Cozy Vision

Hi Alex,

Please update your plugin to 2.9.7 or higher, and select your country from advanced settings tab.

After you register on https://www.smsalert.co.in please email to [email protected] to configure your account for sending sms to china.

Hello Kalyan,

Thank you for the request.

We shall check the feasibility for the same in our next plugin update, and shall update on the same soon.

Hello Deepak,

Please find the below ideal solution for this used case.

As soon as the order is placed a generic sms should be sent to the customer, for eg.

Thank you for placing your order [order_id] with [store_name].

When you dispatch the order from your location to the customer, you can update the order status based on the customer’s payment method.

For eg if the payment method is online payment, update order status to dispatched
if the payment method is cod update the order status to cod dispatched

and set the reply of both these order status as per your requirement.

you can use WooCommerce Order Status Manager or any other similar plugin to create custom order status.

Hi Alex,

Currently the plugin supports sms to only indian number.

We are in process to support other countries as well, in the next plugin update, hopefully, it would be available in next week.

Thank you for sharing the templates, We have understood the purpose for it and hopefully this shall soon be worked upon, in future release.

Hello Deepak,

As per my first reply, seperate sms templates for each payment method is not in our road map. Still if you feel that it is very important for you, and may also help other online stores, we request you to please share the exact templates, so that we may get opinion from our other users as well, if they are interested in this feature.

Also, for billing state, it is coming from woocommerce, we can not modify that, as it may or may not be required for all our users, if you are looking to customise it, you may need to develop it at your own. As we do not consider it as a part of our plugin in near future.

Hi,

We have added the required headers to the plugin as per woocommerce blog.

You were the first one to inform us regarding this.

Hello Deepak,

Thank you for your patience.

We have just released version 2.9.5.

The new version now supports a lot more variables like

Order Id, Order Status, Order amount, Store Name, Product Name, Billing First Name, Billing Last Name, Billing Company, Billing Address 1, Billing Address 2, Billing City, Billing State, Billing Postcode, Billing Country, Billing Email, Billing Phone, Shipping First Name, Shipping Last Name, Shipping Company, Shipping Address 1, Shipping Address 2, Shipping City, Shipping State, Shipping Postcode, Shipping Country, Order Currency, Payment Method, Payment Method Title, Shipping Method

Even it supports custom order fields, i.e. if you are using any third party plugin that adds data to order post_meta, you can directly use it in sms alert plugin.

Hello Deepak,

We have plans to add all fields, and even add support for custom variables, to be used in sms templates. So hopefully in the next plugin update you will get the solution for billing last name, and state.

However for seperate template for COD is still not in our road map, however we will soon be providing the payment method varialble in sms template.

Hello,

The unknown compatibility issue that you have reported, we will get it checked with our development team, and will soon come up with the solution, however we have tested, with woocommerce upto version 3.2.6, and it is working perfectly fine.

We will also add the plugin name to the term name, in next plugin update.

Thank you for helping in making the plugin better…

Thank you for the compliment, and recommendation, we are really happy to serve clients like you.

Hello,

Please enable OTP in popup from advanced settings in the plugin.

If you still face any issues, please get in touch with us via [email protected], mentioning your contact number, our support team shall call you, and resolve your query/issue on remote session.

Hello,

Please update plugin to V2.9.1 or later all OTP forms now have a timer which will enable resend button only after 15 seconds.

Hello Paul,

We do not charge for support, support is free to all https://www.smsalert.co.in customers.

Hello Paul,

Thank you for your question, currently, the plugin does not support for both, but there is a workaround, that our team can setup for your store, please contact us at [email protected], with your registered username, and contact number, they will be able to do this for you on your site.