Creame

You can add a query param for your campaigns e.g. https://www.example.com/?source=ppc. After in Joinchat settings you can set “Message” for the first WhastApp massage and use dynamic variable {HREF} e.g. “I need more information about {HREF}”.

You will be able to see if it comes from the Ads url or not.

CTA text is in english. Have you defined a text in the “Button Text” field in English?

Hi @alenguav,

This is the default behaviour of Joinchat: “When a user opens WhatsApp or closes the Joinchat’s chat window, the chat window will not automatically open again”. This is so as not to “bother” the user and so that they do not have to close the window on each page of our website (especially on mobile). If you visit your site in incognito mode you will see how it opens.

If you want to force the Joinchat chat window to always be shown, you can use this trick: add the css class "joinchat_force_show" in one element of your site (e.g. header or footer). More info in Joinchat docs.

Hi @damnsharp, could you try to deactivate “Network activation” of Joinchat and activate site by site?

It’s very strange. Can you give us a screenshot?

.joinchat {
    z-index: 390;
}

@media(max-width:480px),(orientation:landscape)and(max-width:767px){
  .joinchat {
    --bottom: 60px;
    --s: 55px;
  }
}

Add z-index:390; to your custom mobiles tyles:

@media(max-width:480px),(orientation:landscape)and(max-width:767px){
  .joinchat {
    --bottom: 60px;
    --s: 55px;
    z-index: 390;
  }
}

• This reply was modified 7 months ago by Creame.

If you visit FAQs or Docs can view the events format sent by Joinchat.

That depends on your GA4 or GAds settings and your site implementation. Joinchat only trigger GA4 or GAds events and don’t provide more data for enhanced conversions.

Joinchat only send the GAds conversion.

If you want to use enhanced conversions you must provide user data through another mechanism.

Perfect, @angelmendezm ??

Sorry, this error occurs because the hosting has a very old version of PHP.

The minimum version of PHP to be able to use Joinchat is 5.6, the recommended version is 8.1.

You must update the PHP version of your hosting.

Hi, @angelmendezm.

“generate_lead” is the recomended event type for this type of interaction and you can easily filter it by the “JoinChat” category to differentiate it from other leads such as form submission.

Anyway, if you want to launch another GA4 event with Joinchat, you can modify it with a simple php snippet:

add_filter( 'joinchat_get_settings', function( $settings ){
    $settings['ga_event'] = 'your_ga4_event'; // e.g. 'whatsapp_lead'
    return $settings;
} );

This is already solved ??

This is already solved ??