enjoy it