craig_p

Hello, @enigmaweb. Any further thoughts on this?

When I do “Inspect” using Chrome, here is the section I’m talking about:

#kbe_content h2 span.kbe_count, #kbe_content .kbe_child_category h3 span.kbe_count {

It’s the kbe_count that is described as “Articles,” but I don’t know where to dig to find that text to modify to read “Resources.”

Hello, @tribecari! Thanks for the reply! Apologies for my delayed response in return.

The page is here: https://www.tctnetwork.org/.

The issue occurs in the sidebar under “Upcoming Events.” I want the tribe-event-date-start and the tribe-event-time to be a smaller font.

• This reply was modified 8 years, 5 months ago by craig_p.

Ah! Success!

For any users who might be reading this with the same low-level experience as me, i’m going to provide a bit more detail on how I fixed this issue.

1. Log into your WordPress site via FTP.
2. Navigate to /wp-content/themes/[your theme]/wp_knowledgebase
3. Open kbe_style.css
4. Edit the #kbe_container section that describes table formatting to match what I’ve pasted below. This requires simply deleting the line describing the border format.

#kbe_container table, th, tr, td {
padding: 4px;
font-size: 12px;

5. Save your work.

Hello, Maeve. Thanks for checking into this!

I’m referring to the front end /knowledgebase slug.

As soon as users access the knowledgebase and they see all the categories with all the articles listed sequentially beneath them. To the right of each category is a box that says “Articles X” with “X” being the total count of articles within that category.

I want to change the word “Article” to read “Resources.”

Never mind. I just manually created the directory “wp-content/themes/wpaid/kbe-images” and copied the plus and minus symbols into there and the site worked. I’ll just have to be careful if I ever upgrade because all these changes will be impacted.

All in all, I LOVE this plugin.

I have the same problem. But there is no directory in my site similar to what’s listed below. It simply doesn’t exist.

“/wp-content/themes/wpaid/kbe_images/”

But there is a directory with all images intact similar to below.

“/wp-content/themes/wpaid/wp_knowledgebase/images/”

The problem is the plugin doesn’t want to pull from the second option above, but the first option, and does not find the images. What to do? Should I attempt to edit the plugin? Or create an entire directory manually for the plugin to pull from?