cschallo

I had the same experience with 2 seperate sites using Ninja Forms. Broke my sites. Once I deleted the plugin (Ninja Forms) on both sites and changed to another Form Builder it worked again.

@judith0

I deleted Spectra and chose another Plugin.

@judith0

I deleted your plugin a while ago, because I had spent ages on trying to fix your errors.

well sincee I don’t think I will get an answer here I just created a bunch of new categories (in this case years and asigned them to the specific posts) and then created a Menu with those categories.
same thing basically.

@sujaypawar

yes, I used this functionality for the rollback. I saw it when you first updated.
that feature is neat and was a great help!

hey @sujaypawar,

I managed to fix a section which held multiple buttons.
I fixed it by first deleting it entirely and then recreating the whole design while using a new container and inserting the native Gutenberg buttons. There was no other way.

My post blog grid lost it’s complete css styling after the update and I had to work on this too. Luckily I was able to rollback to a previous version of Spectra when it was still UGA and noted all the styles I used before and made screenshots.

I also had to change a “call to action” section which looked weird on mobile devices and it lost it’s css styling totally. It’s now too a native Gutenberg paragraph with styling.

so all in all I am only using the blog grid and one container of Spectra. It was much more before. but we got burned dude!

We spent a lot of time fixing pages. It was a wild ride.

Insert a red warning in the plugin section before you make people update your plugin. Elementor does that too and this way your users are warned at least.

@sujaypawar
ok, sounds good. We will wait for an update.

To explain a little from a user perspective:
It was just very terrifying after the update. Once the plugin was updated and one looked at the pages that had elements designed with UAG, everything looked scrambled (Buttons were gone and only the Text appeared, WP highlighted Sections as faulty and you could only use html which didn’t work, even Bloggrids looked different where Fonts and Styles were gone) so basically the whole design was messed up. It was difficult to see what was wrong because of the new User Interface you created and in my case I had to set the website on maintenance mode to figure out what to do. Luckily and for that I praised you before, you have the “roll back” function and I was able to roll back to a UAG version.
So now..we will wait for an update and hope it works out.
Thanks!

..actually maybe saved me time for NOW, but if they don’t fix the issues I have to find another plugin and change everything I used with UAG.
it’s truly a mess at the moment.

hi Jarno,

I have tried this and it didn’t work. I also know now why:
I noticed that you based this script blocking upon a iframe and what I used on the page was just an embed code for this YouTube video.
Anyway..I am using an iframe now instead of the embed code and this seems to do the trick even without the “script blocking”.
But thank you! Without your hint I wouldn’t have found the solution!

hey @sarah9303,

Since you are using iOS12 it has something to do with this version of iOS. On the newer iOS versions it should work. But I know what it feels like, because I had encountered the same problem on an older iPad and it was just terrible!
Hermans reply above from the Astra Team said that apparently you can write the Astra Team via their support form and they will send you the fixed Version to install and then it should work.

I am using the theme Kadence now and I am having no issues whatsoever. (sorry Astra Team, I couldn’t wait for your update.)

hi!

guys.. I gave up and changed to another theme. I need a reliable theme and this wasn’t it anymore.
Unfortunately, because I have been using Astra (as Child Themes) for years and on several websites.

happy coding! I hope you will be successful!

hi!

I am almost certainly sure it has something to do with breakpoints.
I have this issue with an iPad Air, but with one of the newer versions of iPads there is no problem. there must have been a slight change in breakpoints when they updated their Theme, since these devices must only differ a little bit.
I haven’t done anything yet because it calls for changes via ftp, but maybe you want to take a look at this doc? I saw this in another thread:
https://wpastra.com/docs/set-update-breakpoints-tablet-mobile-in-astra/
Please be aware of changes and do research before you do anything!

@gimyd It’s definitely not funny since I want my website to look professional and knowing some people will land on a broken homepage with a funky menu while using certain devices is absolutely not satisfying.

• This reply was modified 2 years, 12 months ago by cschallo.
• This reply was modified 2 years, 12 months ago by cschallo.

just saw that they don’t monitor this forum. you have to submit a ticket.

hey,

I saw a few posts about this issue.

Did you make sure that in

Dashboard->Design->Costumizer->Menus->All positions->Off Canvas Menu->the menu you want to display is chosen? Once you have chosen your menu click the Save or Publish button on top.

(If there is no menu chosen from the dropdown nothing will appear in mobile under the hamburger icon.)

hey @alysonmichele4,

thank you for this, it’s quite clever. Unfortunately I have a whole gallery and can’t use your workaround. But it was a great find and better then the support here!
Also..they mark this as resolved all the time and I keep checking the unsolved marker, because it isn’t resolved. It is also not resolved after the latest plugin update. Why do you not help us @biplob018?
I have written several emails to your oxilab email address and still no help.
I will send you the JSON shortcode again right now and am expecting some help please!

thank you.