coucouyou

FYI, the slider is king of big (70 slides, played randomly).

I don’t know if it could be a problem (during the initial load time).

But on Windows / Android, no problem at all.

Hi @kbat82 I’ve fixed the link.

It should be OK now.

I’ve made a test page :
https://www.acleb-jeuxdhistoire.fr/slider-test

Can you test it on your ipad please ?

• This reply was modified 4 years, 8 months ago by coucouyou.

Ok I just tried to deactivate one plugin after the other with a colleague iphone and nothing worked…

The main page is working when I deactivate MetaSlider…

All the others plugins, activated or not, have no effect…

Maybe it’s something with the theme (seventeen) and the header ?

• This reply was modified 4 years, 8 months ago by coucouyou.
• This reply was modified 4 years, 8 months ago by coucouyou.

Ok, I’ll try to do this tonight…

Question : Would it help you if I put here the installed plugins list ?

Hi @kbat82

Sorry for the urge but my users are pressuring me with this Apple issue ??

How can we solve it ?

I have the impression that the bug occurs when a slide is changing. It’s like if the whole page was trying to reload instead of the slider (header in this case).

Best.

Add the slideshow to a test page and see if it works there?

Yes it is, with a shortcode, it’s loading on the old ipad

Try loading metaslider.com

Yes it’s loading on the old ipad.

Can you try to disable JetPack for a few moments and see if that fixes your issue?

If yes, can you add this code to your functions.php file (or anywhere you normally add custom php code)?

https://gist.github.com/KevinBatdorf/e6c6ab1dc57bff5ec411f8297fe92aa9

Not working.

Disable all other plugins to see if the issue persists (it could be MetaSlider + another plugin combination causing the issue)?

Not tested yet because I’m not sure to not break anything by doing this. What kind of plugins would do such specific issue ?

Maybe it’s because it’s in the Seventeen header ?

• This reply was modified 4 years, 8 months ago by coucouyou.

I’ll tonight when I will get back home.

Here is the video. I’ll delete it tonight :
https://drive.google.com/file/d/10HbXQJ7ZQO0VASrQRccNKQmvmjH85tDp/view?usp=sharing

You can see it on a windows laptop on Chrome and IE
and on an iPad

Sorry for the quality… my kids were disturbing me… ??

• This reply was modified 4 years, 8 months ago by coucouyou.
• This reply was modified 4 years, 8 months ago by coucouyou.

Hi @kbat82 and thanks for the fast reply.

It’s my conclusion because when I delete the slider from the main page, the page is loading well, even on my old iPad ??

Well, a screenshot won’t help you much. If can send you a link to the video by MP if you’re ok.

Hello there,

I’m pretty new to developpement but I absolutely need to add an extra field to the attendee list of this amazing plugin ??

I’ve read everything but I can’t find this function : rtec_the_attendee_list

What is the file to modify ?

I just need to add the “other” field to the attendee list ??

Many thanks !