Kevin McClellan

@swcomm I would suggest taking a full backup, then disabling the plugin you are using for the domain mapping. At that point, your sites will likely revert to their default site URL temporarily.

I don’t remember exactly how the plugin method worked but if these domains are setup as aliases on the hosting and DNS is correct, then you should be able to set this up rather quickly if there are not too many sites.

If you have a lot of sites then i would recommend using a compatible maintenance mode plugin that works on multisite until you have been able to make the changes to all the network sites on that installation.

I have not done this myself but I would imagine this shouldn’t be too complex since the old plugin would be where the settings are currently. So it basically would undo those settings and then using the native built in method would simply add the domain back.

A good backup would for sure be necessary prior to doing these kind of changes as there is no way to tell with older plugins if there might be any problems.

It’s not really code. It’s just text that is somehow loading the WP Head. You mentioned you have a child theme. Does it do this when you activate the parent theme? If not, then it might be in your child theme’s functions.php file.

If that doesn’t help then I suggest to try activating a default theme as well as deactivate plugins and see if the issue persists. At least then you would know which theme or plugin might be causing the issue.

I’m a WordPress Tech expert with over 15 years experience and those are the steps I go through for any issue that doesn’t seem to be easy to find.

Also check to see if you have any files located under /wp-content/mu-plugins – these are “must use” plugins and it’s also possible if there is some plain text in those files it could be loading at the top of your site.

There are really a lot of possibilities here.

Also check your wp-config.php file

If you still need help after this you may need to hire someone or restore the site from a backup from before this issue started.

Sorry. I misunderstood. What you are asking then is how to split the metabox that has the custom fields into multiple columns. I am not exactly sure how to do that as I have not done this myself. Without more details, such as exactly how it’s coded now, it would be difficult to know which approach to take to make this happen.

Aside from the potential server config issues (which would be difficult to diagnose if there actually are any – at least without access anyways) if you are having trouble getting a custom function to load you could try adding it as a mu-plugin or in a custom plugin. In some cases it might be that another function on the site is hooking into the same hook (if that is what you are doing) and as such, you would need to use a higher priority for the “add action” if there is a conflict – which is not easy to tell if you can’t debug.

Does the code work on a fresh WP installation or other sites?

Without the code this would also be a big hard for us to provide any solution.

I suggest to check anywhere in your theme or plugins where you would add header scripts. It looks like a remnant of some script that may have been added somewhere. Or if you have modified any code on your site lately you would want to check that. It’s hard to say without being able to check the backend myself.

You can try using an HTML table and use some PHP code in the columns – make sure to close PHP before and after the HTML. Change widths as you wish. I did inline CSS but you can also enqueue your CSS in a file if you prefer.

<table style="width: 100%;">
  <tr>
    	<td style="width: 50%;">
	
	Column 1

	</td>
    	<td style="width: 50%;">

	Column 2

	</td>
  </tr>
</table>

I’m not the plugin dev but I’m using the plugin on PHP 8.1 right now and it works fine, though I haven’t run any debug scripts lately. It’s not causing anything to break though.

@janaslani great to hear you got it sorted. I guess as long as the domain is added and points to your root directory where the mulsisite is installed it will all work out fine.

This is how I have it setup in cPanel and it works fine. Strange if that didn’t work on your end. Must be a Godaddy thing ??

https://share.getcloudapp.com/9ZuDdGnL (screenshot link)

@jamihail Is there any error that shows up when you visit your domain?

Also, if there is a “critical error” you should get an email to the admin email you used in WordPress which should have a recovery link along with more details of the error.

Bluehost has pretty good support as well for WordPress and I’m sure they can restore a backup. It might be best to reach out to their support or give them a call if they accept support calls.

My guess is perhaps one of your plugins (or theme) automatically updated and could have triggered an error of some kind.

Without more details I don’t have any better guess than that.

@janaslani Did you add this domain as an alias within your Godaddy account for https://www.janaslani.com/ ?

When I proceed past the privacy warning on https://www.cc20.com/ I see “Future home of something quite cool.” which seems like a default hosting page. Probably once you add this as an alias it should work.

I setup a multisite recently and added a domain and ran into a similar problem as just pointing the DNS is not enough. I had to go into the hosting control panel and add the domain there as an alias. Once you do that, it may take some time for the SSL to kick in if you have the correct SSL setup.

Unfortunately I have not much experience with Godaddy. I would suggest if you have the domain and hosting with them to reach out and I’m sure they can point you in the right direction on the next steps.

• This reply was modified 3 years, 2 months ago by Kevin McClellan.
• This reply was modified 3 years, 2 months ago by Kevin McClellan.

OptimizePress fixed this on December 10th with update to Smart Theme version 1.0.13. Just make sure you use that version and all should be fine.

In WP-Admin under “Knowledge Base” go to “manage kb” and you can change slug there when you edit the one that has the knowledgebase slug in it.

@tacoverdo & everyone else here. That is great to know that you guys can replicate it now. Sorry for my late reply as I was not in the office till just now. Glad this will be fixed. ??

@tacoverdo sure no problem. Let me know if you need further details.

@michielatyoast @bibliofille No problem guys ?? Appreciate it.