Thanks for answering here cuvelier (I haven’t got any newer messages from you since your posting here).
I am glad to be able to use freeware generously offered by developers and often enjoy doing beta testing, but I don’t want to be a beta tester (without even knowing it!) when it comes to backup and security issues!
After a week of back and forth emails with support I have just downgraded BackUpWordPress to 3.1.4 and it worked again. Making mistakes is human and ok, but I think that the communication around the issue was not right: you should have taken the upgrade offline immediately after discovering the issue and have communicated openly to all existing users, suggesting to downgrade until the issue has been solved. Am I not right here?
After the issue persisted for over a week I had to look around for another opportunities and have discovered that my web service provider is offering virtually the same thing (backupping database and server directories – free version of BUWP does nothing else as I understand) but I think I’d trust them more on reliability.
