Chris Simmons

Antonio,
We suspect this issue may have been caused by changes we were making to our licensing system. Please let me know if this issue is still happening.

If the problem is still occurring then please open up a support ticket on our site(link below) or just shoot me an email @ support at wpbackitup.com. I would like to send you a private link to a dropbox folder we can use for troubleshooting.

https://www.wpbackitup.com/support

thanks
Chris

Thanks so much for helping us identify and resolve this issue. We were able to replicate and identify the issue. The problem stems from the upload size limits that most hosting providers enforce. There are some techniques to modify these limits but they require modifications to your site, which is not a good solution. We are making enhancements to the plugin that will handle large files uploads and management on the server. The changes will be available in the next release due out in the next 7 days.

Thanks for your patience. I am going to mark this topic as resolved but please feel free to open another issue if the plugin update does not resolve the issue. Thanks again for your assistance.

Chris

Please submit a support request on the wpbackitup site or just send me an email @ support at wpbackitup.com. I will send you a private upload link to share the backup that is giving you trouble.

https://www.wpbackitup.com/support

Thanks
Chris

Thanks for the update. We are troubleshooting the issue and will post a fix as soon as possible.

Thanks
Chris

We are aware of this issue and will post an update to the plugin as soon as possible.

Thanks for your patience.

We are aware of this issue and will post an update as soon as possible.

Thanks for your patience.

Please upgrade to the latest version of wordpress and let us know if this is still occurring.

Is this still occurring? Please update your Worpress install to the current version if possible.

Thanks for letting us know about the issue. We are actively working on the issue and will post a fix as soon as possible.