cristinnaiulia

Hello @ccluz,

Thank you for reaching out. We have checked the page and everything seems to be displaying fine on our end. Could you please let us know which browser and screen resolution you are using when experiencing this issue?

This might help us identify the cause of the problem.

Looking forward to your response!

Best regards,

Cristina

Hello @bigskydigitalweb,

Thank you for your message.

It seems like the issue may be related to caching. To resolve this, we recommend excluding the page with the form from caching. This will ensure that the form functions properly on mobile devices.

If you need any further assistance, feel free to reach out!

Best regards,

Cristina

Thanks a lot for your kind words! We appreciate it!

Thanks a lot for your kind words! We appreciate it!

Hello @ilithio,

We’re sorry to hear you’re experiencing this issue. Unfortunately, we’re unable to provide support in the reviews section, but we’d love to help you as soon as possible! Please open a new support thread so we can properly review your issue and provide the necessary help.

Warm regards,

Cristina

Hello @drum90,

We tested on our end and were unable to replicate this behavior. It would be helpful if you could send us some screenshots of your form and button settings so we can investigate further. You can upload the images here using Imgur.

Warm regards,

Cristina

Hi @mahasvin,

Thanks for reaching out! To integrate WooCommerce, please install this plugin: Download Monitor Integration for WooCommerce

Once installed, you can follow the instructions here: WooCommerce and Download Monitor Integration Guide

Let us know if you need any further assistance!

Best regards,
Cristina

Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

Hello @blackeye0013,

We’ve updated the changelog now. Apologies for the inconvenience, and thanks for bringing it to our attention!

Warm regards,

Cristina

Hello @tigeraquarius,

This appears to be a bug. Thank you for bringing it to our attention. Our development team is aware of the issue and is already working on a fix. We apologize for the inconvenience.

Warm regards,

Cristina

Hello @parms, 

Thank you for letting us know everything is working fine! We appreciate the update. If you ever need any help in the future, feel free to reach out.

Warm regards,

Cristina

Hello @tigeraquarius,

Thanks for reaching out! To better understand the issue, could you provide more details about your setup? Can you share screenshots of your Modula gallery settings? You can upload them here via Imgur. This will help us investigate the issue more effectively.

Looking forward to your response!

Warm regards,

Cristina

Hello @sedarvp,
Could you upload screenshots of your form settings and the steps you’re taking before encountering the error? You can upload them here via Imgur. This will help us better understand the issue and provide a more accurate solution. Also, if possible, check your Site Health status (under Tools > Site Health) and let us know if there are any database-related issues.
Warm regards,
Cristina