cow201

Thanks for working with us to figure this out today. Turned out to be some incompatibility with the Digg Social link Plugin.

Hey, are you still using the plugin, does it work well on your site?

We have improved it a lot, wondering what you think of the new styles gallery.

Thanks,

Oliver

We have received 5 complaints total, I believe. The vast majority of people we get in touch are overwhelmingly positive and friendly.

I think we probably will not agree on this issue. It is worth noting the following:

1. We do not email the same address or site twice

2. We do not send out emails in bulk

3. We did not buy a list, we do this manually

We are sorry that we upset you, so we actually spoke to a few other people to get their opinion. They all said they get many emails a day and don’t mind. They also said, that they have emailed people initially for work or personal reasons many times unsolicited.

We are happy to continue this discussion in a public forum, and are also happy to talk via phone or email.

Wow, we weren’t aware that comments were being sent, that will stop immediately. Thanks for letting us know.

Back to your point Esmi, We agree the emails are unsolicited, but we do not think they are bulk. (A human is sending these after visiting sites). A bulk mailer can send out 1,000 emails in minutes, while that would take Dave days and days.

Again, sorry for the commenting, that is inappropriate.

Thanks,

Oliver

We don’t send out bulk emails, and we don’t use a robot. Please let us know what you think we are doing that is unethical.

-Oliver

Hi Fredo754,

I am sorry if our outreach upset you. David is a real person, I am sure he will get in touch with you today. We definitely don’t send out bulk emails

We made a list of sites using wordpress and we contact these sites to see if people would like to try out the plugin. We do not email the same address twice, and if we did, then this was a human error.

We are happy to discuss any of this with you, and hope to continue this discussion.

Thanks,

Oliver

Hi Mogmismo and Esmi,

I am sorry if our outreach upset you. I wanted to clarify a few things and we are happy to also email [email protected] about this.

First off, David is definitely a real person. (He is not in yet today, but I wanted to respond)

We are a small company , and we work really hard to improve and support our free plugin.

We made a list of sites using WordPress and we contact these sites to see if people would like to try out the plugin. We do not email the same address twice, and if we did, then this was a human error (yes, we are humans)

We are happy to discuss any of this with you, and hope to continue this discussion.

Thanks,

Oliver

Hey guys,

I emailed you bl968, and Bjorn, one of your clients as well. I really am not trying to be Spammy, or to email blast a ton of people or anything. I actually send out a very small number of emails every day, and hope that people will write me back so that I can help them with their sites.

That’s all I got, happy to continue discussing.

Oliver