cusrevsupport9

Hello there,

Thank you for your feedback.

I will inform the development team to consider improving this feature in future updates.

Let me know if you have any questions.

Thanks for your additional information.

Can you please deactivate WPML also and check this issue again? I’ve tested this feature on my demo site but do not see that.

Hi there,

Thank you for using Cusrev.

Can you please share some screenshots of the review in the backend Reviews > Reviews and in the frontend?

You can also follow this solution to troubleshoot the issue: Troubleshooting Plugins and Themes.

Hi there,

Thank you for using CusRev.

It is possible that the reviews section is disabled on the product page, you can follow this solution to know how to enable it: Reviews Not Showing on Product Page.

Let me know how it goes.

We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Hi there,

Thank you for using CusRev.

If you are familiar with coding, there is a way to remove the required attribute of the review content area. Please follow this solution to know how to override our plugin templates: How to Override Default Templates

Then override the template ivole-single-product-reviews.php, find the attribute on line 114.

Or follow this documentation to know how to override WooCommerce templates
Then override the template single-product-reviews.php, find the attribute on line 134.

Thanks, I got the issue. I’ve escalated this to the development team to fix it in the next update.

Hi,

Thank you for using CusRev.

The shortcode [cusrev_reviews_grid] supports displaying uploaded images for the review if it has by default. But this feature is not available for the shortcode [cusrev_reviews_slider].

The slider template cannot be overridden like the standard way, since it is just the shortcode so if you are familiar with coding, you can create your own shortcode to display the uploaded image. Find the file in the folder wp-content/plugins/customer-reviews-woocommerce/includes/blocks/class-cr-reviews-slider.php

We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Our plugin does not add a background image for the stars or style them in the reviews section on the product page. You can try to deactivate all plugins and re-activate them one-by-one to recheck this issue.

It is not possible because the comment is added by your user. If you want to change the label, you can delete all of them. Then follow this solution How to Import and Export WooCommerce Reviews
to create a CSV file and re-import reviews to your site with another user.

Hi,

Thank you for using CusRev.

WordPress itself does not support adding those HTML tags to the comment content area. If you are familiar with coding, you can add this custom PHP code to the file functions.php in the theme/child theme folder to use those tags.

add_filter( 'preprocess_comment', 'wpse_340526_preprocess_comment' );

function wpse_340526_preprocess_comment( $commentdata ) {
    if( 'wpse_response' === $commentdata['comment_type'] ){
        global $allowedtags;
        $allowedtags['pre'] = array('class'=>array());
        $allowedtags['h2'] = array();
        $allowedtags['h3'] = array();
        $allowedtags['h4'] = array();
        $allowedtags['h5'] = array();
        $allowedtags['h6'] = array();
        $allowedtags['ul'] = array();
        $allowedtags['ol'] = array();
        $allowedtags['li'] = array();
    }

    return $commentdata;
}

Read more on this topic How to allow more HTML tags in comment for a certain comment_type

We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.