crushingpixels

Thank you. The update let us connect. Bummer it didn’t work over the biggest sale weekend of the year.

Hi Andrew,

My problem is not solved. I updated the plugin to the newest version today and I still have the same issue.

I can edit my profile. It appears like it saved. I receive an email that I updated my profile.

When I view the profile the profile is not updated. I click the gear to edit the profile and it’s back to what it was.

I’ve added a new field to the profile form and it doesn’t appear on the front end. It’s not saving the data at all.

I have no caching on the website. I have varnish cache turned off.

Following up on this. Is there a solution? I am not the only one having the issue. The fields are not disabled. I can edit them. Saving the new profile doesn’t do anything. It still shows the old data. Even adding new fields doesn’t appear on the profile.

The fields are not disabled. I can type in them and edit/add the text that is in them. But after I hit the Update Profile button and then view the profile, none of the changes appear, nor do any of the new fields created in the backend form editor appear. The changes I make to my own profile or any of the other users are not taken. I don’t see any errors in the console log either.

Hi @missveronicatv, I’ve tried that twice now. I also tried to add a new field to the form (instagram). The new field is available when I edit the profile but doesn’t appear on the profile page after saving.

I am updating it using the Ultimate Member Profile Form from the front end. WooCommerce is not installed on the site. Ultimate Member is the only membership plugin on the website.

• This reply was modified 1 year, 3 months ago by crushingpixels.

If I remember correctly mine was a caching issue and I needed to exclude the checkout page and the event page from caching.