CSKLRS

Hi Marco,

We are still investigating the issue, we don’t want to waste your time but will report back here if we find it in case it is useful.

For reference all blogs belong to the administrator. It isn’t a usual multisite install. One customer controls all the sites, they have a multisite install to apply different themes and features to different areas of their site/sub-sites.

Sorry for any confusion.

The site is a multisite installation WP3.9
I installed the plugin Network wide in the mu folder as in the instructions. The filter feature didn’t work for me so I moved the plugin to a per blog instead to see if it resolved the issue-it didn’t.

I supplied the first screenshot as a reference of where I was looking and the second screenshot was in a reply with a different question which I did apologize as I should have started another topic.

I have just tested the plugin within a different blog of the multisite installation and the filter is working correctly. I can see when I add and remove new user fields a message displays with either an error or successful. This message doesn’t appear when adding or removing fields in the blog I am having issues with. This suggests I do have a conflict somewhere and I will investigate where it is and hopefully be able to resolve it. Hopefully resolving the conflict which is stopping your messages from appearing will also resolve the filtering issues I am having.

Thank you for taking the time to reply.

Thank you Marco,

My apologies I seem to have confused my comments by including the second screenshot and asking why the field description is missing and was I correct in that it doesn’t appear for drop downs. This was a separate question and I should have started a new topic. I was using the correct area as in screenshot 1 and using the search users button but it just doesn’t seem to be working properly for me. It is unfortunate as it’s the last bit my customer needs. Maybe it’s a plugin conflict? If so I will have to try tests on a test site with less plugins installed.

Thanks Marco but I have done this, I did read your comment. To confirm I have left all fields blank, selected the drop down item I want to filter by and then hit Search Users this is giving the results explained above. I have now tried it as a per blog install instead of network and get the same result.

Sorry didn’t spot your reply. I have selected a drop down item and left all the other fields blank I want all matching records with that drop down to appear in the filtered results. However it seems to show all the records still, some with the selected dropdown items at the top and sometimes it doesn’t seem to affect the results?

Hi Marco, another observation is on drop down selections the description doesn’t show like in the text box field below, this is because we have to put the values in the label box instead of the value box for it to work. Is this correct?

Thanks again.

Screenshot if it helps.

Hi Marco thanks for replying, when selecting an option in one of the drop down lists the data doesn’t filter. There is no submit or filter button? If selecting the drop-down option I want to filter by and then select search it doesn’t work either. Any suggestions? I am using the plugin as instructed for a multisite install and am looking at Users Extended view in the Network Dashboard.

Thanks for your help.

Hi Julyashka,

Did you manage to work out how to do this? The fields appear across the top of the user list as there is a filter option but there is no [Filter] button.