crisanbogdan

Hello @gijsvandenacker ,

Thank you for reaching out to us with your inquiry.

As you are a pro user of Colibri I would kindly ask you to get in touch with us directly using the page linked below:

https://colibriwp.com/#support

We are looking forward to hearing from you.

Hello,

Thank you for reaching out to us with your inquiry.

Currently our editor is only available in English, however are planning on making it available in other languages as well in the future. Thank you for your understanding. Be sure to let us know if you have any more questions.

I wish you a lovely day ahead!

Hello,

We’re happy to hear that the provided code resolves the issue for you. The provided code should permanently fix the issue for you, as long as the plugin you are using to display your instagram posts does not change their HTML structure. This being the case I recommend leaving the CSS as is in your Customizer > General Settings > Additional CSS.

Be sure to let us know if you have any more questions. I wish you a lovely day ahead!

Hello @arroyero ,

Thank you for reaching out to us with your query.

I would kindly ask you to add the CSS below in your Customizer > General Settings > Additional CSS and let us know if it resolves the issue for you:

#sli-feed-3fa68a38 > div > div > div > div.FeedGridLayout__grid::before , #sli-feed-3fa68a38 > div > div > div > div.FeedGridLayout__grid::after {
    display: none !important;
}

We are looking forward to hearing from you!

Hello @kacalele,

Thank you for reaching out to us with your concern.

We’re glad to hear that your issue was resolved. Be sure to get in touch with us again if you require any assistance.

I wish you a lovely day ahead!

Hello @finiterex ,

Thank you for reaching out to us with your inquiry.

We’ve checked, however we have not received any emails concerning this matter. I would kindly ask you to email us directly at [email protected] for us to be able to further assist. After you’ve sent the us please reply to this thread to let us know so we can confirm we’ve received it.

We are looking forward to hearing from you.

Hello @swinginjonny ,

Thank you for reaching out to us with your concern.
Could you please check that you’re not enrolled in the Godaddy Analytics Program or RUM https://bit.ly/3XYXn43? The script is present on your website, please see https://bit.ly/3QHx7Jd. You might also need to:

• clear your W3 Total cache and disable the plugin to see if the problem is resolved. You can reactivate it after that.
• clear your browser cache after deactivating this.

If you don’t know how to do this, please contact your web hosting support regarding this. Be sure to let us know if doing so resolves ghe issue for you.

We are looking forward hearing from you.

Hello @yoizen,

Thank you for reaching out to us with your inquiry.

This is not a feature we currently offer using Kubio, however we do offer the option of setting a background image for each page section individually. In the pro version of Kubio we also offer advanced features such as parallax background images, and other background types such as a slider or video. Be sure to let us know if you have any more questions concerning Kubio.

I wish you a lovely day ahead!

Hello @ivholtsfastighet

Thank you for reaching out to us with your concern.

After investigatring we found that the issue is caused by a bug on our end. You can rest assured that we will release an update to Kubio containing a fix for this tomorrow. For the time being you can add the CSS below in our editor > General Settings > Additional CSS.

button.position-relative.wp-block-kubio-menu-offscreen__iconWrapper,
button.position-relative.wp-block-kubio-menu-offscreen__iconWrapper:hover {
    border: none;
    background: no-repeat;
}

Thank you for your understanding. Be sure to let us know if you require any further assistance.

I wish you a lovely day ahead!

Hello?@cindyjenkins,

We are following up to let you know that we’ve released an update that fixes the issue. I would kindly ask you to update our theme and plugin to the latest version and let us know if it resolves the issue on your end as well.

We are looking forward to hearing from you!

Hello @cindyjenkins,

Thank you for reaching out to us with your concern.

As you area a pro user of Kubio I would kindly ask you to contact we would kindly ask you to contact us directly via the page linked blow so we can more swiftly provide a resolution.

https://kubiobuilder.com/contact/

Looking forward to hearing from you soon!

Hello @holubvl3,

Thank you for reaching out to us with your concern.

To better assist you, could you please provide us with a bit more detail about the problem you’re facing? Additionally, please include a link to your website and screenshots illustrating the issue at hand. This information will greatly help us in diagnosing and resolving the issue faster.

Alternatively, if you are a pro user I would kindly ask you to contact us directly via the page linked blow so we can more swiftly provide a resolution.

https://kubiobuilder.com/contact/

Looking forward to hearing from you soon!

Hello @hiscpc,

Thank you for reaching out to us with your concern.

We saw that you are pro user of Kubio and that you’ve already contacted us via our contact form. As you are a pro user, and we can’t provide pro support directly here we would kindly ask you to reply to our email so we can further assist.

We are looking forward to hearing from you!

Hello @hiscpc,

Thank you for reaching out to us with your concern.

We saw that you are pro user of Kubio and that you’ve already contacted us via our contact form. As you are a pro user, and we can’t provide pro support directly here we would kindly ask you to reply to our email so we can further assist.

We are looking forward to hearing from you!

Hello,

Thank you for reaching out to us with your concern.

As you a re a pro user of our product we would kindly ask you to contact us directly via the contact form linked below for us to be able to further assist.

https://extendthemes.com/mesmerize/#support

We are looking forward to hearing from you.