crossi72

Glad to be helpful ??

Thanks for your feedback
C.

Hi adriaanvandam,
which plugin do you use for multilanguage support?

I use polylang and I never had problems, but I know that there is some issue with wpml, i tried to address those problems but WPML staff has too stringent demands for a test install so I dropped support for their system.

Maybe the problem can be caused by some special character in localized file names?

C.

Hi adriaanvandam,
I never had this kind of problem but I use only a couple of plugin, I think that another plugin can cause this issue can you send me the list of your active plugins?

Best regards
C.

There is something strange about the server file system: Phoenix Media Rename doesn’t change the filename case but in your screenshot I see that the file name case has been changed.

Can you create a temporary user for me using [email protected] ?

C.

I’ve made a few test and I didn’t have any problem, which php version do you use?

Which other plugin do you have installed?

C.

Hi @alebec,
It isn’t normal, I’ve never seen this problem.

You have to write only the file name, extension will be automatically added, did you also write the file extension?

C.

I’m glad to have helped your work ^^

Thanks for your feedback
C.

I use Polylang for media metadata translation, so I never noticed this problem with WPML.

I’ll try to fix this issue as soon as possible, thanks for your help.

C.

Hi @gepapadi,
I don’t use WPML but I’ll be glad to support it, which is the issue with WPML Media Translation?

Thanks for your feedback!
C.

Hi @moonnodes,
I’m sorry but I don’t get the point: what are you trying to do and in which cases you get the issue?

Thanks
C.

I published the image on one of my sites and renamed as mg-3555 without problem.

Can you give me a temporary access to your site administration?

Thanks
C.

Can you send me a copy of the image at [email protected]?
I’d like to try with your file, I tried with an image having the same name without any problem, maybe it is file related (I don’t think so, but a little test would do no harm ^^ ).

Thanks
C.

Just a couple of plugin ??

Can you try disabling Sharpen Images, Simple Image Sizes, Image Regenerate & Select Crop ?

If you still have problems, can you send me a copy of the image at [email protected]?

Thanks
C.

I’ve made a test on a server with the same configuration using a file with the same name: everything was fine.

Do you have some plugin installed?

C.

Hi Anticosti,
I need some more informations:
– which kind of server are you using
– which php version is running on your server

On my development (Windows 10 + php 7) and production servers (various Linux and php versions) I never had similar issue, if you give me some more information I can try to prepare a test server to reproduce your issue.

Thanks
C.